Question 1

Briefly discuss the relationship between management skills and management level.

Accepted Answer

The answer should contain both of the fo

Question 2

If a manager finds several new competitors on the horizon, they may need to spend more time in the __________ role.

Accepted Answer

A)  negotiator 
B)  resource allocator 
C)  figurehead 
D)  monitor 
E)  leader 
A)  negotiator 
B)  resource allocator 
C)  figurehead 
D)  monitor 
E)  leader

Question 3

Getting things done through people and other resources and providing leadership and direction are what managers do.

Accepted Answer

A) True 
 B)False

Question 4

Gail Griffith, manager of the finance division, distributes relevant information everyday to all her employees enabling them to make quality decisions. Gail is performing which of the following roles?

Accepted Answer

A)  Monitor role 
B)  Disseminator role 
C)  Spokesperson role 
D)  Disturbance handler role 
E)  Figurehead role 
A)  Monitor role 
B)  Disseminator role 
C)  Spokesperson role 
D)  Disturbance handler role 
E)  Figurehead role

Question 5

The president of Pepsi Company is the keynote speaker at a retirement dinner for a long time bottler. This is an example of which of the following roles?

Accepted Answer

A)  Liaison role 
B)  Figurehead role 
C)  Negotiator role 
D)  Leader role 
E)  Monitor role 
A)  Liaison role 
B)  Figurehead role 
C)  Negotiator role 
D)  Leader role 
E)  Monitor role

Question 6

The informational roles that managers perform include monitor, disseminator, and spokesperson.

Accepted Answer

A) True 
 B)False

Question 7

Which of these is the understanding of and proficiency in the performance of specific tasks?

Accepted Answer

A)  Human skill 
B)  Conceptual skill 
C)  Interpersonal skill 
D)  Technical skill 
E)  Leadership skill 
A)  Human skill 
B)  Conceptual skill 
C)  Interpersonal skill 
D)  Technical skill 
E)  Leadership skill

Question 8

CASE
Scenario - Stephen Hedricks
The promotion to first line manager took place just six weeks ago for Stephen Hedricks. He was well qualified for the promotion, but the new job still required a lot of training. One of the challenges has been to coordinate the production of his team with the needs of the sales department and with the availability of raw materials from his suppliers. Setting priorities and developing schedules to accomplish the work is a part of Stephen's job that he has really enjoyed. The challenges to maintain high rapport and to build a strong team with his employees have already brought him a lot of satisfaction. In reflecting about the last six weeks, Stephen concludes that he is very happy about his new job.
-In his job, Stephen needs to

Accepted Answer

A)  plan. 
B)  organize. 
C)  lead. 
D)  control. 
E)  all of these. 
A)  plan. 
B)  organize. 
C)  lead. 
D)  control. 
E)  all of these.

Question 9

The management function that involves the use of influence to motivate employees to achieve the organization's goals is referred to as ____________________.

Accepted Answer

The answer of The management function that involves the use...

Question 10

Only the top managers in organizations need conceptual skills since it involves planning.

Accepted Answer

A) True 
 B)False

Question 11

If a manager finds a severe decline in employee morale and direction, they may need to spend more time in the __________ role.

Accepted Answer

A)  negotiator 
B)  resource allocator 
C)  figurehead 
D)  monitor 
E)  leader 
A)  negotiator 
B)  resource allocator 
C)  figurehead 
D)  monitor 
E)  leader

Question 12

Which of these is the management function concerned with monitoring employees' activities, keeping the organization on track toward its goals, and making corrections as needed?

Accepted Answer

A)  Planning 
B)  Resource allocation 
C)  Controlling 
D)  Organizing 
E)  Efficiency 
A)  Planning 
B)  Resource allocation 
C)  Controlling 
D)  Organizing 
E)  Efficiency

Question 13

Why are conceptual skills most important for top managers?

Accepted Answer

Top managers are often the keys to holdi

Question 14

______________________________ are responsible for several departments that perform different functions.

Accepted Answer

The answer of ______________________________ are responsible for several departments that...

Question 15

CASE
Scenario - Stephen Hedricks
The promotion to first line manager took place just six weeks ago for Stephen Hedricks. He was well qualified for the promotion, but the new job still required a lot of training. One of the challenges has been to coordinate the production of his team with the needs of the sales department and with the availability of raw materials from his suppliers. Setting priorities and developing schedules to accomplish the work is a part of Stephen's job that he has really enjoyed. The challenges to maintain high rapport and to build a strong team with his employees have already brought him a lot of satisfaction. In reflecting about the last six weeks, Stephen concludes that he is very happy about his new job.
-Stephen Hedricks was exhibiting the interpersonal role of

Accepted Answer

A)  figurehead. 
B)  leader. 
C)  liaison. 
D)  monitor. 
E)  spokesperson. 
A)  figurehead. 
B)  leader. 
C)  liaison. 
D)  monitor. 
E)  spokesperson.

Question 16

A manager in for-profit business focuses primarily on __________, while a manager of a non-profit focuses on __________.

Accepted Answer

A)  the bottom-line, employee morale 
B)  the bottom-line, social impact 
C)  profitability, customer satisfaction 
D)  market share, the bottom-line 
E)  customer satisfaction, organization reputation 
A)  the bottom-line, employee morale 
B)  the bottom-line, social impact 
C)  profitability, customer satisfaction 
D)  market share, the bottom-line 
E)  customer satisfaction, organization reputation

Question 17

One of the roles that a non-profit manager may emphasize over their counterpart in a for-profit organization is __________.

Accepted Answer

A)  negotiator 
B)  spokesperson 
C)  liaison 
D)  resource allocator 
E)  entrepreneur 
A)  negotiator 
B)  spokesperson 
C)  liaison 
D)  resource allocator 
E)  entrepreneur

Question 18

After Hurricane Katrina hit, Mississippi Power was able to restore power to customers in

Accepted Answer

A)  13 weeks 
B)  12 days 
C)  2 weeks 
D)  3 days 
E)  20 days 
A)  13 weeks 
B)  12 days 
C)  2 weeks 
D)  3 days 
E)  20 days

Question 19

The primary characteristic of the new workplace is that it is centered around atoms rather than bits.

Accepted Answer

A) True 
 B)False

Question 20

Selecting goals and ways to attain them refers to

Accepted Answer

A)  controlling. 
B)  planning. 
C)  organizing. 
D)  staffing. 
E)  leading. 
A)  controlling. 
B)  planning. 
C)  organizing. 
D)  staffing. 
E)  leading.

Briefly discuss the relationship between management skills and management level.

If a manager finds several new competitors on the horizon, they may need to spend more time in the __________ role.

Getting things done through people and other resources and providing leadership and direction are what managers do.

Gail Griffith, manager of the finance division, distributes relevant information everyday to all her employees enabling them to make quality decisions. Gail is performing which of the following roles?

The president of Pepsi Company is the keynote speaker at a retirement dinner for a long time bottler. This is an example of which of the following roles?

The informational roles that managers perform include monitor, disseminator, and spokesperson.

Which of these is the understanding of and proficiency in the performance of specific tasks?

The management function that involves the use of influence to motivate employees to achieve the organization's goals is referred to as ____________________.

Only the top managers in organizations need conceptual skills since it involves planning.

If a manager finds a severe decline in employee morale and direction, they may need to spend more time in the __________ role.

Which of these is the management function concerned with monitoring employees' activities, keeping the organization on track toward its goals, and making corrections as needed?

Why are conceptual skills most important for top managers?

______________________________ are responsible for several departments that perform different functions.

A manager in for-profit business focuses primarily on , while a manager of a non-profit focuses on .

One of the roles that a non-profit manager may emphasize over their counterpart in a for-profit organization is __________.

After Hurricane Katrina hit, Mississippi Power was able to restore power to customers in

The primary characteristic of the new workplace is that it is centered around atoms rather than bits.

Selecting goals and ways to attain them refers to

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters

Exam 1: Managing in Turbulent Times

Briefly discuss the relationship between management skills and management level.

If a manager finds several new competitors on the horizon, they may need to spend more time in the __________ role.

Getting things done through people and other resources and providing leadership and direction are what managers do.

Gail Griffith, manager of the finance division, distributes relevant information everyday to all her employees enabling them to make quality decisions. Gail is performing which of the following roles?

The president of Pepsi Company is the keynote speaker at a retirement dinner for a long time bottler. This is an example of which of the following roles?

The informational roles that managers perform include monitor, disseminator, and spokesperson.

Which of these is the understanding of and proficiency in the performance of specific tasks?

The management function that involves the use of influence to motivate employees to achieve the organization's goals is referred to as ____________________.

Only the top managers in organizations need conceptual skills since it involves planning.

If a manager finds a severe decline in employee morale and direction, they may need to spend more time in the __________ role.

Which of these is the management function concerned with monitoring employees' activities, keeping the organization on track toward its goals, and making corrections as needed?

Why are conceptual skills most important for top managers?

______________________________ are responsible for several departments that perform different functions.

A manager in for-profit business focuses primarily on __________, while a manager of a non-profit focuses on __________.

One of the roles that a non-profit manager may emphasize over their counterpart in a for-profit organization is __________.

After Hurricane Katrina hit, Mississippi Power was able to restore power to customers in

The primary characteristic of the new workplace is that it is centered around atoms rather than bits.

Selecting goals and ways to attain them refers to

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

Meeting the Challenge of Diversity

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters

A manager in for-profit business focuses primarily on , while a manager of a non-profit focuses on .