Question 1

Explain how to use dot planning.

Accepted Answer

Dot planning is a visual organization te

Question 2

The good thing about large meetings is that you're guaranteed the opportunity to speak more than once.

Accepted Answer

A) True 
 B)False

Question 3

If you're a manager, you can expect to devote a good deal of your time to meetings.

Accepted Answer

A) True 
 B)False

Question 4

Agendas are the same thing as minutes.

Accepted Answer

A) True 
 B)False

Question 5

Explain the special considerations required for virtual meetings.

Accepted Answer

Virtual meetings require special conside

Question 6

Explain how to use informal meetings with the boss to advance your career.

Accepted Answer

Informal meetings with your boss can be

Question 7

Meetings should always have a single purpose-anything more and the attendees will get confused.

Accepted Answer

A) True 
 B)False

Question 8

People who talk the loudest and longest usually are the best contributors at a meeting.

Accepted Answer

A) True 
 B)False

Question 9

You can take advantage of meetings with your boss-even those that are short and impromptu-by planning for them.

Accepted Answer

A) True 
 B)False

Question 10

While it's a good idea to stick to an agenda for a meeting, it's also a good idea to leave some time for networking among members.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is NOT a common type of meeting?

Accepted Answer

A)  Parliamentary meetings. 
B)  Team meetings. 
C)  Sales meetings. 
D)  Crisis meetings. 
E)  All of the above are common types of meetings. 
A)  Parliamentary meetings. 
B)  Team meetings. 
C)  Sales meetings. 
D)  Crisis meetings. 
E)  All of the above are common types of meetings.

Question 12

Linking your comment at a meeting to a more powerful member is a bad idea, as most people will see the tactic as shallow and manipulative.

Accepted Answer

A) True 
 B)False

Question 13

The increased number of teams means that

Accepted Answer

A)  Meetings are held less often today than before. 
B)  Meetings are held with the same frequency as before. 
C)  Meetings are held more often today than before. 
D)  Meetings are held with the same frequency as before, but there are more participants. 
E)  None of the above. 
A)  Meetings are held less often today than before. 
B)  Meetings are held with the same frequency as before. 
C)  Meetings are held more often today than before. 
D)  Meetings are held with the same frequency as before, but there are more participants. 
E)  None of the above.

Question 14

People getting together at a convention or conference is a form of meeting.

Accepted Answer

A) True 
 B)False

Question 15

Never allow for meeting participants to joke; any frivolity at meetings can only be counterproductive.

Accepted Answer

A) True 
 B)False

Question 16

Open issues in meetings have yet to be resolved.

Accepted Answer

A) True 
 B)False

Question 17

The standard agenda is a six-step process for solving problems.

Accepted Answer

A) True 
 B)False

Question 18

You've noticed that at meetings with senior members of your department, people seem uninterested in what you have to say. Which of the following is the BEST step to take to improve your standing with them?

Accepted Answer

A)  Come to the meetings earlier; chances are, people are offended if you arrive after them. 
B)  Double-check your attire; you may be dressing too informally for the group. 
C)  Link comments to those of powerful people in the group. 
D)  Shrug it off; you can't please everybody. 
E)  None of the above. 
A)  Come to the meetings earlier; chances are, people are offended if you arrive after them. 
B)  Double-check your attire; you may be dressing too informally for the group. 
C)  Link comments to those of powerful people in the group. 
D)  Shrug it off; you can't please everybody. 
E)  None of the above.

Question 19

Schedule controversial items

Accepted Answer

A)  Early in the meeting, when participants' energy level is high 
B)  In the middle of the meeting, after participants have had time to warm up to each other 
C)  Late in the meeting; there's no point in making everyone upset at the beginning 
D)  Not at all; controversial items should be decided on paper, through a memo or letter. 
E)  None of the above. 
A)  Early in the meeting, when participants' energy level is high 
B)  In the middle of the meeting, after participants have had time to warm up to each other 
C)  Late in the meeting; there's no point in making everyone upset at the beginning 
D)  Not at all; controversial items should be decided on paper, through a memo or letter. 
E)  None of the above.

Question 20

Your group meets to discuss several issues important to updating the process for new hires. Though you've set aside an hour for the meeting, it's obvious after the first 25 minutes that the group is unlikely to get to all of the items you'd raised. You're disappointed because you'd hoped that a discussion would yield better results. To make the next meeting more productive, your BEST strategy is to

Accepted Answer

A)  Invite fewer people because too large a group often results in too much inefficiency. 
B)  Invite more people because the more voices you have, the more ideas you get. 
C)  Follow Robert's Rules of Order more closely, especially when it comes to voting. 
D)  Create an agenda that includes topics and the time allotted to discussing them. 
E)  Both C and D 
A)  Invite fewer people because too large a group often results in too much inefficiency. 
B)  Invite more people because the more voices you have, the more ideas you get. 
C)  Follow Robert's Rules of Order more closely, especially when it comes to voting. 
D)  Create an agenda that includes topics and the time allotted to discussing them. 
E)  Both C and D

Exam 19: Planning, Conducting, and Recording Meetings

Explain how to use dot planning.

The good thing about large meetings is that you're guaranteed the opportunity to speak more than once.

If you're a manager, you can expect to devote a good deal of your time to meetings.

Agendas are the same thing as minutes.

Explain the special considerations required for virtual meetings.

Explain how to use informal meetings with the boss to advance your career.

Meetings should always have a single purpose-anything more and the attendees will get confused.

People who talk the loudest and longest usually are the best contributors at a meeting.

You can take advantage of meetings with your boss-even those that are short and impromptu-by planning for them.

While it's a good idea to stick to an agenda for a meeting, it's also a good idea to leave some time for networking among members.

Which of the following is NOT a common type of meeting?

Linking your comment at a meeting to a more powerful member is a bad idea, as most people will see the tactic as shallow and manipulative.

The increased number of teams means that

People getting together at a convention or conference is a form of meeting.

Never allow for meeting participants to joke; any frivolity at meetings can only be counterproductive.

Open issues in meetings have yet to be resolved.

The standard agenda is a six-step process for solving problems.

You've noticed that at meetings with senior members of your department, people seem uninterested in what you have to say. Which of the following is the BEST step to take to improve your standing with them?

Schedule controversial items

Business Communication, Management, and Success

Adapting Your Message to Your Audience

Communicating Across Cultures

Planning, Writing, and Revising

Designing Documents, Slides, and Screens

You-Attitude

Positive Emphasis

Reader Benefits

Formats for Letters, Memos, and E-Mail Messages

Informative and Positive Messages

Negative Messages

Persuasive Messages

E-Mail Messages and Web Writing

Editing for Grammar and Punctuation

Choosing the Right Word

Revising Sentences and Paragraphs

Listening

Working and Writing in Teams

Making Oral Presentations

Making Oral Presentations

Finding, Analyzing, and Documenting Information

Short Reports

Long Reports

Using Visuals

Researching Jobs

Résumés

Job Application Letters

Job Interviews

Follow-Up Letters and Calls and Job Offers

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