Question 1

Turnover intentions are described as ______.

Accepted Answer

A)  why employees think about leaving an organization 
B)  why employees leave an organization 
C)  why employees come to an organization 
D)  why employees take sick days with no good reasons 
A)  why employees think about leaving an organization 
B)  why employees leave an organization 
C)  why employees come to an organization 
D)  why employees take sick days with no good reasons

Question 2

Trisha's manager told her that while her job performance was strong, she needed to go above and beyond what is listed in the job description. Trisha's manager is talking about which of the following outcome variables?

Accepted Answer

A)  work-related attitudes 
B)  organizational citizenship behaviors 
C)  motivation 
D)  employee withdrawal 
A)  work-related attitudes 
B)  organizational citizenship behaviors 
C)  motivation 
D)  employee withdrawal

Question 3

Samantha is working with a mentor and he has recommended that she develop a virtual management toolkit. Her mentor said that the management toolkit will help her become a better manager. Samantha is feeling a little anxious about it all. What recommendation would you give her?

Accepted Answer

A)  take it all in as fast as you can 
B)  develop a personal leadership plan 
C)  never mind, a toolkit is not important 
D)  you can learn it on the fly 
A)  take it all in as fast as you can 
B)  develop a personal leadership plan 
C)  never mind, a toolkit is not important 
D)  you can learn it on the fly

Question 4

The dyad level is best described as ______.

Accepted Answer

A)  the most basic level 
B)  examples similarities between people's behaviors 
C)  the relationship between two individuals 
D)  the most complicated level 
A)  the most basic level 
B)  examples similarities between people's behaviors 
C)  the relationship between two individuals 
D)  the most complicated level

Question 5

The scientific method process is just as important in OB research as it is in any other research field.

Accepted Answer

A) True 
 B)False

Question 6

Describe some external pressures that organizational leaders face in this day and age.

Accepted Answer

Varies, but may include merger

Question 7

Being able to illustrate sound practices is important but it should never replace ______ with regard to EBM.

Accepted Answer

A)  valid research methods 
B)  old theories 
C)  critical thinking 
D)  scientific management 
A)  valid research methods 
B)  old theories 
C)  critical thinking 
D)  scientific management

Question 8

EBM started with the business field and has worked its way into other work fields such as health care and manufacturing.

Accepted Answer

A) True 
 B)False

Question 9

Organizational behavior can be defined as the study of people and their behaviors in the work place.

Accepted Answer

A) True 
 B)False

Question 10

Fanta has just recently been promoted to a new leadership role with her company. She wants to make sure that she takes the right steps when making decisions. What should she avoid using?

Accepted Answer

A)  evidence-based management 
B)  critical thinking 
C)  collective brilliance 
D)  relying on sound practice without research 
A)  evidence-based management 
B)  critical thinking 
C)  collective brilliance 
D)  relying on sound practice without research

Question 11

All levels of analysis may have an influence on employee performance.

Accepted Answer

A) True 
 B)False

Question 12

Organizational behavior is most associated with ______.

Accepted Answer

A)  social psychology 
B)  applied psychology 
C)  psychology 
D)  applied social psychology 
A)  social psychology 
B)  applied psychology 
C)  psychology 
D)  applied social psychology

Question 13

Organizational behavior comprises all of the following areas EXCEPT ______.

Accepted Answer

A)  behavior in groups and teams 
B)  understanding individuals in organizations 
C)  the role of leaders as motivators 
D)  the role of technology in organizations 
A)  behavior in groups and teams 
B)  understanding individuals in organizations 
C)  the role of leaders as motivators 
D)  the role of technology in organizations

Question 14

EBM stands for evidence-based management.

Accepted Answer

A) True 
 B)False

Question 15

Organizational citizenship behavior (OCB) is ______.

Accepted Answer

A)  how employees show they go above and beyond at work 
B)  how employees show they do just the bare minimum to get by at work 
C)  how employees show they do less the required at work 
D)  how much fun employees have at work 
A)  how employees show they go above and beyond at work 
B)  how employees show they do just the bare minimum to get by at work 
C)  how employees show they do less the required at work 
D)  how much fun employees have at work

Question 16

Chris tends to place a higher value on the extent and weight of evidence; this indicates he is displaying which of the following skills needed of a leader?

Accepted Answer

A)  communication 
B)  judgment 
C)  charisma 
D)  decision-making 
A)  communication 
B)  judgment 
C)  charisma 
D)  decision-making

Question 17

Define critical thinking.

Accepted Answer

Critical thinking examines beliefs in th

Question 18

Group and team level analysis are important for organizational behavior because ______.

Accepted Answer

A)  an individual can encourage a group or team to perform highly in the workplace 
B)  a group or team can encourage a group or team member to perform at their best 
C)  the organizational culture can encourage high levels of individual performance 
D)  an individual can discourage a group or team to perform highly in the workplace 
A)  an individual can encourage a group or team to perform highly in the workplace 
B)  a group or team can encourage a group or team member to perform at their best 
C)  the organizational culture can encourage high levels of individual performance 
D)  an individual can discourage a group or team to perform highly in the workplace

Question 19

Work-related attitudes can be defined as ______.

Accepted Answer

A)  how others view an employee at work 
B)  how an employee views his or her own feelings about work 
C)  how management views an employee at work 
D)  how an employee gets along with others at work 
A)  how others view an employee at work 
B)  how an employee views his or her own feelings about work 
C)  how management views an employee at work 
D)  how an employee gets along with others at work

Question 20

Emmanuel wants to know how his employees are enjoying the new processes and procedures he has implemented since taking over the department. The best way for him to measure work-related attitudes is to ______.

Accepted Answer

A)  measure employee motivation and employee withdrawal 
B)  measure job performance and employee motivation 
C)  measure job satisfaction and job performance 
D)  measure job satisfaction and employee engagement 
A)  measure employee motivation and employee withdrawal 
B)  measure job performance and employee motivation 
C)  measure job satisfaction and job performance 
D)  measure job satisfaction and employee engagement

Turnover intentions are described as ______.

Trisha's manager told her that while her job performance was strong, she needed to go above and beyond what is listed in the job description. Trisha's manager is talking about which of the following outcome variables?

Samantha is working with a mentor and he has recommended that she develop a virtual management toolkit. Her mentor said that the management toolkit will help her become a better manager. Samantha is feeling a little anxious about it all. What recommendation would you give her?

The dyad level is best described as ______.

The scientific method process is just as important in OB research as it is in any other research field.

Describe some external pressures that organizational leaders face in this day and age.

Being able to illustrate sound practices is important but it should never replace ______ with regard to EBM.

EBM started with the business field and has worked its way into other work fields such as health care and manufacturing.

Organizational behavior can be defined as the study of people and their behaviors in the work place.

Fanta has just recently been promoted to a new leadership role with her company. She wants to make sure that she takes the right steps when making decisions. What should she avoid using?

All levels of analysis may have an influence on employee performance.

Organizational behavior is most associated with ______.

Organizational behavior comprises all of the following areas EXCEPT ______.

EBM stands for evidence-based management.

Organizational citizenship behavior (OCB) is ______.

Chris tends to place a higher value on the extent and weight of evidence; this indicates he is displaying which of the following skills needed of a leader?

Define critical thinking.

Group and team level analysis are important for organizational behavior because ______.

Work-related attitudes can be defined as ______.

Emmanuel wants to know how his employees are enjoying the new processes and procedures he has implemented since taking over the department. The best way for him to measure work-related attitudes is to ______.

Personality and Person–Environment Fit

Emotions and Moods

Attitudes and Job Satisfaction

Perception, Decision Making, and Problem Solving

Leadership

Power and Politics

Motivation: Core Concepts

Motivation: Applications

Group Processes and Teams

Managing Conflict and Negotiation

Organizational Communication

Diversity and Cross-Cultural Adjustments

Organizational Culture

Leading Change and Stress Management

Filters

Exam 1: What Is Organizational Behavior?

Turnover intentions are described as ______.

Trisha's manager told her that while her job performance was strong, she needed to go above and beyond what is listed in the job description. Trisha's manager is talking about which of the following outcome variables?

Samantha is working with a mentor and he has recommended that she develop a virtual management toolkit. Her mentor said that the management toolkit will help her become a better manager. Samantha is feeling a little anxious about it all. What recommendation would you give her?

The dyad level is best described as ______.

The scientific method process is just as important in OB research as it is in any other research field.

Describe some external pressures that organizational leaders face in this day and age.

Being able to illustrate sound practices is important but it should never replace ______ with regard to EBM.

EBM started with the business field and has worked its way into other work fields such as health care and manufacturing.

Organizational behavior can be defined as the study of people and their behaviors in the work place.

Fanta has just recently been promoted to a new leadership role with her company. She wants to make sure that she takes the right steps when making decisions. What should she avoid using?

All levels of analysis may have an influence on employee performance.

Organizational behavior is most associated with ______.

Organizational behavior comprises all of the following areas EXCEPT ______.

EBM stands for evidence-based management.

Organizational citizenship behavior (OCB) is ______.

Chris tends to place a higher value on the extent and weight of evidence; this indicates he is displaying which of the following skills needed of a leader?

Define critical thinking.

Group and team level analysis are important for organizational behavior because ______.

Work-related attitudes can be defined as ______.

Emmanuel wants to know how his employees are enjoying the new processes and procedures he has implemented since taking over the department. The best way for him to measure work-related attitudes is to ______.

Personality and Person–Environment Fit

Emotions and Moods

Attitudes and Job Satisfaction

Perception, Decision Making, and Problem Solving

Leadership

Power and Politics

Motivation: Core Concepts

Motivation: Applications

Group Processes and Teams

Managing Conflict and Negotiation

Organizational Communication

Diversity and Cross-Cultural Adjustments

Organizational Culture

Leading Change and Stress Management

Filters