Exam 1: Managing in Turbulent Times

The __________ role involves bargaining with others to meet the unit or departmental goals.

Tonya Price, President of Autos-R-Us, recognizes the factory employees for their outstanding performance at the monthly awards banquet on the shop floor by presenting a plaque and a check for $100. She is engaging in the management function of

In the new workplace, empowered employees are expected to seize opportunities and solve problems as they emerge.

Controlling involves monitoring employee's activities and taking corrective action as necessary.

__________ is not a function of management.

The individual performer is a generalist and coordinates a broad range of activities.

When Fred measures his employees' performance and compares their performance against the goals he set for them, he is performing which of these functions?

Maintaining information links are the activities consistent with the __________ role.

The degree to which the organization achieves a stated goal is called ____________________.

A manager's __________ skill is demonstrated in the way a manager relates to other people.

Organizational ____________________ refers to the amount of resources used to achieve an organizational goal.

________ refers to the amount of resources used to achieve an organization's goal.

Which of the following skills are most important at the top management level?

When Jared Andersen of CommuniCom, Inc. created smaller, more independent maintenance units, he was performing the function of

The individual identity includes which of the following?

All of the following are included in the five leadership skills that are important because of crisis management EXCEPT

Manager's Shoptalk in Chapter 1 asks you to consider issues such as the increased workload and the challenge of supervising former peers to help you decide if you really want to become a manager.

Which of these managers are in charge of departments such as finance and HR that support line departments?

Which of these, according to Mintzberg, is an interpersonal role?

The most important responsibilities for __________ managers include communicating a shared vision for the organization and shaping corporate culture.