Exam 2: Mastering Team Skills and Interpersonal Communication

Ruth is the editor of Bliss,a lifestyle magazine.Rachel has written a substandard article for the magazine and Ruth has to give feedback to help her improve the piece.Which of the following is the most effective way to offer feedback?

Essential Solutions has employees in branches across the United States.The company wants to create a common site for information about all the projects its employees tackle,the solutions they offer,and the outcomes of these solutions over time.Most of its employees are not well-versed with creating web content,but will be required to update the site frequently by themselves,adding their observations and experiences.Which of the following technologies is the best option for both Essential and its employees?

In selective listening,listeners ________.

Formal meetings often use ________,a time-tested method for planning and running effective meetings.

Which of the following is true for online meetings through telepresence technologies?

Describe the major types of nonverbal communication.Discuss how a speaker's nonverbal communication can affect listeners and what listeners' nonverbal communication may convey to a speaker.Describe possible ways in which a speaker can aid listening through the use of nonverbal methods of communication.

Which of the following is an example of an informational meeting?

The top management of an automobile company with branches across the country wants to replace in-person meetings for teams with virtual meetings,to minimize travel time and costs.Make an argument for the superiority of in-person meetings,describing the disadvantages of the virtual method.

Which of the following is true for feedback about writing efforts?

Constructive feedback delivers criticism with no effort to stimulate improvement.

________ refers to a website that allows anyone with access to add new material and edit existing material.

Which of the following is a violation of workplace etiquette?

The purpose of an agenda is to ________.

Andrew is the manager of the Human Resources department in his firm.He needs to create an employee manual for new employees in the firm.The manual should cover topics like organization goals,dress code,leave policy,organization rules,etc.He can choose to work on the manual alone,or form a team to do the work instead.Which method should Andrew pick,and how should he go about it? Explain your choice giving the advantages and disadvantages of each approach.

List and discuss the barriers to effective listening.

Which is the first step in the listening process?

Two rival candidates for the office of Student Body President at Bournville University must debate a given topic before the election.Describe the three types of active listening and state how each type of listening can help listeners choose a candidate to vote for.If you were the speaker,which type of listening do you think would help your campaign?

The productivity of meetings is independent of its timings.

During meetings,it's good practice to appoint a person to record the ________,a summary of the important information presented and the decisions made during the meeting.

Which of the following is true for ineffective teams but not for effective teams?