Exam 1: Innovative Management for a Changing World

The president of Pepsi Company is the keynote speaker at a retirement dinner for a long time bottler.This is an example of which of the following roles?

Organizing means defining goals for future organizational performance and deciding on the tasks and resources needed to attain them.

Which of these is the use of influence to motivate employees to achieve organizational goals?

The management function that involves the use of influence to motivate employees to achieve the organization's goals is referred to as ____________________.

Human skill is the cognitive ability to see the organization as a whole system and the relationships among its parts.

When Troy measures his employees' performance and compares their performance against the goals he set for them,he is performing which of these functions?

Shyloh is a research analyst who gets things done mostly through her own efforts,relying on herself rather than others.Shyloh can best be described as a(n):

The benefits of using interim managers include:

Manager's Shoptalk in Chapter 1 asks you to consider issues such as the increased workload and the challenge of supervising former peers to help you decide if you really want to become a manager.

Which of the following is a function of management?

Of all management duties,one of the things managers like the least is:

In the definition of an organization,deliberately structured means being made up of two or more people and designed to achieve some outcomes.

Success in the new workplace depends on the strength and quality of independent employees.

____________________ are responsible for departments that perform a single functional task and have employees with similar training and skills.

Juan,as a manager,is generally concerned with the near future and is expected to establish good relationships with peers around the organization,encourage teamwork,and resolve conflicts.Juan can be described as a middle manager.

Organizational ____________________ refers to the amount of resources used to achieve an organizational goal.

Where the organization wants to be in the future and how to get there defines controlling.

Middle managers are responsible for setting organizational goals,defining strategies for achieving them,and making decisions that affect the entire organization.

__________ has become the new imperative,despite the need for companies to control costs in today's economy.

____________________ managers are directly responsible for the production of goods and services.