Question 1

According to the model of employee turnover in the text,what contributes to turnover intentions?

Accepted Answer

A) Job satisfaction, organizational commitment, and "shocks" 
B) Job satisfaction, mentally challenging work, and "shocks" 
C) Job satisfaction, organizational commitment, and mentally challenging work 
D) Mentally challenging work, supervision, and adequate compensation 
E) Mentally challenging work, adequate compensation, and career opportunities 
A) Job satisfaction, organizational commitment, and "shocks" 
B) Job satisfaction, mentally challenging work, and "shocks" 
C) Job satisfaction, organizational commitment, and mentally challenging work 
D) Mentally challenging work, supervision, and adequate compensation 
E) Mentally challenging work, adequate compensation, and career opportunities

Question 2

Describe the connection between job satisfaction and performance.Which is the cause and which is the effect and how do rewards fit in?

Accepted Answer

There is evidence that job satisfaction

Question 3

Which of the following is an accurate description of how Gen Ys and Xers differ from Boomers?

Accepted Answer

A) Gen Ys and Xers see work as less central, value leisure more, and are more inclined towards work-life balance. 
B) Gen Ys and Xers see work as more central, value leisure more, and are more inclined towards work-life balance. 
C) Gen Ys and Xers see work as more central, value leisure more, and are less inclined towards work-life balance. 
D) Gen Ys and Xers see work as more central, value leisure less, and are more inclined towards work-life balance. 
E) Gen Ys and Xers see work as less central, value leisure less, and are less inclined towards work-life balance. 
A) Gen Ys and Xers see work as less central, value leisure more, and are more inclined towards work-life balance. 
B) Gen Ys and Xers see work as more central, value leisure more, and are more inclined towards work-life balance. 
C) Gen Ys and Xers see work as more central, value leisure more, and are less inclined towards work-life balance. 
D) Gen Ys and Xers see work as more central, value leisure less, and are more inclined towards work-life balance. 
E) Gen Ys and Xers see work as less central, value leisure less, and are less inclined towards work-life balance.

Question 4

Certain socialization practices that emphasize loyalty to the organization can stimulate

Accepted Answer

A) affective commitment. 
B) affective commitment and normative commitment. 
C) continuance commitment. 
D) continuance commitment and normative commitment. 
E) normative commitment. 
A) affective commitment. 
B) affective commitment and normative commitment. 
C) continuance commitment. 
D) continuance commitment and normative commitment. 
E) normative commitment.

Question 5

In general,greater cultural distance

Accepted Answer

A) impedes communication. 
B) impedes decision making. 
C) impedes employee performance. 
D) impedes problem solving. 
E) impedes employee development. 
A) impedes communication. 
B) impedes decision making. 
C) impedes employee performance. 
D) impedes problem solving. 
E) impedes employee development.

Question 6

If your boss is fair about the processes used to determine work outcomes you have interactional fairness.

Accepted Answer

A) True 
 B)False

Question 7

The last response in the progression of withdrawal is ________.

Accepted Answer

The answer of The last response in the progression of...

Question 8

People with high cultural intelligence score high on intercultural adjustment,________ leadership,and performance in intercultural settings.

Accepted Answer

The answer of People with high cultural intelligence score high...

Question 9

By far the best predictor of ________ commitment is interesting,satisfying work.

Accepted Answer

The answer of By far the best predictor of ________...

Question 10

Which of the following is NOT a job input,according to equity theory?

Accepted Answer

A) Education 
B) Pay 
C) Seniority 
D) Hard work 
E) Experience 
A) Education 
B) Pay 
C) Seniority 
D) Hard work 
E) Experience

Question 11

Organizational commitment is the strength of the linkage between an employee and an organization.

Accepted Answer

A) True 
 B)False

Question 12

If you experience interactional unfairness at work,how will this affect your satisfaction?

Accepted Answer

A) You will be dissatisfied with the system. 
B) You will be dissatisfied with your co-workers. 
C) You will be dissatisfied with your boss. 
D) You will be dissatisfied with yourself. 
E) You will be dissatisfied with your friends. 
A) You will be dissatisfied with the system. 
B) You will be dissatisfied with your co-workers. 
C) You will be dissatisfied with your boss. 
D) You will be dissatisfied with yourself. 
E) You will be dissatisfied with your friends.

Question 13

What is often the first withdrawal response in the progression of withdrawal?

Accepted Answer

A) Absenteeism 
B) Turnover 
C) Lateness 
D) Reduced job performance 
E) Reduced organizational citizenship behaviours 
A) Absenteeism 
B) Turnover 
C) Lateness 
D) Reduced job performance 
E) Reduced organizational citizenship behaviours

Question 14

________ are intense,often short-lived,feelings caused by a particular event.

Accepted Answer

The answer of ________ are intense,often short-lived,feelings caused by a...

Question 15

Attitudes are a function of

Accepted Answer

A) what we think and what we see. 
B) what we do and what we want. 
C) what we think and what we feel. 
D) what we obtain and what we want. 
E) what we feel and intend to do. 
A) what we think and what we see. 
B) what we do and what we want. 
C) what we think and what we feel. 
D) what we obtain and what we want. 
E) what we feel and intend to do.

Question 16

The concept of organizational citizenship behaviour illustrates one good reason to cultivate the job satisfaction of the workforce.

Accepted Answer

A) True 
 B)False

Question 17

What factor would be most likely to boost continuance commitment?

Accepted Answer

A) A generous pension fund 
B) Interesting work 
C) Organizational ideology 
D) Friendly supervision 
E) Moving to a new community 
A) A generous pension fund 
B) Interesting work 
C) Organizational ideology 
D) Friendly supervision 
E) Moving to a new community

Question 18

When your boss gives you respectful and informative communication about some outcome then you will have experienced interactional fairness.

Accepted Answer

A) True 
 B)False

Question 19

According to the model of employee turnover in the text,what two factors are directly related to turnover?

Accepted Answer

A) Job satisfaction and organizational commitment 
B) Job satisfaction and turnover intentions 
C) Turnover intentions and organizational commitment 
D) Turnover intentions and comparison of alternatives 
E) Job satisfaction and comparison of alternatives 
A) Job satisfaction and organizational commitment 
B) Job satisfaction and turnover intentions 
C) Turnover intentions and organizational commitment 
D) Turnover intentions and comparison of alternatives 
E) Job satisfaction and comparison of alternatives

Question 20

Which of the following is an example of emotional regulation?

Accepted Answer

A) Employees are supposed to remain calm and civil even when hassled or insulted. 
B) Employees are supposed to be perky and upbeat even when they feel down. 
C) Employees are supposed to be nice to customers even when they are angry at them. 
D) Employees are supposed to repress their anger when dealing with customers. 
E) All of the above 
A) Employees are supposed to remain calm and civil even when hassled or insulted. 
B) Employees are supposed to be perky and upbeat even when they feel down. 
C) Employees are supposed to be nice to customers even when they are angry at them. 
D) Employees are supposed to repress their anger when dealing with customers. 
E) All of the above

According to the model of employee turnover in the text,what contributes to turnover intentions?

Describe the connection between job satisfaction and performance.Which is the cause and which is the effect and how do rewards fit in?

Which of the following is an accurate description of how Gen Ys and Xers differ from Boomers?

Certain socialization practices that emphasize loyalty to the organization can stimulate

In general,greater cultural distance

If your boss is fair about the processes used to determine work outcomes you have interactional fairness.

The last response in the progression of withdrawal is ________.

People with high cultural intelligence score high on intercultural adjustment,________ leadership,and performance in intercultural settings.

By far the best predictor of ________ commitment is interesting,satisfying work.

Which of the following is NOT a job input,according to equity theory?

Organizational commitment is the strength of the linkage between an employee and an organization.

If you experience interactional unfairness at work,how will this affect your satisfaction?

What is often the first withdrawal response in the progression of withdrawal?

________ are intense,often short-lived,feelings caused by a particular event.

Attitudes are a function of

The concept of organizational citizenship behaviour illustrates one good reason to cultivate the job satisfaction of the workforce.

What factor would be most likely to boost continuance commitment?

When your boss gives you respectful and informative communication about some outcome then you will have experienced interactional fairness.

According to the model of employee turnover in the text,what two factors are directly related to turnover?

Which of the following is an example of emotional regulation?

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters

Exam 4: Values,Attitudes,and Work Behaviour

According to the model of employee turnover in the text,what contributes to turnover intentions?

Describe the connection between job satisfaction and performance.Which is the cause and which is the effect and how do rewards fit in?

Which of the following is an accurate description of how Gen Ys and Xers differ from Boomers?

Certain socialization practices that emphasize loyalty to the organization can stimulate

In general,greater cultural distance

If your boss is fair about the processes used to determine work outcomes you have interactional fairness.

The last response in the progression of withdrawal is ________.

People with high cultural intelligence score high on intercultural adjustment,________ leadership,and performance in intercultural settings.

By far the best predictor of ________ commitment is interesting,satisfying work.

Which of the following is NOT a job input,according to equity theory?

Organizational commitment is the strength of the linkage between an employee and an organization.

If you experience interactional unfairness at work,how will this affect your satisfaction?

What is often the first withdrawal response in the progression of withdrawal?

________ are intense,often short-lived,feelings caused by a particular event.

Attitudes are a function of

The concept of organizational citizenship behaviour illustrates one good reason to cultivate the job satisfaction of the workforce.

What factor would be most likely to boost continuance commitment?

When your boss gives you respectful and informative communication about some outcome then you will have experienced interactional fairness.

According to the model of employee turnover in the text,what two factors are directly related to turnover?

Which of the following is an example of emotional regulation?

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters