Question 1

What estimated percentage of what employees know about their jobs is acquired via a formal process?

Accepted Answer

A)  30 percent 
B)  50 percent 
C)  66 percent 
D)  70 percent 
A)  30 percent 
B)  50 percent 
C)  66 percent 
D)  70 percent

Question 2

What two benefits can be realized from communities of practice?

Accepted Answer

A)  promoting best practices, and adapting skills 
B)  driving strategy, and initiating restructuring 
C)  solving problems, and aiding in recruitment 
D)  generating new business, and improving quality 
A)  promoting best practices, and adapting skills 
B)  driving strategy, and initiating restructuring 
C)  solving problems, and aiding in recruitment 
D)  generating new business, and improving quality

Question 3

Describe four ways in which organizations can encourage informal learning.Briefly discuss the role that informal learning plays in organizational learning.

Accepted Answer

See The Trainer's Notebook 2.1 on page 4

Question 4

Recent advancements in technology are playing a significant role in supporting knowledge sharing within and between companies.

Accepted Answer

A) True 
 B)False

Question 5

Identify and describe barriers that may exist in an organization that impede knowledge sharing between employees.How would a manager begin to remove some of the barriers you have identified?

Accepted Answer

(1)Potential structure and organization

Question 6

An example of structural capital would be a company's policy manual.

Accepted Answer

A) True 
 B)False

Question 7

What statement best describes the insights offered by a multilevel systems model of organizational learning?

Accepted Answer

A)  group learning is the most critical variable given its central role 
B)  group learning is a necessary and sufficient condition for the organization to learn 
C)  if individuals learn, then the organization must also learn 
D)  organizational learning can take place only if the group and individuals learn 
A)  group learning is the most critical variable given its central role 
B)  group learning is a necessary and sufficient condition for the organization to learn 
C)  if individuals learn, then the organization must also learn 
D)  organizational learning can take place only if the group and individuals learn

Question 8

Which of the following disciplines incorporates the other four by looking at the organization holistically?

Accepted Answer

A)  personal mastery 
B)  systems thinking 
C)  mental models 
D)  building a shared mission 
A)  personal mastery 
B)  systems thinking 
C)  mental models 
D)  building a shared mission

Question 9

Organizational learning can be represented with a multilevel systems model that has four levels of learning including societal,organizational,group,and individual.

Accepted Answer

A) True 
 B)False

Question 10

If individuals in an organization learn,then the organization becomes a learning organization.

Accepted Answer

A) True 
 B)False

Question 11

What specific factor has made knowledge repositories more widespread and accessible?

Accepted Answer

A)  available technology 
B)  a more technologically savvy workforce 
C)  management's commitment to knowledge repositories 
D)  decreasing cost of managing these repositories 
A)  available technology 
B)  a more technologically savvy workforce 
C)  management's commitment to knowledge repositories 
D)  decreasing cost of managing these repositories

Question 12

Which of the following is typically considered a level of analysis for organizational learning?

Accepted Answer

A)  society 
B)  task 
C)  divisional 
D)  individual 
A)  society 
B)  task 
C)  divisional 
D)  individual

Question 13

Communities of practice are typically formed in an informal manner.For that reason,management plays no role in supporting and nourishing such communities of practice.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following factors are important at the group level?

Accepted Answer

A)  vision and leadership 
B)  group structure and reporting relationships 
C)  level of complexity and task interdependence 
D)  a reward system must be in place to reward individuals for learning and applying newly found skills/knowledge 
A)  vision and leadership 
B)  group structure and reporting relationships 
C)  level of complexity and task interdependence 
D)  a reward system must be in place to reward individuals for learning and applying newly found skills/knowledge

Question 15

Human capital includes the knowledge,skills,and abilities of employees.

Accepted Answer

A) True 
 B)False

Question 16

At D&D Automation,what is the most important input for maintaining the company's learning culture?

Accepted Answer

A)  manufacturing and technology-state of the art systems and processes 
B)  training and development-both internal and external 
C)  community involvement-supports robotics skills competitions at local high schools and co-op programs 
D)  employee empowerment-measured via annual employee engagement surveys 
A)  manufacturing and technology-state of the art systems and processes 
B)  training and development-both internal and external 
C)  community involvement-supports robotics skills competitions at local high schools and co-op programs 
D)  employee empowerment-measured via annual employee engagement surveys

What estimated percentage of what employees know about their jobs is acquired via a formal process?

What two benefits can be realized from communities of practice?

Describe four ways in which organizations can encourage informal learning.Briefly discuss the role that informal learning plays in organizational learning.

Recent advancements in technology are playing a significant role in supporting knowledge sharing within and between companies.

Identify and describe barriers that may exist in an organization that impede knowledge sharing between employees.How would a manager begin to remove some of the barriers you have identified?

An example of structural capital would be a company's policy manual.

What statement best describes the insights offered by a multilevel systems model of organizational learning?

Which of the following disciplines incorporates the other four by looking at the organization holistically?

Organizational learning can be represented with a multilevel systems model that has four levels of learning including societal,organizational,group,and individual.

If individuals in an organization learn,then the organization becomes a learning organization.

What specific factor has made knowledge repositories more widespread and accessible?

Which of the following is typically considered a level of analysis for organizational learning?

Communities of practice are typically formed in an informal manner.For that reason,management plays no role in supporting and nourishing such communities of practice.

Which of the following factors are important at the group level?

Human capital includes the knowledge,skills,and abilities of employees.

At D&D Automation,what is the most important input for maintaining the company's learning culture?

The Training and Development Process

Learning and Motivation

The Needs Analysis Process

Training Design

Off-The-Job Training Methods

On-The-Job Training Methods

Technology-Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

The Costs and Benefits of Training Programs

Training Programs

Management Development

The Evolution and Future of Training and Development

Filters

Exam 2: Organizational Learning

What estimated percentage of what employees know about their jobs is acquired via a formal process?

What two benefits can be realized from communities of practice?

Describe four ways in which organizations can encourage informal learning.Briefly discuss the role that informal learning plays in organizational learning.

Recent advancements in technology are playing a significant role in supporting knowledge sharing within and between companies.

Identify and describe barriers that may exist in an organization that impede knowledge sharing between employees.How would a manager begin to remove some of the barriers you have identified?

An example of structural capital would be a company's policy manual.

What statement best describes the insights offered by a multilevel systems model of organizational learning?

Which of the following disciplines incorporates the other four by looking at the organization holistically?

Organizational learning can be represented with a multilevel systems model that has four levels of learning including societal,organizational,group,and individual.

If individuals in an organization learn,then the organization becomes a learning organization.

What specific factor has made knowledge repositories more widespread and accessible?

Which of the following is typically considered a level of analysis for organizational learning?

Communities of practice are typically formed in an informal manner.For that reason,management plays no role in supporting and nourishing such communities of practice.

Which of the following factors are important at the group level?

Human capital includes the knowledge,skills,and abilities of employees.

At D&D Automation,what is the most important input for maintaining the company's learning culture?

The Training and Development Process

Learning and Motivation

The Needs Analysis Process

Training Design

Off-The-Job Training Methods

On-The-Job Training Methods

Technology-Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

The Costs and Benefits of Training Programs

Training Programs

Management Development

The Evolution and Future of Training and Development

Filters