Exam 1: The Training and Development Process

What is the term for the process of establishing performance expectations,designing interventions and programs to improve performance,and monitoring the success of interventions and programs?

Which of the following is NOT an external factor that will affect training and development?

An organization's learning and training strategy will directly influence its training and development programs.

In what year did the government of Quebec introduce and pass the Act to Foster Development of Manpower Training?

Differentiate between the terms training and development.

What pattern best describes training and development expenditures in Canada from 2003 to 2010?

What was one of the key findings of a 2008 report regarding training legislation in Quebec?

When applying the ISD model of training and development,the process often begins with the identification of a concern.

TD Bank's Robbery Prevention and Awareness initiative is an example of a training program.

Chapter 1 of the textbook introduces the reader to the ISD model.Furthermore,it identifies seven suggested sequences of activities.All of these activities are likely to have some element of cost associated with their execution.Which of those seven activities do you suggest would be the most difficult to justify to management? (Make the assumption you need budget approval.)

Describe the factors that influence high performance work systems (HPWS).

A significant amount of research links higher investments in training with positive organizational outcomes.What is one of those outcomes?

Strategic training and development (ST&D)is often described as the alignment between T&D and short-term corporate goals.

Which internal factor does a company wish to influence when delivering a downsizing training program?

Which of the following is a key environmental factor that may influence human resources training and development?

Human resource development is part of a larger system known as training and development.

Using the TD example described in the chapter,identify and describe how TD Canada Trust used the ISD model in its Robbery Prevention and Awareness program.

Performance management is the acquisition of knowledge,skills,and abilities to improve performance in one's current job.

What measurable outcomes do high-performance work systems tend to provide to employers?

Which of the following is impacted by high-performance work systems?