Exam 2: Being Aware of Self and Others: Enhancing Communication and Leadership

Pam is a newly appointed manager at a local restaurant.Since the last manager was fired due to ethics issues,she is making it a point to model ethical conduct at all times.She has hired a trainer to deliver workshops on ethics in order to help prevent the unethical treatment of others.What challenge is Pam trying to confront?

According to your textbook,a group's set of distinctive beliefs,values,assumptions,and rules that distinguish them from another is described as their .

Patty enjoys her work as a nurse because she feels that it gives her an opportunity to be supportive and helpful to her patients.Patty's social style is best characterized as .

Nick is an intern at a local news network.Management at the network is very impressed with Nick because he actively disagrees with other coworkers,is not afraid to make requests,and can stand up for himself without attacking someone else.What social dimension is Nick exhibiting?

According to your textbook organizational cultures .

When a leader informs team members of the criteria they use for making decisions,they are managing the challenge of .

Define ethics and identify some of the key elements associated with being an ethical leader.

Impoverished management occurs when a manager has a low concern for people and a low concern for production.

Becoming aware of your own and others' social styles gives you important information that you can use to more effectively lead others.

According to classical leadership assumptions,there is more than one best way for a team or organization to perform a given task.

Rose is an engineer.Her colleagues think that she is too critical and much too serious.What social style does Rose exhibit?

According to your textbook a person with high assertiveness and low responsiveness is considered to have a(n) social style.

List and define each of the three main approaches to leadership.

The Big Shore Company gives out free tacos every Tuesday,provides day care for the children of their workers,and allows casual Fridays.What type of motivational approach does Big Shore Company have?

The idea that there can be several different cultures within a single organization is best represented by which statement?

Abraham Maslow's theory of human needs is used to help understand the human resources leadership approach.

From a classical point of view,organizations can be described as being either tall or flat.

All of an organization's culture can be learned by reading the employee handbook.

Organizational culture affects all aspects of how the work gets accomplished.

Describe the five factors that help identify an organization's culture according to your textbook and give an example of each.