Question 1

Describe the concept of organizational commitment and its three components.

Accepted Answer

Organizational commitment is a work-rela

Question 2

Which of the following is defined as how much work goals align with an employee's personal standards?

Accepted Answer

A)  job involvement 
B)  employee engagement 
C)  meaning 
D)  perceived organizational support 
A)  job involvement 
B)  employee engagement 
C)  meaning 
D)  perceived organizational support

Question 3

A review of cross-cultural research on job satisfaction concluded that______.

Accepted Answer

A)  satisfaction is dramatically different in countries outside the United States. 
B)  satisfaction is unrelated to performance in countries outside the United States. 
C)  satisfaction is unrelated to withdrawal behaviors in countries outside the United States. 
D)  satisfaction is similar in countries outside the United States. 
A)  satisfaction is dramatically different in countries outside the United States. 
B)  satisfaction is unrelated to performance in countries outside the United States. 
C)  satisfaction is unrelated to withdrawal behaviors in countries outside the United States. 
D)  satisfaction is similar in countries outside the United States.

Question 4

Which of the following cognition of psychological empowerment is defined as your belief in your capabilities to show mastery in your work role?

Accepted Answer

A)  impact 
B)  self-determination 
C)  competence 
D)  meaning 
A)  impact 
B)  self-determination 
C)  competence 
D)  meaning

Question 5

According to a 2015 survey by the Society of Human Resource Management (SHRM) what percentage of employees indicate high levels of job satisfaction?

Accepted Answer

A)  23% 
B)  43% 
C)  63% 
D)  88% 
A)  23% 
B)  43% 
C)  63% 
D)  88%

Question 6

According to research on perceived organizational support, which of the following is recognized as a category of beneficial treatment ______.

Accepted Answer

A)  fairness 
B)  coworker trust 
C)  reduced supervisor support 
D)  lower organizational rewards 
A)  fairness 
B)  coworker trust 
C)  reduced supervisor support 
D)  lower organizational rewards

Question 7

Which of the following is defined as an intrinsic task motivation manifested in a set of four cognitions reflecting an individuals' orientation to his or her work role?

Accepted Answer

A)  perceived organizational support 
B)  psychological empowerment 
C)  job satisfaction 
D)  organizational commitment 
A)  perceived organizational support 
B)  psychological empowerment 
C)  job satisfaction 
D)  organizational commitment

Question 8

Which of the following responses to job dissatisfaction occurs when the employee can wait for the situation to improve, showing trust in the management to address the dissatisfaction in time?

Accepted Answer

A)  neglect 
B)  loyalty 
C)  exit 
D)  voice 
A)  neglect 
B)  loyalty 
C)  exit 
D)  voice

Question 9

Mike has an employee, Marvin, who has shown low job involvement but high organizational commitment. Which of the following is a possible intervention for Marvin?

Accepted Answer

A)  focus on satisfaction with coworkers 
B)  focus on working conditions 
C)  focus on increasing organizational commitment 
D)  focus on increasing pay 
A)  focus on satisfaction with coworkers 
B)  focus on working conditions 
C)  focus on increasing organizational commitment 
D)  focus on increasing pay

Question 10

Which of the following characterizes those low in organizational commitment and low in job involvement?

Accepted Answer

A)  Institutional Stars 
B)  Corporate Citizens 
C)  Lone Wolves 
D)  Apathetics 
A)  Institutional Stars 
B)  Corporate Citizens 
C)  Lone Wolves 
D)  Apathetics

Question 11

Why is it important to understand employees' job satisfaction?

Accepted Answer

Job satisfaction has been declining in r

Question 12

Which of the following characterizes those high in organizational commitment and high in job involvement?

Accepted Answer

A)  Institutional Stars 
B)  Corporate Citizens 
C)  Lone Wolves 
D)  Apathetics 
A)  Institutional Stars 
B)  Corporate Citizens 
C)  Lone Wolves 
D)  Apathetics

Question 13

According to a 2012 Gallup survey, what percentage of employees are actively disengaged with their work?

Accepted Answer

A)  38% 
B)  78% 
C)  18% 
D)  58% 
A)  38% 
B)  78% 
C)  18% 
D)  58%

Question 14

Research on leadership shows that having higher-quality work relationships with followers relates to ______.

Accepted Answer

A)  decreased job satisfaction 
B)  increased organizational commitment 
C)  decreased empowerment 
D)  increased diversity 
A)  decreased job satisfaction 
B)  increased organizational commitment 
C)  decreased empowerment 
D)  increased diversity

Question 15

Ella has a strong feeling of perceived organizational support. Which of the following is an outcome related to this feeling?

Accepted Answer

A)  She is likely to show up late often. 
B)  She engages in less organizational citizenship behaviors. 
C)  She is likely to be more committed to her organization. 
D)  She is likely to be less satisfied with her job. 
A)  She is likely to show up late often. 
B)  She engages in less organizational citizenship behaviors. 
C)  She is likely to be more committed to her organization. 
D)  She is likely to be less satisfied with her job.

Question 16

Which of the following is a component of organizational commitment?

Accepted Answer

A)  job commitment 
B)  continuance commitment 
C)  work-life commitment 
D)  personal commitment 
A)  job commitment 
B)  continuance commitment 
C)  work-life commitment 
D)  personal commitment

Question 17

The three components of attitude are______.

Accepted Answer

A)  unimportant 
B)  typically unrelated and converge 
C)  typically related and converge 
D)  typically related and divergent 
A)  unimportant 
B)  typically unrelated and converge 
C)  typically related and converge 
D)  typically related and divergent

Question 18

Charlotte has a high level of job involvement. She is likely to demonstrate ______.

Accepted Answer

A)  increased organizational citizenship behaviors 
B)  decreased job performance 
C)  decreased self-esteem 
D)  increased turnover 
A)  increased organizational citizenship behaviors 
B)  decreased job performance 
C)  decreased self-esteem 
D)  increased turnover

Question 19

Organizations should not care about job satisfaction, unless it is directly related to performance.

Accepted Answer

A) True 
 B)False

Question 20

Attitudes are ______.

Accepted Answer

A)  simple/straightforward 
B)  impossible to measure 
C)  complex 
D)  unimportant in organizational life 
A)  simple/straightforward 
B)  impossible to measure 
C)  complex 
D)  unimportant in organizational life

Describe the concept of organizational commitment and its three components.

Which of the following is defined as how much work goals align with an employee's personal standards?

A review of cross-cultural research on job satisfaction concluded that______.

Which of the following cognition of psychological empowerment is defined as your belief in your capabilities to show mastery in your work role?

According to a 2015 survey by the Society of Human Resource Management (SHRM) what percentage of employees indicate high levels of job satisfaction?

According to research on perceived organizational support, which of the following is recognized as a category of beneficial treatment ______.

Which of the following is defined as an intrinsic task motivation manifested in a set of four cognitions reflecting an individuals' orientation to his or her work role?

Which of the following responses to job dissatisfaction occurs when the employee can wait for the situation to improve, showing trust in the management to address the dissatisfaction in time?

Mike has an employee, Marvin, who has shown low job involvement but high organizational commitment. Which of the following is a possible intervention for Marvin?

Which of the following characterizes those low in organizational commitment and low in job involvement?

Why is it important to understand employees' job satisfaction?

Which of the following characterizes those high in organizational commitment and high in job involvement?

According to a 2012 Gallup survey, what percentage of employees are actively disengaged with their work?

Research on leadership shows that having higher-quality work relationships with followers relates to ______.

Ella has a strong feeling of perceived organizational support. Which of the following is an outcome related to this feeling?

Which of the following is a component of organizational commitment?

The three components of attitude are______.

Charlotte has a high level of job involvement. She is likely to demonstrate ______.

Organizations should not care about job satisfaction, unless it is directly related to performance.

Attitudes are ______.

What Is Organizational Behavior?

Personality and Person–Environment Fit

Emotions and Moods

Perception, Decision Making, and Problem Solving

Leadership

Power and Politics

Motivation: Core Concepts

Motivation: Applications

Group Processes and Teams

Managing Conflict and Negotiation

Organizational Communication

Diversity and Cross-Cultural Adjustments

Organizational Culture

Leading Change and Stress Management

Filters

Exam 4: Attitudes and Job Satisfaction

Describe the concept of organizational commitment and its three components.

Which of the following is defined as how much work goals align with an employee's personal standards?

A review of cross-cultural research on job satisfaction concluded that______.

Which of the following cognition of psychological empowerment is defined as your belief in your capabilities to show mastery in your work role?

According to a 2015 survey by the Society of Human Resource Management (SHRM) what percentage of employees indicate high levels of job satisfaction?

According to research on perceived organizational support, which of the following is recognized as a category of beneficial treatment ______.

Which of the following is defined as an intrinsic task motivation manifested in a set of four cognitions reflecting an individuals' orientation to his or her work role?

Which of the following responses to job dissatisfaction occurs when the employee can wait for the situation to improve, showing trust in the management to address the dissatisfaction in time?

Mike has an employee, Marvin, who has shown low job involvement but high organizational commitment. Which of the following is a possible intervention for Marvin?

Which of the following characterizes those low in organizational commitment and low in job involvement?

Why is it important to understand employees' job satisfaction?

Which of the following characterizes those high in organizational commitment and high in job involvement?

According to a 2012 Gallup survey, what percentage of employees are actively disengaged with their work?

Research on leadership shows that having higher-quality work relationships with followers relates to ______.

Ella has a strong feeling of perceived organizational support. Which of the following is an outcome related to this feeling?

Which of the following is a component of organizational commitment?

The three components of attitude are______.

Charlotte has a high level of job involvement. She is likely to demonstrate ______.

Organizations should not care about job satisfaction, unless it is directly related to performance.

Attitudes are ______.

What Is Organizational Behavior?

Personality and Person–Environment Fit

Emotions and Moods

Perception, Decision Making, and Problem Solving

Leadership

Power and Politics

Motivation: Core Concepts

Motivation: Applications

Group Processes and Teams

Managing Conflict and Negotiation

Organizational Communication

Diversity and Cross-Cultural Adjustments

Organizational Culture

Leading Change and Stress Management

Filters