Exam 2: Organizational Learning

What must an organization do to become truly competitive and effective with its organizational learning initiatives?

Organizational learning refers to the process of creating,sharing,storing,and applying knowledge in organizations.

Which of the following is characterized as human capital?

According to the Conference Board of Canada,senior management needs to be explicit in defining the type of knowledge that is important to their organizations.

Learning organizations improve their effectiveness and attain their goals by acquiring,sharing,creating,and storing knowledge and information.They are constantly in a state of learning.

A senior manager in an organization asks you to describe the most important way for an organization to acquire or create new knowledge.How would you respond?

Which concept is defined as deeply ingrained assumptions,generalizations,or images that influence how we understand the world and how we take action?

Tacit knowledge could be described as policies and procedures often found in a company's intranet site and procedures manuals.

VanCity's employees have a wide array of programs available in supporting their development.In fact,VanCity will reimburse up to 100 percent of expenses should an employee decide to take a course that is not related to his/her current role.

Knowledge was traditionally disseminated by oral traditions.What are two of the current techniques used for disseminating knowledge?

Briefly define "explicit knowledge" and "tacit knowledge," and provide an example for each.

Your textbook contains the quote,"Individual learning does not guarantee organizational learning.But without it,no organizational learning occurs." Which author said this about organizational learning?

According to the textbook,what are the two most-used methods for informal learning?

Which of the following is a factor used to differentiate formal and informal learning?

Informal learning could be characterized as a standardized cross-training program.

Which of the following best describes the relationship between formal and informal learning?

What is a potential indicator that knowledge is being shared in an organization?

Identify and briefly describe the four dimensions the Conference Board of Canada has identified as critical in creating and sustaining a learning organization.

Human capital includes elements of cognitive intelligence and emotional intelligence.

Intellectual capital is knowledge that may or may not have value to a company.