Question 1

You should hold a meeting when people may resist a decision or a proposed solution.

Accepted Answer

A) True 
 B)False

Question 2

A team is struggling to make a very important decision.You are hired to help the group reach consensus.List and describe the strategies that you would use to help the group reach consensus.

Accepted Answer

To help the group reach consensus,you mu

Question 3

Rick does not like his weekly staff meeting because they last for hours and nothing seems to ever get done.The whole staff discusses each topic and there are lengthy give-and -takes between each department member.Rick's staff meeting suffers from too much .

Accepted Answer

A) cohesion 
B) structure 
C) interaction 
D) communication 
A) cohesion 
B) structure 
C) interaction 
D) communication

Question 4

When should an agenda be distributed?

Accepted Answer

A) Before the meeting 
B) After the meeting 
C) During the meeting 
D) Near the end of the meeting 
A) Before the meeting 
B) After the meeting 
C) During the meeting 
D) Near the end of the meeting

Question 5

If a team examines the causes,effects,symptoms,history,and other information that will inform the team about how to best solve the problem,the group is conducting a _.

Accepted Answer

A) solution analysis 
B) problem definition 
C) problem analysis 
D) solution generation 
A) solution analysis 
B) problem definition 
C) problem analysis 
D) solution generation

Question 6

Ross wrote out a list of issues,questions,and topics to structure the meeting.This is an example of an agenda.

Accepted Answer

A) True 
 B)False

Question 7

are a comprehensive set of rules that prescribe how to take action on specific issues that come before the group.

Accepted Answer

A) Meeting agendas 
B) Problem solving structures 
C) Decision making trees 
D) Parliamentary procedures 
A) Meeting agendas 
B) Problem solving structures 
C) Decision making trees 
D) Parliamentary procedures

Question 8

During their problem solving meeting,the group has finished analyzing the problem and is now in the brainstorming process.Marty offers up an idea and Annie,another group member,shouts,"That is a fantastic idea!" Based on this example,what should this group keep in mind when brainstorming?

Accepted Answer

A) It's important to offer constructive criticism rather than praise. 
B) Praise only the ideas that you believe are feasible solutions. 
C) Avoid any criticism or evaluation. 
D) Each idea should be praised as well as constructively criticized. 
A) It's important to offer constructive criticism rather than praise. 
B) Praise only the ideas that you believe are feasible solutions. 
C) Avoid any criticism or evaluation. 
D) Each idea should be praised as well as constructively criticized.

Question 9

A gatekeeper encourages less talkative members of a meeting to participate.

Accepted Answer

A) True 
 B)False

Question 10

Another term for the nominal group technique is .

Accepted Answer

A) silent brainstorming 
B) verbalized brainstorming 
C) evaluative brainstorming 
D) absentee brainstorming 
A) silent brainstorming 
B) verbalized brainstorming 
C) evaluative brainstorming 
D) absentee brainstorming

Question 11

When facilitating a brainstorming session,it is important to never set a time limit.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is NOT listed as an essential skill to facilitate meeting interaction?

Accepted Answer

A) Be a gatekeeper 
B) Structure interaction 
C) Monitor time 
D) Be an initiator 
A) Be a gatekeeper 
B) Structure interaction 
C) Monitor time 
D) Be an initiator

Question 13

According your textbook which of the following is NOT one of the common goals of a meeting?

Accepted Answer

A) Sharing information 
B) Taking action 
C) Discussing information 
D) Resolving conflict 
A) Sharing information 
B) Taking action 
C) Discussing information 
D) Resolving conflict

Question 14

While facilitating a meeting,Blakely is making it a point to clarify any misunderstandings and emphasize areas of agreement.According to your textbook,what strategy is Blakely using to reach group and team consensus?

Accepted Answer

A) Keep the group oriented towards its goal 
B) Listen to the ideas of others 
C) Promote honest dialogue and discussion 
D) Seek out differences of opinion 
A) Keep the group oriented towards its goal 
B) Listen to the ideas of others 
C) Promote honest dialogue and discussion 
D) Seek out differences of opinion

Question 15

John Dewey lists five steps in the problem solving process.List and briefly describe each step.

Accepted Answer

John Dewey's approach includes the follo

Question 16

A meeting that is off topic,has no agenda,or runs too long needs more structure

Accepted Answer

A) True 
 B)False

Question 17

After defining the problem Bart's problem solving team started brainstorming about possible solutions.Which step to effective problem solving did Brat's team skip?

Accepted Answer

A) Identify problem 
B) Analyze problem 
C) Test solutions 
D) Select solution 
A) Identify problem 
B) Analyze problem 
C) Test solutions 
D) Select solution

Question 18

A key step in the brainstorming process is to evaluate all ideas.

Accepted Answer

A) True 
 B)False

Question 19

The Delphi technique includes _.

Accepted Answer

A) silent brainstorming by individuals followed by sharing ideas with the group 
B) interviewing experts on the topic to gain their insights 
C) sharing ideas in writing or via email and not meeting face-to-face 
D) shouting out as many ideas as possible within a given time frame 
A) silent brainstorming by individuals followed by sharing ideas with the group 
B) interviewing experts on the topic to gain their insights 
C) sharing ideas in writing or via email and not meeting face-to-face 
D) shouting out as many ideas as possible within a given time frame

Question 20

Which of the following is true of consensus?

Accepted Answer

A) All group members can support a course of action. 
B) The decision is determined by majority vote. 
C) Team members are less satisfied with the decision. 
D) 100 percent of the group voted for the proposal. 
A) All group members can support a course of action. 
B) The decision is determined by majority vote. 
C) Team members are less satisfied with the decision. 
D) 100 percent of the group voted for the proposal.

You should hold a meeting when people may resist a decision or a proposed solution.

A team is struggling to make a very important decision.You are hired to help the group reach consensus.List and describe the strategies that you would use to help the group reach consensus.

Rick does not like his weekly staff meeting because they last for hours and nothing seems to ever get done.The whole staff discusses each topic and there are lengthy give-and -takes between each department member.Rick's staff meeting suffers from too much .

When should an agenda be distributed?

If a team examines the causes,effects,symptoms,history,and other information that will inform the team about how to best solve the problem,the group is conducting a _.

Ross wrote out a list of issues,questions,and topics to structure the meeting.This is an example of an agenda.

are a comprehensive set of rules that prescribe how to take action on specific issues that come before the group.

During their problem solving meeting,the group has finished analyzing the problem and is now in the brainstorming process.Marty offers up an idea and Annie,another group member,shouts,"That is a fantastic idea!" Based on this example,what should this group keep in mind when brainstorming?

A gatekeeper encourages less talkative members of a meeting to participate.

Another term for the nominal group technique is .

When facilitating a brainstorming session,it is important to never set a time limit.

Which of the following is NOT listed as an essential skill to facilitate meeting interaction?

According your textbook which of the following is NOT one of the common goals of a meeting?

While facilitating a meeting,Blakely is making it a point to clarify any misunderstandings and emphasize areas of agreement.According to your textbook,what strategy is Blakely using to reach group and team consensus?

John Dewey lists five steps in the problem solving process.List and briefly describe each step.

A meeting that is off topic,has no agenda,or runs too long needs more structure

After defining the problem Bart's problem solving team started brainstorming about possible solutions.Which step to effective problem solving did Brat's team skip?

A key step in the brainstorming process is to evaluate all ideas.

The Delphi technique includes _.

Which of the following is true of consensus?

Communicating and Leading at Work

Being Aware of Self and Others: Enhancing Communication and Leadership

Using Verbal and Nonverbal Messages

Listening and Responding

Adapting to Differences

Relating to Others at Work

Interviewing Principles and Skills

Interviewing Types

Collaborating in Teams

Developing Your Professional Presentations

Delivering Professional Presentations

Achieving Your Presentation Goals: Informing, Persuading and Relating

Writing for Business

Managing Time: Managing Information

Filters

Exam 10: Enhancing Team Meetings

You should hold a meeting when people may resist a decision or a proposed solution.

A team is struggling to make a very important decision.You are hired to help the group reach consensus.List and describe the strategies that you would use to help the group reach consensus.

Rick does not like his weekly staff meeting because they last for hours and nothing seems to ever get done.The whole staff discusses each topic and there are lengthy give-and -takes between each department member.Rick's staff meeting suffers from too much .

When should an agenda be distributed?

If a team examines the causes,effects,symptoms,history,and other information that will inform the team about how to best solve the problem,the group is conducting a _.

Ross wrote out a list of issues,questions,and topics to structure the meeting.This is an example of an agenda.

are a comprehensive set of rules that prescribe how to take action on specific issues that come before the group.

During their problem solving meeting,the group has finished analyzing the problem and is now in the brainstorming process.Marty offers up an idea and Annie,another group member,shouts,"That is a fantastic idea!" Based on this example,what should this group keep in mind when brainstorming?

A gatekeeper encourages less talkative members of a meeting to participate.

Another term for the nominal group technique is .

When facilitating a brainstorming session,it is important to never set a time limit.

Which of the following is NOT listed as an essential skill to facilitate meeting interaction?

According your textbook which of the following is NOT one of the common goals of a meeting?

While facilitating a meeting,Blakely is making it a point to clarify any misunderstandings and emphasize areas of agreement.According to your textbook,what strategy is Blakely using to reach group and team consensus?

John Dewey lists five steps in the problem solving process.List and briefly describe each step.

A meeting that is off topic,has no agenda,or runs too long needs more structure

After defining the problem Bart's problem solving team started brainstorming about possible solutions.Which step to effective problem solving did Brat's team skip?

A key step in the brainstorming process is to evaluate all ideas.

The Delphi technique includes _.

Which of the following is true of consensus?

Communicating and Leading at Work

Being Aware of Self and Others: Enhancing Communication and Leadership

Using Verbal and Nonverbal Messages

Listening and Responding

Adapting to Differences

Relating to Others at Work

Interviewing Principles and Skills

Interviewing Types

Collaborating in Teams

Developing Your Professional Presentations

Delivering Professional Presentations

Achieving Your Presentation Goals: Informing, Persuading and Relating

Writing for Business

Managing Time: Managing Information

Filters