Question 1

The interpersonal roles performed by managers include figurehead, leader, and liaison.

Accepted Answer

A) True 
 B)False

Question 2

____________________ managers are directly responsible for the production of goods and services

Accepted Answer

The answer of ____________________ managers are directly responsible for the...

Question 3

__________ is the use of influence to motivate employees to achieve organizational goals.

Accepted Answer

A)  Leading 
B)  Controlling 
C)  Organizing 
D)  Planning 
E)  Staffing 
A)  Leading 
B)  Controlling 
C)  Organizing 
D)  Planning 
E)  Staffing

Question 4

Organizing means defining goals for future organizational performance and deciding on the tasks and resources needed to attain them.

Accepted Answer

A) True 
 B)False

Question 5

Describe the skills necessary for performing a manager's job. Provide examples of each.

Accepted Answer

The skills are conce

Question 6

____________________ involves assigning tasks, grouping tasks into departments, delegating authority, and allocating resources across the organization.

Accepted Answer

The answer of ____________________ involves assigning tasks, grouping tasks into...

Question 7

The use of influence to motivate employees to achieve the organization's goals refers to leading.

Accepted Answer

A) True 
 B)False

Question 8

A social entity that is goal directed and deliberately structured is called a(n) ____________________.

Accepted Answer

The answer of A social entity that is goal directed...

Question 9

After Hurricane Katrina, Mississippi Power faced a situation that was twice as bad as any of its worst-case scenarios.

Accepted Answer

A) True 
 B)False

Question 10

Antonio is head of the advertising department at Terrific Tortillas, Inc. He can be described as a general manager.

Accepted Answer

A) True 
 B)False

Question 11

As a manager, Juan is generally concerned with the near future and is expected to establish good relationships with peers around the organization, encourage teamwork, and resolve conflicts. Juan can be described as a middle manager.

Accepted Answer

A) True 
 B)False

Question 12

Describe the four management functions.

Accepted Answer

Planning means defining goals for future

Question 13

A general manager is responsible for a self-contained division.

Accepted Answer

A) True 
 B)False

Question 14

Deliberately structured, in the definition of an organization, means being made up of two or more people and designed to achieve some outcomes.

Accepted Answer

A) True 
 B)False

Question 15

One of the things managers enjoy doing the most is:

Accepted Answer

A)  financial planning 
B)  controlling activities 
C)  planning for future decisions 
D)  leading others 
E)  hiring new employees 
A)  financial planning 
B)  controlling activities 
C)  planning for future decisions 
D)  leading others 
E)  hiring new employees

Question 16

Which of these can best describe organizing?

Accepted Answer

A)  Assigning responsibility for task accomplishment. 
B)  Using influence to motivate employees. 
C)  Monitoring activities and making corrections. 
D)  Selecting goals and ways to attain them. 
E)  None of these. 
A)  Assigning responsibility for task accomplishment. 
B)  Using influence to motivate employees. 
C)  Monitoring activities and making corrections. 
D)  Selecting goals and ways to attain them. 
E)  None of these.

Question 17

Which of the following is not a decisional role?

Accepted Answer

A)  Entrepreneur 
B)  Negotiator 
C)  Resource allocator 
D)  Disturbance handler 
E)  Liaison 
A)  Entrepreneur 
B)  Negotiator 
C)  Resource allocator 
D)  Disturbance handler 
E)  Liaison

Question 18

Managers most enjoy activities such as leading others, networking, and leading innovation.

Accepted Answer

A) True 
 B)False

Question 19

Using influence to motivate employees describes which of these functions?

Accepted Answer

A)  Controlling 
B)  Planning 
C)  Leading 
D)  Monitoring 
E)  Organizing 
A)  Controlling 
B)  Planning 
C)  Leading 
D)  Monitoring 
E)  Organizing

Question 20

Manager's Shoptalk in Chapter 1 outlines all of the following issues would-be managers should consider except:

Accepted Answer

A)  The increased workload 
B)  The challenge of supervising former peers 
C)  The headache of responsibility for other people 
D)  Being caught in the middle 
E)  The technical aspects of management 
A)  The increased workload 
B)  The challenge of supervising former peers 
C)  The headache of responsibility for other people 
D)  Being caught in the middle 
E)  The technical aspects of management

Exam 1: Managing in Turbulent Times

The interpersonal roles performed by managers include figurehead, leader, and liaison.

____________________ managers are directly responsible for the production of goods and services

__________ is the use of influence to motivate employees to achieve organizational goals.

Organizing means defining goals for future organizational performance and deciding on the tasks and resources needed to attain them.

Describe the skills necessary for performing a manager's job. Provide examples of each.

____________________ involves assigning tasks, grouping tasks into departments, delegating authority, and allocating resources across the organization.

The use of influence to motivate employees to achieve the organization's goals refers to leading.

A social entity that is goal directed and deliberately structured is called a(n) ____________________.

After Hurricane Katrina, Mississippi Power faced a situation that was twice as bad as any of its worst-case scenarios.

Antonio is head of the advertising department at Terrific Tortillas, Inc. He can be described as a general manager.

As a manager, Juan is generally concerned with the near future and is expected to establish good relationships with peers around the organization, encourage teamwork, and resolve conflicts. Juan can be described as a middle manager.

Describe the four management functions.

A general manager is responsible for a self-contained division.

Deliberately structured, in the definition of an organization, means being made up of two or more people and designed to achieve some outcomes.

One of the things managers enjoy doing the most is:

Which of these can best describe organizing?

Which of the following is not a decisional role?

Managers most enjoy activities such as leading others, networking, and leading innovation.

Using influence to motivate employees describes which of these functions?

Manager's Shoptalk in Chapter 1 outlines all of the following issues would-be managers should consider except:

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

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