Exam 1: Establishing a Framework for Business Communication

Ramona wants a colleague in another building to read the final revision of the report they wrote collaboratively.She then wants it distributed throughout the plant to seven managers for their comments prior to its presentation in two days.What is the most efficient media to accomplish these two tasks?

As one of 11 federal agencies under the Department of Health and Human Services,the CDC must coordinate its efforts to protect citizens from epidemics with the CIA,the FBI,and the Department of Homeland Security.Communication with these other agencies is an example of

Many leading figures in recent corporate scandals were never convicted of a crime.Which of the following best describes their behavior:

Which of the following issues would likely NOT be communicated to the public by the Centers for Disease Control?

An organizational chart is a graphic representation of ____

Communication in successful work teams

Rather than using a single strategy,spokespersons at the Centers for Disease Control have found a blend of strategies to be most effective in providing information to the public.

Discuss the major strengths of teams.

A person's self-talk that takes place within the person is referred to as interpersonal communication.

Which of the following is true of personal space requirements?

The purpose of a diversity initiative is to

A supervisor on the night shift at a manufacturing plant is told to dump chemicals used in the refining process rather than dispose of them properly according to safety regulations.The owner of the company insists that the chemicals are not harmful to the environment,but the supervisor knows that the dumping is illegal.The supervisor believes that he will lose his job if he reports the problem to authorities at the Environmental Protection Agency.This is an example of which potential cause of unethical behavior?

Which of the following is FALSE concerning stereotyping?

A manager is faced with having to lay off some of his staff due to financial losses that the company has suffered.Which of the following channels of communication would be the LEAST effective method for sharing the news with employees,given the sensitive nature of the message?

While all actions that are ethical are legal,some actions that are legal may not be ethical.

Email is generally a more time efficient communication channel than the phone.

Chantell is the manager of the claims department for a large insurance company.She has a one-hour meeting with her staff to explain the new claim form which the company will use next month.This is an example of which type of organizational communication?

When ABC Company makes a legal decision that complies with contractual agreements,one can accurately assume that it is an ethical decision because it is legal.

Barriers,or interferences,to communication can be completely overcome by skilled communicators.

The United States is comprised largely of immigrants,some of whom work to retain their traditional customs and language while still sharing in the common culture.Which of the following terms best fits the above description?