Exam 13: Exploring Individual Differences and Team Dynamics

Anne Johnson is a member of the quality management group at Sunset Properties. In the group, Anne focuses directly on establishing and accomplishing the goals of the group or achieving the desired outcomes. Anne is illustrating a/an

The stage of the group development process which involves the termination of task behaviors and disengagement from relations-oriented behaviors is called

A person's locus of control is a judgment of worthiness that is expressed by the attitudes the individual holds toward him or herself.

Individuals with low self-esteem tend to be more easily influenced by the opinions of others in organizational settings.

The personality trait that describes the extent to which individuals believe they can control the environment and external events affecting them is called

An existing capacity to perform various tasks needed in a given situation is called

In the __________ stage of group development, the group has learned to solve complex problems and implement the solutions.

I subscribe to caller ID and to call waiting from the telephone company. Now, I am not so sure it is worth it. It seems expensive and kind of a waste to me. There is a current advertising campaign by the local phone company that is telling me that caller ID and call waiting can actually help me - don't miss a call from an important friend when I am on the line with another; don't have to answer calls if I know that a salesperson is calling me, etc. After seeing and hearing that ad for a few times, I am beginning to feel better about having caller ID and call waiting. This demonstrates the idea of

Perceptions are relatively lasting beliefs, feelings, and behavioral tendencies held by a person about specific objects, events, or persons.

Match each term with the correct statement below. -characterized by impatience, a desire for achievement, irritability, and perfectionism

Task-oriented roles include behaviors that cultivate the well-being, continuity, and development of the group.

The process by which a person evaluates and forms an overall opinion of another person based solely on one specific trait or dimension, is referred to as halo and horn effect.

Attitudes result from a person's background, personality, and life experiences.

Thinking people, as measured by Myers-Briggs, tend to rely on feelings rather than on analysis and logic.

A manager who expects his female employees to take days off from work when their children are sick, but does not expect his male employees to do the same is

Individuals who have an external locus of control believe that many of the events in their lives are primarily the result of their own behavior and actions.

Informal groups are not formed or planned by organizational members. Rather, they are self-created and evolve outside of the formal organization for a variety of reasons.

Personality characteristics suggest tendencies to behave in certain ways and account for consistency in various situations.

In explaining the __________ process, one must understand that individuals pay attention to some information and ignore other information. Individuals also organize information into a pattern and interpret it. Finally, depending upon the circumstances and the individual's state of mind, the individual interprets information.

A casino card dealer was chosen for promotion to "pit boss over others because of how he differed from the other candidate for the position on certain key attributes. The card dealer was more organized, dependable, and responsible. According to the Big Five personality traits, this card dealer shows the characteristic of