Exam 2: Focusing on Interpersonal and Group Communication
Exam 1: Establishing a Framework for Business Communication75 Questions
Exam 2: Focusing on Interpersonal and Group Communication67 Questions
Exam 3: Planning Spoken and Written Messages76 Questions
Exam 4: Preparing Spoken and Written Messages74 Questions
Exam 5: Communicating Electronically70 Questions
Exam 6: Delivering Good and Neutral News Messages73 Questions
Exam 7: Delivering Bad-News Messages66 Questions
Exam 8: Delivering Persuasive Messages78 Questions
Exam 9: Understanding the Report Process and Research Methods76 Questions
Exam 10: Managing Data and Using Graphics64 Questions
Exam 11: Organizing and Preparing Reports and Proposals61 Questions
Exam 12: Designing and Delivering Business Presentations79 Questions
Exam 13: Preparing Résumés and Application Letters65 Questions
Exam 14: Interviewing for a Job and Preparing Employment Messages61 Questions
Exam 15: Document Format and Layout Guide54 Questions
Exam 16: Referencing Styles20 Questions
Exam 17: Language Review and Exercises49 Questions
Exam 18: Extension Course Posttest100 Questions
Exam 19: Extension Course Pretest100 Questions
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A job applicant appears for an interview in wrinkled clothing.What nonverbal message is the interviewer most likely to receive?
(Multiple Choice)
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Performance appraisal interviews between supervisors and employees frequently combine listening intensively and empathetic listening.
(True/False)
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In a team with representatives from many different departments in a company,the director of human resources keeps tension low among members.The director of human resources is fulfilling which role in the team?
(Multiple Choice)
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Listening commonly consumes more of a business employee's time than reading,writing,and speaking combined.
(True/False)
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Using an electronic meeting process can reduce meeting time significantly.
(True/False)
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Supervisor Janet tells Juan,"Don't be late for work." Janet's probable metacommunication is
(Multiple Choice)
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Given enough time,all groups advance through the four stages of team development that include forming,storming,norming,and performing.
(True/False)
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