Question 1

Spiritual organizations tend to be intolerant of employees who commit mistakes.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following would make Mary realize that the company has a strong culture?

Accepted Answer

A)  values are limited to the top management 
B)  culture sends contradictory messages about what is important 
C)  most employees are aware of company history 
D)  shared values and behaviors are not connected 
A)  values are limited to the top management 
B)  culture sends contradictory messages about what is important 
C)  most employees are aware of company history 
D)  shared values and behaviors are not connected

Question 3

Discuss how culture constrains managers.Include specific examples to support your answer.

Accepted Answer

Because an organization's culture constr

Question 4

Which of the following dimensions of organizational culture refers to the degree to which organizational decisions and actions emphasize maintaining the status quo?

Accepted Answer

A)  stability 
B)  attention to detail 
C)  innovation and risk taking 
D)  people orientation 
A)  stability 
B)  attention to detail 
C)  innovation and risk taking 
D)  people orientation

Question 5

________ is a process that helps new employees learn the organization's way of doing things.

Accepted Answer

A)  Externalization 
B)  Socialization 
C)  Deculturation 
D)  Transculturation 
A)  Externalization 
B)  Socialization 
C)  Deculturation 
D)  Transculturation

Question 6

A dynamic environment is characterized by the absence of new competitors, few technological breakthroughs by current competitors, and little activity by pressure groups to influence the organization.

Accepted Answer

A) True 
 B)False

Question 7

The symbolic view of management is based upon the belief that managers symbolize ________.

Accepted Answer

A)  control and influence in developing plans and making decisions 
B)  every aspect of an organization's performance, from the top level to the operational level 
C)  the fluctuating fortunes of the organization as they alternate between profits and losses 
D)  the take-charge executive who overcomes any obstacle to see that the organization achieves its goals 
A)  control and influence in developing plans and making decisions 
B)  every aspect of an organization's performance, from the top level to the operational level 
C)  the fluctuating fortunes of the organization as they alternate between profits and losses 
D)  the take-charge executive who overcomes any obstacle to see that the organization achieves its goals

Question 8

The ________ component of an organization's external environment is concerned with trends in population characteristics such as age, race, gender, education level, geographic location, income, and family composition.

Accepted Answer

A)  economic 
B)  political 
C)  demographic 
D)  sociocultural 
A)  economic 
B)  political 
C)  demographic 
D)  sociocultural

Question 9

An organization's competitors and employees are considered to be stakeholders who are affected by the organization's decisions and actions.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is a criticism of spiritual organizational cultures?

Accepted Answer

A)  inhibition of employees' expressions and emotions 
B)  incompatibility between profits and spirituality 
C)  lack of openness with stakeholders such as customers and suppliers 
D)  absence of employee empowerment 
A)  inhibition of employees' expressions and emotions 
B)  incompatibility between profits and spirituality 
C)  lack of openness with stakeholders such as customers and suppliers 
D)  absence of employee empowerment

Question 11

Managers of high-performing companies tend to consider the interests of the most profitable stakeholder groups as they make decisions.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is a disadvantage of having a strong organizational culture?

Accepted Answer

A)  high employee turnover 
B)  decreased organizational performance 
C)  low loyalty towards the organization 
D)  inability to respond to changing conditions 
A)  high employee turnover 
B)  decreased organizational performance 
C)  low loyalty towards the organization 
D)  inability to respond to changing conditions

Question 13

In order to develop an innovative organizational culture, managers must minimize ambiguity and uncertainty and discourage risk-taking.

Accepted Answer

A) True 
 B)False

Question 14

Environmental uncertainty looks at the number of components in an organization's environment and the extent of the knowledge that the organization has about those components.

Accepted Answer

A) True 
 B)False

Question 15

Elmo Research & Development has been going through a rough patch lately.Turnover has been high and employee morale is at an all-time low.Though employees and competitors hold management responsible for the decline, the CEO does not let the managers go or change the management style.Which of the following could explain this attitude?

Accepted Answer

A)  The CEO holds the omnipotent view of management, which believes that external factors have a significant effect on performance outcomes. 
B)  As the organization has an autocratic management style, the employees are responsible for organizational policies. 
C)  The organization has a participative management style and decisions are guided by consensus. 
D)  The CEO holds the view that managers have only limited role in organization success or failure. 
A)  The CEO holds the omnipotent view of management, which believes that external factors have a significant effect on performance outcomes. 
B)  As the organization has an autocratic management style, the employees are responsible for organizational policies. 
C)  The organization has a participative management style and decisions are guided by consensus. 
D)  The CEO holds the view that managers have only limited role in organization success or failure.

Question 16

Grayson's has been in the publishing business for fifty years.In the past two years, the company has noticed that book sales have been tapering off, as more and more readers prefer formats they can read on e-readers or smartphones.Grayson's needs to analyze the changes in the environment so that it can change its business strategies and meet the needs of the new market.It commissions a market research firm to collect information about the recent changes in reading habits.Which of the following questions is the most irrelevant for this purpose?

Accepted Answer

A)  How many books does an individual customer buy in a month? 
B)  What types of books do customers buy in traditional form? 
C)  Which format is more reader-friendly, e-books or traditional books? 
D)  How much do readers spend on e-books in a month? 
A)  How many books does an individual customer buy in a month? 
B)  What types of books do customers buy in traditional form? 
C)  Which format is more reader-friendly, e-books or traditional books? 
D)  How much do readers spend on e-books in a month?

Question 17

If the components of an organization's environment change frequently, the organization is operating in a ________ environment.

Accepted Answer

A)  stable 
B)  secure 
C)  dynamic 
D)  constant 
A)  stable 
B)  secure 
C)  dynamic 
D)  constant

Question 18

Which of the following factors is a sociocultural component of an organization's external environment?

Accepted Answer

A)  education level 
B)  political stability 
C)  behavior patterns 
D)  family composition 
A)  education level 
B)  political stability 
C)  behavior patterns 
D)  family composition

Question 19

A dynamic and simple environment is characterized by the greatest level of environmental uncertainty.

Accepted Answer

A) True 
 B)False

Question 20

________ is/are called the iGeneration, because they've grown up with technology that customizes everything to the individual.

Accepted Answer

A)  Post-Millenials 
B)  The Silent Generation 
C)  Baby Boomers 
D)  Gen Y-ers 
A)  Post-Millenials 
B)  The Silent Generation 
C)  Baby Boomers 
D)  Gen Y-ers

Spiritual organizations tend to be intolerant of employees who commit mistakes.

Which of the following would make Mary realize that the company has a strong culture?

Discuss how culture constrains managers.Include specific examples to support your answer.

Which of the following dimensions of organizational culture refers to the degree to which organizational decisions and actions emphasize maintaining the status quo?

________ is a process that helps new employees learn the organization's way of doing things.

A dynamic environment is characterized by the absence of new competitors, few technological breakthroughs by current competitors, and little activity by pressure groups to influence the organization.

The symbolic view of management is based upon the belief that managers symbolize ________.

The ________ component of an organization's external environment is concerned with trends in population characteristics such as age, race, gender, education level, geographic location, income, and family composition.

An organization's competitors and employees are considered to be stakeholders who are affected by the organization's decisions and actions.

Which of the following is a criticism of spiritual organizational cultures?

Managers of high-performing companies tend to consider the interests of the most profitable stakeholder groups as they make decisions.

Which of the following is a disadvantage of having a strong organizational culture?

In order to develop an innovative organizational culture, managers must minimize ambiguity and uncertainty and discourage risk-taking.

Environmental uncertainty looks at the number of components in an organization's environment and the extent of the knowledge that the organization has about those components.

If the components of an organization's environment change frequently, the organization is operating in a ________ environment.

Which of the following factors is a sociocultural component of an organization's external environment?

A dynamic and simple environment is characterized by the greatest level of environmental uncertainty.

________ is/are called the iGeneration, because they've grown up with technology that customizes everything to the individual.

Management and Organizations

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 2: Understanding Management: Constraints and Challenges

Spiritual organizations tend to be intolerant of employees who commit mistakes.

Which of the following would make Mary realize that the company has a strong culture?

Discuss how culture constrains managers.Include specific examples to support your answer.

Which of the following dimensions of organizational culture refers to the degree to which organizational decisions and actions emphasize maintaining the status quo?

________ is a process that helps new employees learn the organization's way of doing things.

A dynamic environment is characterized by the absence of new competitors, few technological breakthroughs by current competitors, and little activity by pressure groups to influence the organization.

The symbolic view of management is based upon the belief that managers symbolize ________.

The ________ component of an organization's external environment is concerned with trends in population characteristics such as age, race, gender, education level, geographic location, income, and family composition.

An organization's competitors and employees are considered to be stakeholders who are affected by the organization's decisions and actions.

Which of the following is a criticism of spiritual organizational cultures?

Managers of high-performing companies tend to consider the interests of the most profitable stakeholder groups as they make decisions.

Which of the following is a disadvantage of having a strong organizational culture?

In order to develop an innovative organizational culture, managers must minimize ambiguity and uncertainty and discourage risk-taking.

Environmental uncertainty looks at the number of components in an organization's environment and the extent of the knowledge that the organization has about those components.

If the components of an organization's environment change frequently, the organization is operating in a ________ environment.

Which of the following factors is a sociocultural component of an organization's external environment?

A dynamic and simple environment is characterized by the greatest level of environmental uncertainty.

________ is/are called the iGeneration, because they've grown up with technology that customizes everything to the individual.

Management and Organizations

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters