Question 1

Most research points to more similarities than differences in values across generations.

Accepted Answer

A) True 
 B)False

Question 2

________ commitment is negatively related to performance.

Accepted Answer

The answer of ________ commitment is negatively related to performance....

Question 3

Affective events theory explains how emotions and moods affect job satisfaction.

Accepted Answer

A) True 
 B)False

Question 4

In highly collective cultures,allocating work rewards according to individual equity principles is the best way to promote job satisfaction.

Accepted Answer

A) True 
 B)False

Question 5

If a manager wants to increase the job satisfaction of employees,he should

Accepted Answer

A) give everybody a pay increase. 
B) provide rewards for good performance. 
C) increase employees' outcomes. 
D) increase employees' affective commitment. 
E) give employees the job outcomes that they want. 
A) give everybody a pay increase. 
B) provide rewards for good performance. 
C) increase employees' outcomes. 
D) increase employees' affective commitment. 
E) give employees the job outcomes that they want.

Question 6

Quality circles,total quality management,and just-in-time production are examples of ________ management techniques.

Accepted Answer

The answer of Quality circles,total quality management,and just-in-time production are...

Question 7

What is cultural distance and why should organizations be concerned about it? What are the benefits of being exposed to distant cultures?

Accepted Answer

Cultural distance refers to the extent t

Question 8

________ are less intense,longer-lived,and more diffuse feelings.

Accepted Answer

The answer of ________ are less intense,longer-lived,and more diffuse feelings....

Question 9

________ fairness is determined by the processes used to allocate rewards and resources.

Accepted Answer

The answer of ________ fairness is determined by the processes...

Question 10

The progression of withdrawal ends with turnover.

Accepted Answer

A) True 
 B)False

Question 11

Satisfaction causes performance when satisfaction is followed by rewards.

Accepted Answer

A) True 
 B)False

Question 12

If you experience procedural unfairness you are most likely to be dissatisfied with your boss.

Accepted Answer

A) True 
 B)False

Question 13

Continuance commitment and normative commitment are caused by the same factors.

Accepted Answer

A) True 
 B)False

Question 14

All forms of commitment are positively related to performance.

Accepted Answer

A) True 
 B)False

Question 15

Zoran has noticed that some of his employees have reduced their organizational citizenship behaviours.He is concerned that this could progress to other forms of withdrawal.What might happen next?

Accepted Answer

A) Employees might reduce their job performance. 
B) Employees might come to work late. 
C) Employees might be absent more often 
D) Employees might quit. 
E) Employees might stop helping each other. 
A) Employees might reduce their job performance. 
B) Employees might come to work late. 
C) Employees might be absent more often 
D) Employees might quit. 
E) Employees might stop helping each other.

Question 16

The second response in the progression of withdrawal is ________.

Accepted Answer

The answer of The second response in the progression of...

Question 17

Which of the following best represents the relationship between personality and job satisfaction?

Accepted Answer

A) People high in self-esteem and neuroticism are more satisfied. 
B) People high in self-esteem and neuroticism are less satisfied. 
C) People high in self-esteem and external locus of control are more satisfied. 
D) People with internal locus of control and high in neuroticism are more satisfied. 
E) People high in self-esteem and internal locus of control are more satisfied. 
A) People high in self-esteem and neuroticism are more satisfied. 
B) People high in self-esteem and neuroticism are less satisfied. 
C) People high in self-esteem and external locus of control are more satisfied. 
D) People with internal locus of control and high in neuroticism are more satisfied. 
E) People high in self-esteem and internal locus of control are more satisfied.

Question 18

People who are extraverted and high in neuroticism tend to be more satisfied with their jobs.

Accepted Answer

A) True 
 B)False

Question 19

Which one of your friends is experiencing a "honeymoon effect"?

Accepted Answer

A) Jenna has just returned home from her honeymoon and now must begin her new job. 
B) Luke has just quit a job that had many things he did not like, started a new job with many things he likes, and knows there will be even more good things to come. 
C) Sally has just started her first job and likes many things about it and does not yet know about some other things that she will not like. 
D) Thelma has just quit a job that had many things she did not like, started a new job with many things she likes, and does not yet know about some other things she will not like. 
E) Christine has just quit a job that had many things she did not like, started a new job with many things she likes, and does not yet know about some other things that she will also like. 
A) Jenna has just returned home from her honeymoon and now must begin her new job. 
B) Luke has just quit a job that had many things he did not like, started a new job with many things he likes, and knows there will be even more good things to come. 
C) Sally has just started her first job and likes many things about it and does not yet know about some other things that she will not like. 
D) Thelma has just quit a job that had many things she did not like, started a new job with many things she likes, and does not yet know about some other things she will not like. 
E) Christine has just quit a job that had many things she did not like, started a new job with many things she likes, and does not yet know about some other things that she will also like.

Question 20

An example of emotional regulation is when an employee is nice to a customer because he or she likes the customer.

Accepted Answer

A) True 
 B)False

Most research points to more similarities than differences in values across generations.

________ commitment is negatively related to performance.

Affective events theory explains how emotions and moods affect job satisfaction.

In highly collective cultures,allocating work rewards according to individual equity principles is the best way to promote job satisfaction.

If a manager wants to increase the job satisfaction of employees,he should

Quality circles,total quality management,and just-in-time production are examples of ________ management techniques.

What is cultural distance and why should organizations be concerned about it? What are the benefits of being exposed to distant cultures?

________ are less intense,longer-lived,and more diffuse feelings.

________ fairness is determined by the processes used to allocate rewards and resources.

The progression of withdrawal ends with turnover.

Satisfaction causes performance when satisfaction is followed by rewards.

If you experience procedural unfairness you are most likely to be dissatisfied with your boss.

Continuance commitment and normative commitment are caused by the same factors.

All forms of commitment are positively related to performance.

Zoran has noticed that some of his employees have reduced their organizational citizenship behaviours.He is concerned that this could progress to other forms of withdrawal.What might happen next?

The second response in the progression of withdrawal is ________.

Which of the following best represents the relationship between personality and job satisfaction?

People who are extraverted and high in neuroticism tend to be more satisfied with their jobs.

Which one of your friends is experiencing a "honeymoon effect"?

An example of emotional regulation is when an employee is nice to a customer because he or she likes the customer.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters

Exam 4: Values,Attitudes,and Work Behaviour

Most research points to more similarities than differences in values across generations.

________ commitment is negatively related to performance.

Affective events theory explains how emotions and moods affect job satisfaction.

In highly collective cultures,allocating work rewards according to individual equity principles is the best way to promote job satisfaction.

If a manager wants to increase the job satisfaction of employees,he should

Quality circles,total quality management,and just-in-time production are examples of ________ management techniques.

What is cultural distance and why should organizations be concerned about it? What are the benefits of being exposed to distant cultures?

________ are less intense,longer-lived,and more diffuse feelings.

________ fairness is determined by the processes used to allocate rewards and resources.

The progression of withdrawal ends with turnover.

Satisfaction causes performance when satisfaction is followed by rewards.

If you experience procedural unfairness you are most likely to be dissatisfied with your boss.

Continuance commitment and normative commitment are caused by the same factors.

All forms of commitment are positively related to performance.

Zoran has noticed that some of his employees have reduced their organizational citizenship behaviours.He is concerned that this could progress to other forms of withdrawal.What might happen next?

The second response in the progression of withdrawal is ________.

Which of the following best represents the relationship between personality and job satisfaction?

People who are extraverted and high in neuroticism tend to be more satisfied with their jobs.

Which one of your friends is experiencing a "honeymoon effect"?

An example of emotional regulation is when an employee is nice to a customer because he or she likes the customer.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters