Question 1

________ are called the iGeneration, because they've grown up with technology that customizes everything to the individual.

Accepted Answer

A)  Post-Millennials 
B)  Pre-Millennials 
C)  Baby Boomers 
D)  Gen Y-ers 
A)  Post-Millennials 
B)  Pre-Millennials 
C)  Baby Boomers 
D)  Gen Y-ers

Question 2

Which one of the following represents the two views of managerial impact on the success or failure of the organization?

Accepted Answer

A)  omnipotent and symbolic 
B)  omnipotent and reflective 
C)  symbolic and interactive 
D)  reflective and interactive 
A)  omnipotent and symbolic 
B)  omnipotent and reflective 
C)  symbolic and interactive 
D)  reflective and interactive

Question 3

The day before Disney World in Florida was to open, the sod around one of the resort hotels had not been laid. CEO Michael Eisner took off his suit coat and tie, rolled up his sleeves, and began laying sod. He instructed his managers to do likewise but many objected, saying they did not know how to lay sod. "It's not hard, boys," said Eisner. "The green side goes up." This is an example of a ________ that reinforces culture.

Accepted Answer

A)  tradition 
B)  ritual 
C)  artifact 
D)  story 
A)  tradition 
B)  ritual 
C)  artifact 
D)  story

Question 4

People's beliefs about conditions of economic inequality illustrate how societal attitudes can constrain managers' decisions and actions.

Accepted Answer

A) True 
 B)False

Question 5

If you were talking to Todd, an average person, and asked him what the term culture meant, he would reply that it is ________.

Accepted Answer

A)  the formal rules of an organization 
B)  the nature of products/services offered by the company 
C)  the shared values and practices of the firm 
D)  a set of operational procedures for the company 
A)  the formal rules of an organization 
B)  the nature of products/services offered by the company 
C)  the shared values and practices of the firm 
D)  a set of operational procedures for the company

Question 6

Which of the following factors is an economic component of an organization's external environment?

Accepted Answer

A)  The employees of the organization have, on average, 2.3 children. 
B)  The average customer of a firm has a high school education. 
C)  The firm's customers' disposable income falls in the range of $25,000-$40,000. 
D)  Most of the firm's customers live in the Midwest. 
A)  The employees of the organization have, on average, 2.3 children. 
B)  The average customer of a firm has a high school education. 
C)  The firm's customers' disposable income falls in the range of $25,000-$40,000. 
D)  Most of the firm's customers live in the Midwest.

Question 7

Moreno's Pub Burgers has enjoyed its status as the Numero Uno hamburger restaurant in Pleasantville for the past ten years. Its only competitor is a national fast food chain preferred by children rather than adults. Which of the following, if true, would make Moreno's business environment more uncertain?

Accepted Answer

A)  The fast food chain closes. 
B)  A new employer moves into the area, bringing hundreds of jobs and more families. 
C)  Moreno's buys the lot next door to expand its parking. 
D)  Because of the growth of Pleasantville's population, more hamburger chains build facilities in Pleasantville. 
A)  The fast food chain closes. 
B)  A new employer moves into the area, bringing hundreds of jobs and more families. 
C)  Moreno's buys the lot next door to expand its parking. 
D)  Because of the growth of Pleasantville's population, more hamburger chains build facilities in Pleasantville.

Question 8

Which one of the following is a characteristic of an organization with a strong culture?

Accepted Answer

A)  Management strives to delink shared values from behaviors as much as possible. 
B)  Culture conveys consistent messages about what is important to the organization. 
C)  The core set of organizational values is zealously guarded by the management. 
D)  Emphasis is laid on the future of the organization, rather than acquainting employees with company history or past heroes. 
A)  Management strives to delink shared values from behaviors as much as possible. 
B)  Culture conveys consistent messages about what is important to the organization. 
C)  The core set of organizational values is zealously guarded by the management. 
D)  Emphasis is laid on the future of the organization, rather than acquainting employees with company history or past heroes.

Question 9

Spiritual organizations tend to be intolerant of employees who commit mistakes.

Accepted Answer

A) True 
 B)False

Question 10

If Nanette is able to strengthen the culture of her organization, which one of the following could she reasonably expect as a result?

Accepted Answer

A)  an increase in absenteeism 
B)  a decrease in employee turnover 
C)  an increase in her stock trading price 
D)  a decrease in health insurance costs 
A)  an increase in absenteeism 
B)  a decrease in employee turnover 
C)  an increase in her stock trading price 
D)  a decrease in health insurance costs

Question 11

The view of managers as omnipotent is consistent with the stereotypical picture of the take-charge business executive who can overcome any obstacle in carrying out the organization's objectives.

Accepted Answer

A) True 
 B)False

Question 12

If Melody wanted to build a strong culture, which of these actions would help most?

Accepted Answer

A)  She and other managers should often tell stories about the company "heroes" and encourage employees to emulate their behavior. 
B)  She should allow employees to pursue activities they believe will contribute to future company growth. 
C)  She should encourage employees to continue their education and establish a tuition assistance program. 
D)  She should hold an annual retreat at which upper management develops a values statement. 
A)  She and other managers should often tell stories about the company "heroes" and encourage employees to emulate their behavior. 
B)  She should allow employees to pursue activities they believe will contribute to future company growth. 
C)  She should encourage employees to continue their education and establish a tuition assistance program. 
D)  She should hold an annual retreat at which upper management develops a values statement.

Question 13

Bethany works for an international accounting firm noted for its superior quality of work. Employees check and double-check their work. The culture of this firm emphasizes ________.

Accepted Answer

A)  attention to detail 
B)  outcomes 
C)  people 
D)  teams 
A)  attention to detail 
B)  outcomes 
C)  people 
D)  teams

Question 14

How do employees of an organization learn its culture? In a short essay, explain the four primary methods and provide an example of each.

Accepted Answer

Culture is transmitted to employees in a

Question 15

If the components of an organization's environment change frequently, the organization is operating in a ________ environment.

Accepted Answer

A)  stable 
B)  simple 
C)  dynamic 
D)  complex 
A)  stable 
B)  simple 
C)  dynamic 
D)  complex

Question 16

Discuss sustainability and provide at least three examples of methods a firm can use to create and maintain a culture of sustainability.

Accepted Answer

Sustainability is a company's ability to

Question 17

A dynamic and simple environment is characterized by the greatest level of environmental uncertainty.

Accepted Answer

A) True 
 B)False

Question 18

Organizations that emphasize workplace spirituality focus on individual development.

Accepted Answer

A) True 
 B)False

Question 19

The ________ component of an organization's external environment is concerned with trends in population characteristics such as age, race, gender, education level, geographic location, income, and family composition.

Accepted Answer

A)  economic 
B)  political 
C)  demographic 
D)  sociocultural 
A)  economic 
B)  political 
C)  demographic 
D)  sociocultural

Question 20

Which one of the following statements highlights the shared aspect of culture?

Accepted Answer

A)  Organizational culture is concerned with how members perceive the culture and describe it, not with whether they like it. 
B)  Organizational culture is not something that can be physically touched or seen, but employees perceive it on the basis of what they experience within the organization. 
C)  The original source of the culture of an organization reflects the vision of the organization's founders. 
D)  Even though individuals may have different backgrounds or work at different organizational levels, they tend to describe the organization's culture in similar terms. 
A)  Organizational culture is concerned with how members perceive the culture and describe it, not with whether they like it. 
B)  Organizational culture is not something that can be physically touched or seen, but employees perceive it on the basis of what they experience within the organization. 
C)  The original source of the culture of an organization reflects the vision of the organization's founders. 
D)  Even though individuals may have different backgrounds or work at different organizational levels, they tend to describe the organization's culture in similar terms.

________ are called the iGeneration, because they've grown up with technology that customizes everything to the individual.

Which one of the following represents the two views of managerial impact on the success or failure of the organization?

People's beliefs about conditions of economic inequality illustrate how societal attitudes can constrain managers' decisions and actions.

If you were talking to Todd, an average person, and asked him what the term culture meant, he would reply that it is ________.

Which of the following factors is an economic component of an organization's external environment?

Which one of the following is a characteristic of an organization with a strong culture?

Spiritual organizations tend to be intolerant of employees who commit mistakes.

If Nanette is able to strengthen the culture of her organization, which one of the following could she reasonably expect as a result?

The view of managers as omnipotent is consistent with the stereotypical picture of the take-charge business executive who can overcome any obstacle in carrying out the organization's objectives.

If Melody wanted to build a strong culture, which of these actions would help most?

Bethany works for an international accounting firm noted for its superior quality of work. Employees check and double-check their work. The culture of this firm emphasizes ________.

How do employees of an organization learn its culture? In a short essay, explain the four primary methods and provide an example of each.

If the components of an organization's environment change frequently, the organization is operating in a ________ environment.

Discuss sustainability and provide at least three examples of methods a firm can use to create and maintain a culture of sustainability.

A dynamic and simple environment is characterized by the greatest level of environmental uncertainty.

Organizations that emphasize workplace spirituality focus on individual development.

The ________ component of an organization's external environment is concerned with trends in population characteristics such as age, race, gender, education level, geographic location, income, and family composition.

Which one of the following statements highlights the shared aspect of culture?

Managers and You in the Workplace

Decision Making

Globalmanagement

Valuing a Diverse Workforce

Socially Conscious Management

Managing Change

Planning and Goal-Setting

Strategic Planning

Fostering Entrepreneurship

Organization Design

Organizing Around Teams

Human Resourcemanagement

Interpersonal and Organizational Communication

Organizational Behavior

Leadership

Motivating Employees

Controlling Activities and Operations

Filters

Exam 7: Constraints Onmanagers

________ are called the iGeneration, because they've grown up with technology that customizes everything to the individual.

Which one of the following represents the two views of managerial impact on the success or failure of the organization?

People's beliefs about conditions of economic inequality illustrate how societal attitudes can constrain managers' decisions and actions.

If you were talking to Todd, an average person, and asked him what the term culture meant, he would reply that it is ________.

Which of the following factors is an economic component of an organization's external environment?

Which one of the following is a characteristic of an organization with a strong culture?

Spiritual organizations tend to be intolerant of employees who commit mistakes.

If Nanette is able to strengthen the culture of her organization, which one of the following could she reasonably expect as a result?

The view of managers as omnipotent is consistent with the stereotypical picture of the take-charge business executive who can overcome any obstacle in carrying out the organization's objectives.

If Melody wanted to build a strong culture, which of these actions would help most?

Bethany works for an international accounting firm noted for its superior quality of work. Employees check and double-check their work. The culture of this firm emphasizes ________.

How do employees of an organization learn its culture? In a short essay, explain the four primary methods and provide an example of each.

If the components of an organization's environment change frequently, the organization is operating in a ________ environment.

Discuss sustainability and provide at least three examples of methods a firm can use to create and maintain a culture of sustainability.

A dynamic and simple environment is characterized by the greatest level of environmental uncertainty.

Organizations that emphasize workplace spirituality focus on individual development.

The ________ component of an organization's external environment is concerned with trends in population characteristics such as age, race, gender, education level, geographic location, income, and family composition.

Which one of the following statements highlights the shared aspect of culture?

Managers and You in the Workplace

Decision Making

Globalmanagement

Valuing a Diverse Workforce

Socially Conscious Management

Managing Change

Planning and Goal-Setting

Strategic Planning

Fostering Entrepreneurship

Organization Design

Organizing Around Teams

Human Resourcemanagement

Interpersonal and Organizational Communication

Organizational Behavior

Leadership

Motivating Employees

Controlling Activities and Operations

Filters