Question 1

Some organizations make it possible for employees to network through the Internet.

Accepted Answer

A) True 
 B)False

Question 2

Robert's Rules of Conduct summarizes parliamentary procedure.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is NOT a step in a standard agenda?

Accepted Answer

A)  Gather information. 
B)  Generate alternate solutions. 
C)  Understand what the group has to deliver. 
D)  All of these are steps. 
E)  None of the above are steps. 
A)  Gather information. 
B)  Generate alternate solutions. 
C)  Understand what the group has to deliver. 
D)  All of these are steps. 
E)  None of the above are steps.

Question 4

The first step in dot planning is to

Accepted Answer

A)  Have the group brainstorm ideas. 
B)  Pass out strips of dots to participants. 
C)  Place dots on items participants find valuable or a priority. 
D)  All of the above. 
E)  None of the above. 
A)  Have the group brainstorm ideas. 
B)  Pass out strips of dots to participants. 
C)  Place dots on items participants find valuable or a priority. 
D)  All of the above. 
E)  None of the above.

Question 5

At face-to-face meetings, you feel that you're more effective in getting your point across than in e-mail or other kinds of electronic meetings. This is probably because

Accepted Answer

A)  You can cover more "small" issues in addition to the larger ones in person. 
B)  You're body language and other nonverbal cues have a positive affect on your audience. 
C)  Some of your comments in e-mail might seem too sharp compared to when you speak them. 
D)  All of the above. 
E)  Only A and B 
A)  You can cover more "small" issues in addition to the larger ones in person. 
B)  You're body language and other nonverbal cues have a positive affect on your audience. 
C)  Some of your comments in e-mail might seem too sharp compared to when you speak them. 
D)  All of the above. 
E)  Only A and B

Question 6

_________ and _________ __________ allow people in different locations to participate in the same conversation.

Accepted Answer

Speakerpho

Question 7

Planning scripts is a way to help prove to your boss that you are promotable.

Accepted Answer

A) True 
 B)False

Question 8

It's a good idea to release an agenda for a meeting at least two weeks before the actual meeting to give participants a chance to prepare.

Accepted Answer

A) True 
 B)False

Question 9

Meeting electronically may rob participants of the chance to socialize over such activities as lunch or breaks.

Accepted Answer

A) True 
 B)False

Question 10

Your group assembles to discuss a contentious issue regarding the hiring and recruitment process for minorities. You're not sure how many people are for or against changing the policy, but you want to keep the meeting on track. Your BEST strategy is to

Accepted Answer

A)  Not impose any sort of structure on the discussion to encourage a free exchange of ideas. 
B)  Impose a structure by letting those who are for keeping the policy as is speak first. 
C)  Ask that speakers for and against alternate, stopping when no one remains on a side. 
D)  Table the discussion until a later date so that anyone with strong feelings has time to cool off. 
E)  Either A or C 
A)  Not impose any sort of structure on the discussion to encourage a free exchange of ideas. 
B)  Impose a structure by letting those who are for keeping the policy as is speak first. 
C)  Ask that speakers for and against alternate, stopping when no one remains on a side. 
D)  Table the discussion until a later date so that anyone with strong feelings has time to cool off. 
E)  Either A or C

Question 11

The advantage to a team meeting is that members always have plenty of time to prepare for them.

Accepted Answer

A) True 
 B)False

Question 12

Asking meeting attendees to vote on an issue to make a decision is common in many meetings.

Accepted Answer

A) True 
 B)False

Question 13

One way to better network is to join a community organization.

Accepted Answer

A) True 
 B)False

Question 14

A strategy for large groups to choose priorities quickly is called dot planning.

Accepted Answer

A) True 
 B)False

Question 15

Face-to-face meetings are never necessary, but simply optional.

Accepted Answer

A) True 
 B)False

Exam 19: Planning, Conducting, and Recording Meetings

Some organizations make it possible for employees to network through the Internet.

Robert's Rules of Conduct summarizes parliamentary procedure.

Which of the following is NOT a step in a standard agenda?

The first step in dot planning is to

At face-to-face meetings, you feel that you're more effective in getting your point across than in e-mail or other kinds of electronic meetings. This is probably because

_________ and _________ __________ allow people in different locations to participate in the same conversation.

Planning scripts is a way to help prove to your boss that you are promotable.

It's a good idea to release an agenda for a meeting at least two weeks before the actual meeting to give participants a chance to prepare.

Meeting electronically may rob participants of the chance to socialize over such activities as lunch or breaks.

Your group assembles to discuss a contentious issue regarding the hiring and recruitment process for minorities. You're not sure how many people are for or against changing the policy, but you want to keep the meeting on track. Your BEST strategy is to

The advantage to a team meeting is that members always have plenty of time to prepare for them.

Asking meeting attendees to vote on an issue to make a decision is common in many meetings.

One way to better network is to join a community organization.

A strategy for large groups to choose priorities quickly is called dot planning.

Face-to-face meetings are never necessary, but simply optional.

Business Communication, Management, and Success

Adapting Your Message to Your Audience

Communicating Across Cultures

Planning, Writing, and Revising

Designing Documents, Slides, and Screens

You-Attitude

Positive Emphasis

Reader Benefits

Formats for Letters, Memos, and E-Mail Messages

Informative and Positive Messages

Negative Messages

Persuasive Messages

E-Mail Messages and Web Writing

Editing for Grammar and Punctuation

Choosing the Right Word

Revising Sentences and Paragraphs

Listening

Working and Writing in Teams

Making Oral Presentations

Making Oral Presentations

Finding, Analyzing, and Documenting Information

Short Reports

Long Reports

Using Visuals

Researching Jobs

Résumés

Job Application Letters

Job Interviews

Follow-Up Letters and Calls and Job Offers

Filters

_____ and _ ______ allow people in different locations to participate in the same conversation.