Exam 1: Innovative Management for a Changing World

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____________________ is the management function concerned with monitoring employees' activities,keeping the organization on track toward its goals,and making corrections as needed.

(Short Answer)
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Sally is vice president of administration at a large non-profit charity for animals.She most likely falls within which management level?

(Multiple Choice)
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According to Mintzberg,when Amanda attends a subordinate's wedding she is performing which of these roles?

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The disturbance handler role involves the initiation of change,thinking about the future and how to get there.

(True/False)
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If a manager finds several new competitors on the horizon,he or she may need to spend more time in the ____________________ role.

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Managers in not-for-profit organizations,according to research,should place less emphasis on the roles of spokesperson,leader,and resource allocator.

(True/False)
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List five of Mintzberg's ten managerial roles.

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The individual performer is a generalist and coordinates a broad range of activities.

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The nature of management is to control and dictate others in an organization.

(True/False)
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If Bradley Hak is responsible for maintaining information links both inside and outside organizations by using mail,phone calls,and conducting meetings as daily activities,he would be considered a

(Multiple Choice)
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Why are conceptual skills most important for top managers?

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A(n)____________________ would be responsible for performing ceremonial and symbolic duties such as greeting visitors and signing legal documents.

(Short Answer)
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Sabrina recently helped her subordinates at work resolve an interpersonal conflict by listening to the problem and serving as a mediator.This is an example of use of which management skill?

(Multiple Choice)
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Resources such as efficiency and effectiveness are used by managers to attain organizational goals.

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Patty Rohrer is the director of human resources at Pet Grooming,Inc.She can be best described as a

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Managerial activity is often characterized by routine,continuity,and lengthy time-frame.

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Managers use conceptual,human,and technical skills to perform the four management functions of planning,organizing,leading,and controlling in all organizations.

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A general manager is responsible for a self-contained division.

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A(n)____________________ is responsible for a temporary work project that involves the participation of people from various functions and levels of the organization,and perhaps from outside the company as well.

(Short Answer)
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In the ____________________ role,managers seek and receive information,scan periodicals and reports,and maintain personal contacts.

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