Exam 5: Business-Level Strategy

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 Supply-side economies of scale arise

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 In a focus strategy, a firm seeks to be unique in its industry along a dimension or a group of dimensions that are valued by consumers.

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 Briefly describe the 5-Forces Model.

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 Which of the following belongs to the support activities of a firm's value chain?

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 For which of the following companies is human resources the primary resource?

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 Managers must view the firm's value chain in the context of a larger value system that includes the value chains of suppliers and distribution channels.

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 Which of the following belongs to the primary activities of a firm's value chain?

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 Inside CHS Company, there is a culture of frugality, discipline, and efficiency. The firm pays its employees a competitive wage, but there are no perks. CHS Company is likely using a

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 A substitute could be a competitor's product or some other product that satisfies the same consumer need.

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 Which of the following is the best example of a barrier to entry created by a firm's incumbency advantages?

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 Which of the following statements is a drawback of Porter's 5-Forces Model?

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 Rivalry among existing competitors is higher when

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 John signed a two-year contract with Z-Gadget to get a subsidized price on his new iPhone. He had Z-Gadget's service for only six months when he became dissatisfied and wanted to cancel the contract. However, he did not do so because of high cancellation fees as well as new activation fees with another service. Which of the following characteristics of a powerful supplier group does Z-Gadget have with respect to its contract with John?

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 The idea that a firm is a collection of resources is often referred to as the resource-based view of the firm.

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 The most recognizable resources that a firm uses to manufacture its products, such as the firm's plant and equipment, are categorized as _____ resources.

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 Describe the three strategies of competitive advantage.

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 Toyota's unique philosophy, processes, and organizational culture

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 XYZ Company is a low-cost provider. XYZ is most susceptible to

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 _____ analysis separates a firm into its various activities to better understand total costs in the system and potential sources of firm differentiation.

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 CB Company lowered its price temporarily, then tried to differentiate its product, then tried to appeal to a niche group. CB company is

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