Question 1

Explain how the first and second Hawthorne studies have impacted the overall study of organizational behavior.

Accepted Answer

The Hawthorns studies showed the human element to be more important than previously thought. In the first study, researchers found that employees were more productive when watched by the researchers. In the second study, researchers found that employees set production standards among themselves in response to a new incentive system. A "human relations" movement followed these studies, and the field of Organizational Behavior had developed by the 1950s.

Question 2

Organizational behavior's main focus is to make organizations more effective.

Accepted Answer

A) True 
 B)False  TRUE

Question 3

Describe the relevance of applied social psychology to organizational behavior research.

Accepted Answer

Applied social psychology studies how people interact in groups and can address significant challenges that organizational leaders face today. Trends such as organizational restructuring and changes in technology have resulted in the need to lead through change. Through the many types of organizational changes, an understanding of social psychology can help leaders understand followers' motivation, needs, and well-being, as well as maintain productivity and minimize turnover. By understanding psychology, leaders can solve problems and lead change more effectively.

Question 4

Critical thinking is not important when it comes to leadership.

Accepted Answer

A) True 
 B)False

Question 5

Define turnover and discuss its impact on the organization.

Accepted Answer

Turnover is when an employee quits an or

Question 6

Providing employees with gifts or empathy wages makes employees feel appreciated.

Accepted Answer

A) True 
 B)False

Question 7

The group or team level is the most basic level of an organization.

Accepted Answer

A) True 
 B)False

Question 8

It is important that organizational leaders communicate effectively to employees, peers, and superiors.

Accepted Answer

A) True 
 B)False

Question 9

Applied social psychology is the science of ______.

Accepted Answer

A)  how people address significant challenges 
B)  how people interact in groups 
C)  how people address insignificant challenges and interact in groups 
D)  how people interact in groups and address significant challenges 
A)  how people address significant challenges 
B)  how people interact in groups 
C)  how people address insignificant challenges and interact in groups 
D)  how people interact in groups and address significant challenges

Question 10

Job performance outcomes are not important to organizational behavior.

Accepted Answer

A) True 
 B)False

Question 11

Ricky has learned about EBM and decided to start using it within his department. The first thing he should do is to ______.

Accepted Answer

A)  implement ideas from "breakthrough" studies without hesitation 
B)  work on the development of collective brilliance 
C)  realize that old ideas are old ideas and should be treated that way 
D)  show favoritism to new ideas and theories 
A)  implement ideas from "breakthrough" studies without hesitation 
B)  work on the development of collective brilliance 
C)  realize that old ideas are old ideas and should be treated that way 
D)  show favoritism to new ideas and theories

Question 12

Paolo has a reputation for making some bad decisions. What is one thing he could do to help with his critical thinking skills?

Accepted Answer

A)  dismiss the credibility of sources 
B)  neglect evidence 
C)  ignore alternatives 
D)  recognize relationships 
A)  dismiss the credibility of sources 
B)  neglect evidence 
C)  ignore alternatives 
D)  recognize relationships

Question 13

Describe the four goals of science and how they apply to organizational behavior.

Accepted Answer

The four goals of science are descriptio

Question 14

Leaders should be coaches to help with the organizational behavior of an organization.

Accepted Answer

A) True 
 B)False

Question 15

OCB stands for organizational corporate behavior.

Accepted Answer

A) True 
 B)False

Question 16

The Hawthorne researchers discovered that for workers ______ was more important than previously known in understanding performance.

Accepted Answer

A)  an incentive system 
B)  the human element 
C)  standards of production 
D)  dimmed lights 
A)  an incentive system 
B)  the human element 
C)  standards of production 
D)  dimmed lights

Question 17

Evidence-based management (EBM) can be defined as ______.

Accepted Answer

A)  the ability to translate research to practice 
B)  the ability to translate practice to research 
C)  the ability to translate theory to research 
D)  the ability to translate research to theory 
A)  the ability to translate research to practice 
B)  the ability to translate practice to research 
C)  the ability to translate theory to research 
D)  the ability to translate research to theory

Question 18

It is never good to use a success or failure story to illustrate a sound practice.

Accepted Answer

A) True 
 B)False

Question 19

Goals of science are ______.

Accepted Answer

A)  description, analysis, explanation, control 
B)  description, prediction, explanation, control 
C)  analysis, prediction, explanation, control 
D)  explanation, control, evidence, description 
A)  description, analysis, explanation, control 
B)  description, prediction, explanation, control 
C)  analysis, prediction, explanation, control 
D)  explanation, control, evidence, description

Question 20

Fatima has recently taken over as manager of the customer service department of ABC Manufacturing. She has been reviewing turnover reports trying to identify the reason for turnover within the department. She can rule the following out as a reason ______.

Accepted Answer

A)  low job satisfaction 
B)  poor job market 
C)  increased employee engagement 
D)  low employee morale 
A)  low job satisfaction 
B)  poor job market 
C)  increased employee engagement 
D)  low employee morale

Explain how the first and second Hawthorne studies have impacted the overall study of organizational behavior.

Organizational behavior's main focus is to make organizations more effective.

Describe the relevance of applied social psychology to organizational behavior research.

Critical thinking is not important when it comes to leadership.

Define turnover and discuss its impact on the organization.

Providing employees with gifts or empathy wages makes employees feel appreciated.

The group or team level is the most basic level of an organization.

It is important that organizational leaders communicate effectively to employees, peers, and superiors.

Applied social psychology is the science of ______.

Job performance outcomes are not important to organizational behavior.

Ricky has learned about EBM and decided to start using it within his department. The first thing he should do is to ______.

Paolo has a reputation for making some bad decisions. What is one thing he could do to help with his critical thinking skills?

Describe the four goals of science and how they apply to organizational behavior.

Leaders should be coaches to help with the organizational behavior of an organization.

OCB stands for organizational corporate behavior.

The Hawthorne researchers discovered that for workers ______ was more important than previously known in understanding performance.

Evidence-based management (EBM) can be defined as ______.

It is never good to use a success or failure story to illustrate a sound practice.

Goals of science are ______.

Fatima has recently taken over as manager of the customer service department of ABC Manufacturing. She has been reviewing turnover reports trying to identify the reason for turnover within the department. She can rule the following out as a reason ______.

Personality and Person–Environment Fit

Emotions and Moods

Attitudes and Job Satisfaction

Perception, Decision Making, and Problem Solving

Leadership

Power and Politics

Motivation: Core Concepts

Motivation: Applications

Group Processes and Teams

Managing Conflict and Negotiation

Organizational Communication

Diversity and Cross-Cultural Adjustments

Organizational Culture

Leading Change and Stress Management

Filters

Exam 1: What Is Organizational Behavior?

Explain how the first and second Hawthorne studies have impacted the overall study of organizational behavior.

Organizational behavior's main focus is to make organizations more effective.

Describe the relevance of applied social psychology to organizational behavior research.

Critical thinking is not important when it comes to leadership.

Define turnover and discuss its impact on the organization.

Providing employees with gifts or empathy wages makes employees feel appreciated.

The group or team level is the most basic level of an organization.

It is important that organizational leaders communicate effectively to employees, peers, and superiors.

Applied social psychology is the science of ______.

Job performance outcomes are not important to organizational behavior.

Ricky has learned about EBM and decided to start using it within his department. The first thing he should do is to ______.

Paolo has a reputation for making some bad decisions. What is one thing he could do to help with his critical thinking skills?

Describe the four goals of science and how they apply to organizational behavior.

Leaders should be coaches to help with the organizational behavior of an organization.

OCB stands for organizational corporate behavior.

The Hawthorne researchers discovered that for workers ______ was more important than previously known in understanding performance.

Evidence-based management (EBM) can be defined as ______.

It is never good to use a success or failure story to illustrate a sound practice.

Goals of science are ______.

Fatima has recently taken over as manager of the customer service department of ABC Manufacturing. She has been reviewing turnover reports trying to identify the reason for turnover within the department. She can rule the following out as a reason ______.

Personality and Person–Environment Fit

Emotions and Moods

Attitudes and Job Satisfaction

Perception, Decision Making, and Problem Solving

Leadership

Power and Politics

Motivation: Core Concepts

Motivation: Applications

Group Processes and Teams

Managing Conflict and Negotiation

Organizational Communication

Diversity and Cross-Cultural Adjustments

Organizational Culture

Leading Change and Stress Management

Filters