Exam 7: Constraints Onmanagers

D&B Designs has been in the landscape design business in Pleasantville for the past twenty years. As the "first mover" in the market, the company has built a strong market share over the years and is the best-known firm in the area. The company strength increased steadily, and now stands at fifty employees. Which of the following, if true, would make the company's business environment more uncertain?

Which of the following environments is characterized by the highest level of environmental uncertainty?

Thanks to iTunes and similar websites, sales of compact discs have declined severely, forcing entertainers to seek alternative revenue streams. This represents a change in the ________ component of the external environment.

Suppose the government of Abolonia imposed a national sales tax on its citizens that reduced their disposable income. Which component of the external environment would this affect?

Which one of the following represents the lowest level of environmental uncertainty?

If mortgage interest rates increase, this would be an example of changing ________ conditions in a firm's external environment.

The term ________ is used to collectively refer to any constituencies in an organization's environment that are affected by its decisions and actions.

Which one of the following most accurately reflects the difference between strong cultures and weak cultures?

________ has been described as the shared values, principles, traditions, and ways of doing things that influence the way organization members act.

Google has often been cited as a model for employee satisfaction. Google takes extensive care to ensure employees have the best available conditions to perform, ranging from free snack bars, free massages, innovation rooms, spas-on-site, and many more such measures. Which dimension of organizational culture is Google said to emphasize through such measures?

In order to develop an innovative organizational culture, managers must minimize ambiguity and uncertainty and discourage risk-taking.

Which of the following is most likely to have a highly spiritual organizational culture?

Gerber makes and sells baby products. A shift in the birth rate would represent a change in the ________ component of this firm's external environment.

The Metropolis News has experienced a decline in the number of subscriptions to its printed newspaper over the last five years. It seems people prefer news feeds sent to their smartphones rather than a printed paper delivered to their homes. Which component in the external environment does this change represent?

Faced with incomplete information about the future national economic conditions, many employers have eschewed the tradition of hiring full-time, permanent employees in favor of ________.

Wendell interviews many middle-level managers and discovers that these individuals believe that external factors constrain managers' influence over outcomes. The mid-level managers have a(n) ________ view of management.

In strong organizational cultures, employees have little knowledge of company history or heroes; what is important is present performance.

The symbolic view of management impact is useful in explaining the high turnover among sports coaches, who can be considered the "managers" of their teams.

Because a company's culture has so much influence on managers' decisions, it is important that each manager have a published code clearly stating the company's cultural guidelines.

Companies that wish to emphasize ________ should develop it into the corporate culture.