Question 1

Operant behavior is reflexive or unlearned behavior.

Accepted Answer

A) True 
 B)False

Question 2

In the Big Five Model of personality, conscientiousness refers to ________.

Accepted Answer

A)  the degree to which someone is calm, enthusiastic, and secure (positive) or tense, nervous, depressed, and insecure (negative) 
B)  the degree to which someone is sociable, talkative, assertive, and comfortable in relationships with others 
C)  the degree to which someone is reliable, responsible, dependable, persistent, and achievement oriented 
D)  the degree of influence the individual believes he or she has over certain factors 
A)  the degree to which someone is calm, enthusiastic, and secure (positive) or tense, nervous, depressed, and insecure (negative) 
B)  the degree to which someone is sociable, talkative, assertive, and comfortable in relationships with others 
C)  the degree to which someone is reliable, responsible, dependable, persistent, and achievement oriented 
D)  the degree of influence the individual believes he or she has over certain factors

Question 3

In a short essay, list and discuss three shortcuts frequently used in judging others.Discuss the impact these shortcuts have on the management of employees.

Accepted Answer

Perceiving and interpreting people's beh

Question 4

What is organizational behavior? How can the study of organizational behavior help managers?

Accepted Answer

Organizational behavior is a field of st

Question 5

In a short essay, list and discuss five personality traits that have proven to be powerful in explaining individual behavior in organizations.

Accepted Answer

a∙Locus of control.Some people believe t

Question 6

Cognitive dissonance is any incompatibility or inconsistency between attitudes or between behavior and attitudes.

Accepted Answer

A) True 
 B)False

Question 7

Bill, a manager at a consulting firm, has been keenly analyzing the performance of a new recruit who turns out to be extremely intelligent.He concludes that she will be a good manager in the future even though her interpersonal skills are not half as impressive.This conclusion on Bill's part seems to be the result of ________.

Accepted Answer

A)  stereotyping 
B)  selectivity 
C)  the halo effect 
D)  assumed similarity 
A)  stereotyping 
B)  selectivity 
C)  the halo effect 
D)  assumed similarity

Question 8

When people judge someone on the basis of the perception of a group they are a part of, they are using the shortcut called ________.

Accepted Answer

A)  stereotyping 
B)  self-serving bias 
C)  assumed similarity 
D)  the halo effect 
A)  stereotyping 
B)  self-serving bias 
C)  assumed similarity 
D)  the halo effect

Question 9

A test that Jake took at a career counseling session indicated that he preferred coordinated physical activity.He also turned out to be stable and conforming to expected standards.Which of the following occupations is likely to be a good match for Jake?

Accepted Answer

A)  counselor 
B)  farmer 
C)  biologist 
D)  economist 
A)  counselor 
B)  farmer 
C)  biologist 
D)  economist

Question 10

James is a very hardworking person and has just been promoted to the managerial ranks.His managerial style is to be flexible and understanding and not boss over his employees too much.He believes that people who are hardworking will always make sure that the work gets done on time.Even when he is out of office, he supposes that his subordinates are working diligently because he works diligently most of the time.James's perceptions of his employees are based on ________.

Accepted Answer

A)  stereotyping 
B)  selectivity 
C)  halo effect 
D)  assumed similarity 
A)  stereotyping 
B)  selectivity 
C)  halo effect 
D)  assumed similarity

Question 11

People with high self-esteem ________.

Accepted Answer

A)  are more prone to conform to the beliefs of those they respect 
B)  are more likely to seek approval from others 
C)  are more likely to take unpopular stands 
D)  are more susceptible to external influence 
A)  are more prone to conform to the beliefs of those they respect 
B)  are more likely to seek approval from others 
C)  are more likely to take unpopular stands 
D)  are more susceptible to external influence

Question 12

Which of the following is true for satisfied employees with high organizational commitment?

Accepted Answer

A)  lower rates of turnover and absenteeism 
B)  higher rates of voluntary turnover 
C)  higher rates of cognitive dissonance 
D)  significantly higher pay levels 
A)  lower rates of turnover and absenteeism 
B)  higher rates of voluntary turnover 
C)  higher rates of cognitive dissonance 
D)  significantly higher pay levels

Question 13

Emotional intelligence has been shown to be ________.

Accepted Answer

A)  negatively related to job performance at all levels 
B)  negatively related to job performance in middle management only 
C)  positively related to job performance only in government agencies 
D)  positively related to job performance at all levels 
A)  negatively related to job performance at all levels 
B)  negatively related to job performance in middle management only 
C)  positively related to job performance only in government agencies 
D)  positively related to job performance at all levels

Question 14

Doug himself is purposeful and an excellent planner.One thing that his team admires him for is his ability to sift through a whole lot of information to extract precisely what is needed for a job at hand.He is also a quick decision maker.Which of the following personality types does Doug fit into?

Accepted Answer

A)  sensing 
B)  perceptive 
C)  extraverted 
D)  judging 
A)  sensing 
B)  perceptive 
C)  extraverted 
D)  judging

Question 15

Define learning and explain the two learning theories that are relevant to understanding how and why individual behavior occurs.

Accepted Answer

Learning is any relatively permanent cha

Question 16

Although Mary tries to meet the target sales for all products, she is torn between her beliefs and the actions she must take.This inconsistency or incompatibility is known as ________.

Accepted Answer

A)  negative feedback 
B)  difficult objectives 
C)  cognitive dissonance 
D)  management by objectives 
A)  negative feedback 
B)  difficult objectives 
C)  cognitive dissonance 
D)  management by objectives

Question 17

Which of the following is true according to the MBTI®?

Accepted Answer

A)  Introverted types are practical and prefer routine and order. 
B)  Feeling types use reason and logic to handle problems. 
C)  Perceiving types are rigid and structured. 
D)  Judging types want control and prefer their world to be ordered. 
A)  Introverted types are practical and prefer routine and order. 
B)  Feeling types use reason and logic to handle problems. 
C)  Perceiving types are rigid and structured. 
D)  Judging types want control and prefer their world to be ordered.

Question 18

By using ________, we form a general impression about a person based on only a single characteristic, such as intelligence or appearance.

Accepted Answer

A)  stereotyping 
B)  selectivity 
C)  the halo effect 
D)  assumed similarity 
A)  stereotyping 
B)  selectivity 
C)  the halo effect 
D)  assumed similarity

Question 19

The three components that make up an attitude are ________ components.

Accepted Answer

A)  cognitive, affective, and behavioral 
B)  active, behavioral, and adjustable 
C)  emotional, creative, and environmental 
D)  intentional, reactive, and adjustable 
A)  cognitive, affective, and behavioral 
B)  active, behavioral, and adjustable 
C)  emotional, creative, and environmental 
D)  intentional, reactive, and adjustable

Question 20

As a manager, if you prefer to have a harmonious work environment and dislike reprimanding your subordinates, you would probably score high on the ________ aspect of the MBTI®.

Accepted Answer

A)  perception 
B)  thinking 
C)  intuition 
D)  feeling 
A)  perception 
B)  thinking 
C)  intuition 
D)  feeling

Operant behavior is reflexive or unlearned behavior.

In the Big Five Model of personality, conscientiousness refers to ________.

In a short essay, list and discuss three shortcuts frequently used in judging others.Discuss the impact these shortcuts have on the management of employees.

What is organizational behavior? How can the study of organizational behavior help managers?

In a short essay, list and discuss five personality traits that have proven to be powerful in explaining individual behavior in organizations.

Cognitive dissonance is any incompatibility or inconsistency between attitudes or between behavior and attitudes.

When people judge someone on the basis of the perception of a group they are a part of, they are using the shortcut called ________.

A test that Jake took at a career counseling session indicated that he preferred coordinated physical activity.He also turned out to be stable and conforming to expected standards.Which of the following occupations is likely to be a good match for Jake?

People with high self-esteem ________.

Which of the following is true for satisfied employees with high organizational commitment?

Emotional intelligence has been shown to be ________.

Doug himself is purposeful and an excellent planner.One thing that his team admires him for is his ability to sift through a whole lot of information to extract precisely what is needed for a job at hand.He is also a quick decision maker.Which of the following personality types does Doug fit into?

Define learning and explain the two learning theories that are relevant to understanding how and why individual behavior occurs.

Although Mary tries to meet the target sales for all products, she is torn between her beliefs and the actions she must take.This inconsistency or incompatibility is known as ________.

Which of the following is true according to the MBTI®?

By using ________, we form a general impression about a person based on only a single characteristic, such as intelligence or appearance.

The three components that make up an attitude are ________ components.

As a manager, if you prefer to have a harmonious work environment and dislike reprimanding your subordinates, you would probably score high on the ________ aspect of the MBTI®.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 15: Understanding Individual Behavior

Operant behavior is reflexive or unlearned behavior.

In the Big Five Model of personality, conscientiousness refers to ________.

In a short essay, list and discuss three shortcuts frequently used in judging others.Discuss the impact these shortcuts have on the management of employees.

What is organizational behavior? How can the study of organizational behavior help managers?

In a short essay, list and discuss five personality traits that have proven to be powerful in explaining individual behavior in organizations.

Cognitive dissonance is any incompatibility or inconsistency between attitudes or between behavior and attitudes.

When people judge someone on the basis of the perception of a group they are a part of, they are using the shortcut called ________.

A test that Jake took at a career counseling session indicated that he preferred coordinated physical activity.He also turned out to be stable and conforming to expected standards.Which of the following occupations is likely to be a good match for Jake?

People with high self-esteem ________.

Which of the following is true for satisfied employees with high organizational commitment?

Emotional intelligence has been shown to be ________.

Doug himself is purposeful and an excellent planner.One thing that his team admires him for is his ability to sift through a whole lot of information to extract precisely what is needed for a job at hand.He is also a quick decision maker.Which of the following personality types does Doug fit into?

Define learning and explain the two learning theories that are relevant to understanding how and why individual behavior occurs.

Although Mary tries to meet the target sales for all products, she is torn between her beliefs and the actions she must take.This inconsistency or incompatibility is known as ________.

Which of the following is true according to the MBTI®?

By using ________, we form a general impression about a person based on only a single characteristic, such as intelligence or appearance.

The three components that make up an attitude are ________ components.

As a manager, if you prefer to have a harmonious work environment and dislike reprimanding your subordinates, you would probably score high on the ________ aspect of the MBTI®.

Management and Organizations

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Managers and Communication

Motivating Employees

Managers As Leaders

Filters