Exam 2: Defining the Marketing Research Problem and Developing an Approach

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With the use of social media such as blogs,Facebook,or Twitter,researchers can update consumers on the research that has been ongoing and the actions that have been taken.

(True/False)
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The researcher is ethically bound to define the problem so as to further the best interest of the research firm,rather than the interest of the client.

(True/False)
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Which of the following is a characteristic of a management decision problem?

(Multiple Choice)
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According to the problem definition and approach development process as given in the text,the tasks involved in problem definition consist of all of the following EXCEPT ________.

(Multiple Choice)
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A marketing research problem asks what information is needed and how it should be obtained.

(True/False)
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Secondary data are data of secondary importance.

(True/False)
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Determining the impact on sales and profits of various levels of price changes is an issue that would be addressed in a management decision problem.

(True/False)
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The marketing research problem asks the question,________.

(Multiple Choice)
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Qualitative research is based on large samples and involves statistical analysis.

(True/False)
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Problem audit is a comprehensive examination of a marketing problem to understand its origin and nature.

(True/False)
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Marketing and technological skills are considered elements of the environmental context.

(True/False)
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Focusing on the underlying causes of a problem is a characteristic of a management decision problem.

(True/False)
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The alternative courses of action available to the DM is one of the issues discussed with the decision maker during the problem audit.

(True/False)
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According to the text,________ are an economical and quick source of background information.

(Multiple Choice)
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General economic conditions are considered elements of the legal environment.

(True/False)
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________ are data collected for some purpose other than the problem at hand.

(Multiple Choice)
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Which of the following is NOT a characteristic of a marketing research problem?

(Multiple Choice)
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Data originated by the researcher specifically to address the research problem are called ________.

(Multiple Choice)
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Michael Dell of Dell Computers wants his company to take market share from Hewlett-Packard and Apple in the category of printers.As his marketing research director,which of the following would NOT be part of the tasks involved in formulating the marketing research problem to support Dell's strategic initiative in selling printers?

(Multiple Choice)
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The researcher can determine what information should be obtained by focusing on ________.

(Multiple Choice)
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