Question 1

Cultural intelligence refers to

Accepted Answer

A) the capability to function and manage well in culturally diverse environments. 
B) the capability to understand differences between cultures. 
C) the capability to understand the difference between one's own culture and other cultures. 
D) the capability for organizations to work in different cultures. 
E) the capability to understand how organizations function in different cultures. 
A) the capability to function and manage well in culturally diverse environments. 
B) the capability to understand differences between cultures. 
C) the capability to understand the difference between one's own culture and other cultures. 
D) the capability for organizations to work in different cultures. 
E) the capability to understand how organizations function in different cultures.

Question 2

Job satisfaction does not contribute to performance.

Accepted Answer

A) True 
 B)False

Question 3

Very high levels of ________ can cause conflicts between family life and work-life.

Accepted Answer

The answer of Very high levels of ________ can cause...

Question 4

Cultural ________ is the capability to function and manage well in culturally diverse environments.

Accepted Answer

The answer of Cultural ________ is the capability to function...

Question 5

In Geert Hofstede's survey of values across cultures,individualistic societies can be contrasted most readily with ________ societies.

Accepted Answer

A) low power distance 
B) collective 
C) masculine 
D) weak uncertainty avoidance 
E) feminine 
A) low power distance 
B) collective 
C) masculine 
D) weak uncertainty avoidance 
E) feminine

Question 6

Expatriates working abroad will find it more difficult to adjust to more distant cultures.

Accepted Answer

A) True 
 B)False

Question 7

Helping,conscientiousness,courtesy,cooperation,and being a good sport are all examples of ________.

Accepted Answer

organizati

Question 8

What is emotional regulation and what are its consequences.Given an example of an employee who is regulating his or her emotions.

Accepted Answer

Emotional regulation is the requirement

Question 9

The requirement for people to conform to certain "display rules" in their job behaviour in spite of their true mood or emotions is known as

Accepted Answer

A) emotional contagion. 
B) affective events theory. 
C) emotional regulation. 
D) emotional display. 
E) emotional opposition. 
A) emotional contagion. 
B) affective events theory. 
C) emotional regulation. 
D) emotional display. 
E) emotional opposition.

Question 10

As a manager,you have to communicate to employees their work outcomes.You are concerned about interactional fairness,which means that your communication must be

Accepted Answer

A) positive and informative. 
B) positive and respectful. 
C) open and honest. 
D) respectful and honest. 
E) respectful and informative. 
A) positive and informative. 
B) positive and respectful. 
C) open and honest. 
D) respectful and honest. 
E) respectful and informative.

Question 11

In general,cultural distance impedes communication.

Accepted Answer

A) True 
 B)False

Question 12

What are some of the reasons why satisfied people sometimes quit their jobs and dissatisfied people stay?

Accepted Answer

Certain "shocks" stimulate turnover even

Question 13

Gen Ys and Xers compared to Boomers,see work as less central,value leisure more,and are more inclined towards work-life balance.

Accepted Answer

A) True 
 B)False

Question 14

Procedural fairness seems especially likely to provoke dissatisfaction when people also see ________ as being low.

Accepted Answer

distributi

Question 15

Organizational citizenship behaviour refers to the idea of doing an excellent job in one's formally assigned responsibilities but not going beyond them.

Accepted Answer

A) True 
 B)False

Question 16

Equity theory is mainly concerned with distributive fairness rather than procedural fairness.

Accepted Answer

A) True 
 B)False

Question 17

Cultural ________ refers to the extent to which cultures differ in values.

Accepted Answer

The answer of Cultural ________ refers to the extent to...

Question 18

________ explains how emotions and moods affect job satisfaction.

Accepted Answer

Affect Eve

Question 19

What should organizations do to ensure that employees have perceptions of fairness? What are the kinds of fairness that organizations should focus on and how are they related?

Accepted Answer

Organizations should be aware of three k

Question 20

People who are high in ________ tend to be dissatisfied.

Accepted Answer

The answer of People who are high in ________ tend...

Cultural intelligence refers to

Job satisfaction does not contribute to performance.

Very high levels of ________ can cause conflicts between family life and work-life.

Cultural ________ is the capability to function and manage well in culturally diverse environments.

In Geert Hofstede's survey of values across cultures,individualistic societies can be contrasted most readily with ________ societies.

Expatriates working abroad will find it more difficult to adjust to more distant cultures.

Helping,conscientiousness,courtesy,cooperation,and being a good sport are all examples of ________.

What is emotional regulation and what are its consequences.Given an example of an employee who is regulating his or her emotions.

The requirement for people to conform to certain "display rules" in their job behaviour in spite of their true mood or emotions is known as

As a manager,you have to communicate to employees their work outcomes.You are concerned about interactional fairness,which means that your communication must be

In general,cultural distance impedes communication.

What are some of the reasons why satisfied people sometimes quit their jobs and dissatisfied people stay?

Gen Ys and Xers compared to Boomers,see work as less central,value leisure more,and are more inclined towards work-life balance.

Procedural fairness seems especially likely to provoke dissatisfaction when people also see ________ as being low.

Organizational citizenship behaviour refers to the idea of doing an excellent job in one's formally assigned responsibilities but not going beyond them.

Equity theory is mainly concerned with distributive fairness rather than procedural fairness.

Cultural ________ refers to the extent to which cultures differ in values.

________ explains how emotions and moods affect job satisfaction.

What should organizations do to ensure that employees have perceptions of fairness? What are the kinds of fairness that organizations should focus on and how are they related?

People who are high in ________ tend to be dissatisfied.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters

Exam 4: Values,Attitudes,and Work Behaviour

Cultural intelligence refers to

Job satisfaction does not contribute to performance.

Very high levels of ________ can cause conflicts between family life and work-life.

Cultural ________ is the capability to function and manage well in culturally diverse environments.

In Geert Hofstede's survey of values across cultures,individualistic societies can be contrasted most readily with ________ societies.

Expatriates working abroad will find it more difficult to adjust to more distant cultures.

Helping,conscientiousness,courtesy,cooperation,and being a good sport are all examples of ________.

What is emotional regulation and what are its consequences.Given an example of an employee who is regulating his or her emotions.

The requirement for people to conform to certain "display rules" in their job behaviour in spite of their true mood or emotions is known as

As a manager,you have to communicate to employees their work outcomes.You are concerned about interactional fairness,which means that your communication must be

In general,cultural distance impedes communication.

What are some of the reasons why satisfied people sometimes quit their jobs and dissatisfied people stay?

Gen Ys and Xers compared to Boomers,see work as less central,value leisure more,and are more inclined towards work-life balance.

Procedural fairness seems especially likely to provoke dissatisfaction when people also see ________ as being low.

Organizational citizenship behaviour refers to the idea of doing an excellent job in one's formally assigned responsibilities but not going beyond them.

Equity theory is mainly concerned with distributive fairness rather than procedural fairness.

Cultural ________ refers to the extent to which cultures differ in values.

________ explains how emotions and moods affect job satisfaction.

What should organizations do to ensure that employees have perceptions of fairness? What are the kinds of fairness that organizations should focus on and how are they related?

People who are high in ________ tend to be dissatisfied.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters