Question 1

Define powerful and powerless language.Identify three ways men and women use powerful and powerless language differently.

Accepted Answer

Powerless language is stereotypically fe

Question 2

Describe the four conversation rituals identified by Tannen and explain how these rituals can misfire.

Accepted Answer

The four conversation rituals are:
-Ritu

Question 3

People from tend to have more of a task orientation,while men and women from tend to have more of a social orientation.

Accepted Answer

A) masculine cultures; feminine cultures 
B) feminine cultures; masculine cultures 
C) centralized cultures; decentralized cultures 
D) decentrailized cultures; centralized cultures 
A) masculine cultures; feminine cultures 
B) feminine cultures; masculine cultures 
C) centralized cultures; decentralized cultures 
D) decentrailized cultures; centralized cultures

Question 4

A tendency to advocate strongly for one's own position on an issue and criticize the positions of other people is called .

Accepted Answer

A) argumentativeness 
B) stubbornness 
C) devil's advocate 
D) message directness 
A) argumentativeness 
B) stubbornness 
C) devil's advocate 
D) message directness

Question 5

A learned system of knowledge,behavior,attitudes,beliefs,values,and norms that is shared by a group of people is a(n) .

Accepted Answer

A) small group 
B) organization 
C) culture 
D) communication trait 
A) small group 
B) organization 
C) culture 
D) communication trait

Question 6

Describe the five steps to make an organization's website culturally friendly.

Accepted Answer

-Analyze your audience.To make better ju

Question 7

Discuss the difference between sex and gender.

Accepted Answer

Sex refers to biological characteristics

Question 8

Juan was taught growing up that if he wants a drink of water when he is a guest he should merely stand by the sink and clear his throat or comment on how hot it is.Juan's upbringing is an example of a .

Accepted Answer

A) nonverbally dependant society 
B) low-context culture 
C) high-context culture 
D) verbally dependant society 
A) nonverbally dependant society 
B) low-context culture 
C) high-context culture 
D) verbally dependant society

Question 9

Which of the following is NOT a characteristic of an individualistic culture?

Accepted Answer

A) People value their own interests. 
B) Each person has a great amount of freedom. 
C) Decisions are made by the leader. 
D) Individuals are held responsible for successes and failures.. 
A) People value their own interests. 
B) Each person has a great amount of freedom. 
C) Decisions are made by the leader. 
D) Individuals are held responsible for successes and failures..

Question 10

Cultures whose members value group or community interests over individual interests are called .

Accepted Answer

A) Collectivistic cultures 
B) Polychronic cultures 
C) Individualistic cultures 
D) Monochronic cultures 
A) Collectivistic cultures 
B) Polychronic cultures 
C) Individualistic cultures 
D) Monochronic cultures

Question 11

If used wrong ritual opposition can create negative conflict.

Accepted Answer

A) True 
 B)False

Question 12

You can adapt to those with a low willingness to communicate by .

Accepted Answer

A) monitor their communication behavior 
B) assume they just don't want to talk 
C) refrain from making premature judgments 
D) speaker slower and louder 
A) monitor their communication behavior 
B) assume they just don't want to talk 
C) refrain from making premature judgments 
D) speaker slower and louder

Question 13

Which of the following is NOT true regarding men and women's use of powerful and powerless language?

Accepted Answer

A) Women use more hedges than men. 
B) Women use more tag questions than men. 
C) Women use more intensifiers than men. 
D) Women use more qualifiers than men. 
A) Women use more hedges than men. 
B) Women use more tag questions than men. 
C) Women use more intensifiers than men. 
D) Women use more qualifiers than men.

Question 14

Learned,routine scripts that people use when talking and responding to others are called .

Accepted Answer

A) scripting rituals 
B) routine rituals 
C) conversational rituals 
D) learned rituals 
A) scripting rituals 
B) routine rituals 
C) conversational rituals 
D) learned rituals

Question 15

Cultures that have a long-term orientation value thriftiness and perseverance.

Accepted Answer

A) True 
 B)False

Question 16

"The power is in the people" reflects a centralized power cultural perspective.

Accepted Answer

A) True 
 B)False

Question 17

According to your textbook Toyota has a because they value commitment,perseverance,and thriftiness.

Accepted Answer

A) short-term orientation 
B) masculine values 
C) feminine values 
D) long-term orientation 
A) short-term orientation 
B) masculine values 
C) feminine values 
D) long-term orientation

Question 18

Define communication apprehension and identify three ways highly apprehensive individuals tend to behave.

Accepted Answer

Communication apprehension is fear or an

Question 19

Mike knows that he can be very argumentative.Because he knows this about himself,he has learned to precede his feedback with messages such as "What I am about to say is not intended to be verbally aggressive,but I would like to challenge your ideas." Mike's preceding message is an example of a .

Accepted Answer

A) devil's advocate 
B) feed-forward message 
C) context 
D) challenge-forward message 
A) devil's advocate 
B) feed-forward message 
C) context 
D) challenge-forward message

Question 20

A person selects their willingness to communicate.

Accepted Answer

A) True 
 B)False

Define powerful and powerless language.Identify three ways men and women use powerful and powerless language differently.

Describe the four conversation rituals identified by Tannen and explain how these rituals can misfire.

People from tend to have more of a task orientation,while men and women from tend to have more of a social orientation.

A tendency to advocate strongly for one's own position on an issue and criticize the positions of other people is called .

A learned system of knowledge,behavior,attitudes,beliefs,values,and norms that is shared by a group of people is a(n) .

Describe the five steps to make an organization's website culturally friendly.

Discuss the difference between sex and gender.

Juan was taught growing up that if he wants a drink of water when he is a guest he should merely stand by the sink and clear his throat or comment on how hot it is.Juan's upbringing is an example of a .

Which of the following is NOT a characteristic of an individualistic culture?

Cultures whose members value group or community interests over individual interests are called .

If used wrong ritual opposition can create negative conflict.

You can adapt to those with a low willingness to communicate by .

Which of the following is NOT true regarding men and women's use of powerful and powerless language?

Learned,routine scripts that people use when talking and responding to others are called .

Cultures that have a long-term orientation value thriftiness and perseverance.

"The power is in the people" reflects a centralized power cultural perspective.

According to your textbook Toyota has a because they value commitment,perseverance,and thriftiness.

Define communication apprehension and identify three ways highly apprehensive individuals tend to behave.

Mike knows that he can be very argumentative.Because he knows this about himself,he has learned to precede his feedback with messages such as "What I am about to say is not intended to be verbally aggressive,but I would like to challenge your ideas." Mike's preceding message is an example of a .

A person selects their willingness to communicate.

Communicating and Leading at Work

Being Aware of Self and Others: Enhancing Communication and Leadership

Using Verbal and Nonverbal Messages

Listening and Responding

Relating to Others at Work

Interviewing Principles and Skills

Interviewing Types

Collaborating in Teams

Enhancing Team Meetings

Developing Your Professional Presentations

Delivering Professional Presentations

Achieving Your Presentation Goals: Informing, Persuading and Relating

Writing for Business

Managing Time: Managing Information

Filters

Exam 5: Adapting to Differences

Define powerful and powerless language.Identify three ways men and women use powerful and powerless language differently.

Describe the four conversation rituals identified by Tannen and explain how these rituals can misfire.

People from tend to have more of a task orientation,while men and women from tend to have more of a social orientation.

A tendency to advocate strongly for one's own position on an issue and criticize the positions of other people is called .

A learned system of knowledge,behavior,attitudes,beliefs,values,and norms that is shared by a group of people is a(n) .

Describe the five steps to make an organization's website culturally friendly.

Discuss the difference between sex and gender.

Juan was taught growing up that if he wants a drink of water when he is a guest he should merely stand by the sink and clear his throat or comment on how hot it is.Juan's upbringing is an example of a .

Which of the following is NOT a characteristic of an individualistic culture?

Cultures whose members value group or community interests over individual interests are called .

If used wrong ritual opposition can create negative conflict.

You can adapt to those with a low willingness to communicate by .

Which of the following is NOT true regarding men and women's use of powerful and powerless language?

Learned,routine scripts that people use when talking and responding to others are called .

Cultures that have a long-term orientation value thriftiness and perseverance.

"The power is in the people" reflects a centralized power cultural perspective.

According to your textbook Toyota has a because they value commitment,perseverance,and thriftiness.

Define communication apprehension and identify three ways highly apprehensive individuals tend to behave.

Mike knows that he can be very argumentative.Because he knows this about himself,he has learned to precede his feedback with messages such as "What I am about to say is not intended to be verbally aggressive,but I would like to challenge your ideas." Mike's preceding message is an example of a .

A person selects their willingness to communicate.

Communicating and Leading at Work

Being Aware of Self and Others: Enhancing Communication and Leadership

Using Verbal and Nonverbal Messages

Listening and Responding

Relating to Others at Work

Interviewing Principles and Skills

Interviewing Types

Collaborating in Teams

Enhancing Team Meetings

Developing Your Professional Presentations

Delivering Professional Presentations

Achieving Your Presentation Goals: Informing, Persuading and Relating

Writing for Business

Managing Time: Managing Information

Filters