Question 1

Explain the role coaching plays in management development and describe the five conditions in the "management pipeline" that is the focus of the coaching effort.

Accepted Answer

Coaching helps managers develop the skil

Question 2

Management skills can be learned through training and on-the-job experiences.

Accepted Answer

A) True 
 B)False

Question 3

What does the acronym COPL represent?

Accepted Answer

A)  cognitive, organization, procedures, learning 
B)  conditioning, organizing, producing, leading 
C)  cognitive, organization, productivity, learning 
D)  controlling, organizing, planning, leading 
A)  cognitive, organization, procedures, learning 
B)  conditioning, organizing, producing, leading 
C)  cognitive, organization, productivity, learning 
D)  controlling, organizing, planning, leading

Question 4

What is the concept that refers to highly experiential programs designed to help managers develop greater levels of life experience by participating in physically and psychologically demanding tasks and activities?

Accepted Answer

A)  management education 
B)  active learning 
C)  wilderness training 
D)  specialized workshops 
A)  management education 
B)  active learning 
C)  wilderness training 
D)  specialized workshops

Question 5

According to Stanford Graduate School of Business,which of the following is the single most frequent topic in its briefing videos?

Accepted Answer

A)  dealing with people 
B)  verbal communication 
C)  self-awareness 
D)  problem solving 
A)  dealing with people 
B)  verbal communication 
C)  self-awareness 
D)  problem solving

Question 6

As managers undertake the functions of management they play one or more of the interpersonal,decisional,and informational roles,drawing on skills associated with each of these three roles.

Accepted Answer

A) True 
 B)False

Question 7

The textbook identifies five strategies that will help managers deal with conflict,recognizing that not one strategy will work in all circumstances.The five strategies are avoidance,accommodating,forcing,compromising,and collaborating.

Accepted Answer

A) True 
 B)False

Question 8

Explain the differences between management education and management training programs.

Accepted Answer

Management education programs focus on t

Question 9

The role of a manager may be compared with that of a conductor of an orchestra.

Accepted Answer

A) True 
 B)False

Question 10

Extensive research has been conducted in determining the effectiveness of wilderness training programs.Support for the effectiveness of this type of management development approach is overwhelmingly positive.

Accepted Answer

A) True 
 B)False

Question 11

Mary and John,two workers at ABC Inc,have a profound dislike for each other.In weekly sales meetings,it is not uncommon to find Mary and John calling each other names for no apparent reason.What type of conflict best describes the situation between Mary and John?

Accepted Answer

A)  intrapersonal 
B)  accommodating 
C)  issue-based 
D)  interpersonal 
A)  intrapersonal 
B)  accommodating 
C)  issue-based 
D)  interpersonal

Question 12

John has experience managing marketing functions in a particular company.As part of his management development,he is asked to take on roles with similar levels of responsibility in other functional areas of the company.What management development approach is John's company using?

Accepted Answer

A)  job rotation 
B)  job enlargement 
C)  job enrichment 
D)  job broadening 
A)  job rotation 
B)  job enlargement 
C)  job enrichment 
D)  job broadening

Question 13

What are two well-known work-related stressors?

Accepted Answer

A)  role conflict and role ambiguity 
B)  uncertainty and risk 
C)  financial and work overload 
D)  contingent work and lack of benefits 
A)  role conflict and role ambiguity 
B)  uncertainty and risk 
C)  financial and work overload 
D)  contingent work and lack of benefits

Question 14

Dealing successfully with stress involves several steps.The first and most critical step is being able to recognize it.

Accepted Answer

A) True 
 B)False

Question 15

According to the textbook,which conflict resolution outcome is described as best,but not always possible?

Accepted Answer

A)  accommodating 
B)  collaboration 
C)  compromise 
D)  avoidance 
A)  accommodating 
B)  collaboration 
C)  compromise 
D)  avoidance

Question 16

Emotional intelligence,unlike IQ,is believed to be controllable and learnable.

Accepted Answer

A) True 
 B)False

Question 17

According to Cameron and Tschirhart,which of the following is associated with skills and competencies embedded in cluster number three?

Accepted Answer

A)  competitiveness and control 
B)  order and rationality 
C)  individual entrepreneurship and innovativeness 
D)  human relations skills 
A)  competitiveness and control 
B)  order and rationality 
C)  individual entrepreneurship and innovativeness 
D)  human relations skills

Question 18

Within the context of interpersonal roles,managers play three key functions: they motivate others,act as liaison,and play a representational function.

Accepted Answer

A) True 
 B)False

Question 19

A recent university graduate landed a dream job as a sales representative for a major winery.She describes her first day as follows: "I have no idea what to do,whom to report to,or how I should go about doing my job." What type of work-related stressor is she describing?

Accepted Answer

A)  role contingent stressor 
B)  role reporting stressor 
C)  role ambiguity stressor 
D)  role conflict stressor 
A)  role contingent stressor 
B)  role reporting stressor 
C)  role ambiguity stressor 
D)  role conflict stressor

Question 20

Managers typically adopt three different decisional roles including entrepreneur,negotiator,and trouble-shooter.

Accepted Answer

A) True 
 B)False

Explain the role coaching plays in management development and describe the five conditions in the "management pipeline" that is the focus of the coaching effort.

Management skills can be learned through training and on-the-job experiences.

What does the acronym COPL represent?

What is the concept that refers to highly experiential programs designed to help managers develop greater levels of life experience by participating in physically and psychologically demanding tasks and activities?

According to Stanford Graduate School of Business,which of the following is the single most frequent topic in its briefing videos?

As managers undertake the functions of management they play one or more of the interpersonal,decisional,and informational roles,drawing on skills associated with each of these three roles.

The textbook identifies five strategies that will help managers deal with conflict,recognizing that not one strategy will work in all circumstances.The five strategies are avoidance,accommodating,forcing,compromising,and collaborating.

Explain the differences between management education and management training programs.

The role of a manager may be compared with that of a conductor of an orchestra.

Extensive research has been conducted in determining the effectiveness of wilderness training programs.Support for the effectiveness of this type of management development approach is overwhelmingly positive.

Mary and John,two workers at ABC Inc,have a profound dislike for each other.In weekly sales meetings,it is not uncommon to find Mary and John calling each other names for no apparent reason.What type of conflict best describes the situation between Mary and John?

John has experience managing marketing functions in a particular company.As part of his management development,he is asked to take on roles with similar levels of responsibility in other functional areas of the company.What management development approach is John's company using?

What are two well-known work-related stressors?

Dealing successfully with stress involves several steps.The first and most critical step is being able to recognize it.

According to the textbook,which conflict resolution outcome is described as best,but not always possible?

Emotional intelligence,unlike IQ,is believed to be controllable and learnable.

According to Cameron and Tschirhart,which of the following is associated with skills and competencies embedded in cluster number three?

Within the context of interpersonal roles,managers play three key functions: they motivate others,act as liaison,and play a representational function.

A recent university graduate landed a dream job as a sales representative for a major winery.She describes her first day as follows: "I have no idea what to do,whom to report to,or how I should go about doing my job." What type of work-related stressor is she describing?

Managers typically adopt three different decisional roles including entrepreneur,negotiator,and trouble-shooter.

The Training and Development Process

Organizational Learning

Learning and Motivation

The Needs Analysis Process

Training Design

Off-The-Job Training Methods

On-The-Job Training Methods

Technology-Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

The Costs and Benefits of Training Programs

Training Programs

The Evolution and Future of Training and Development

Filters

Exam 14: Management Development

Explain the role coaching plays in management development and describe the five conditions in the "management pipeline" that is the focus of the coaching effort.

Management skills can be learned through training and on-the-job experiences.

What does the acronym COPL represent?

What is the concept that refers to highly experiential programs designed to help managers develop greater levels of life experience by participating in physically and psychologically demanding tasks and activities?

According to Stanford Graduate School of Business,which of the following is the single most frequent topic in its briefing videos?

As managers undertake the functions of management they play one or more of the interpersonal,decisional,and informational roles,drawing on skills associated with each of these three roles.

The textbook identifies five strategies that will help managers deal with conflict,recognizing that not one strategy will work in all circumstances.The five strategies are avoidance,accommodating,forcing,compromising,and collaborating.

Explain the differences between management education and management training programs.

The role of a manager may be compared with that of a conductor of an orchestra.

Extensive research has been conducted in determining the effectiveness of wilderness training programs.Support for the effectiveness of this type of management development approach is overwhelmingly positive.

Mary and John,two workers at ABC Inc,have a profound dislike for each other.In weekly sales meetings,it is not uncommon to find Mary and John calling each other names for no apparent reason.What type of conflict best describes the situation between Mary and John?

John has experience managing marketing functions in a particular company.As part of his management development,he is asked to take on roles with similar levels of responsibility in other functional areas of the company.What management development approach is John's company using?

What are two well-known work-related stressors?

Dealing successfully with stress involves several steps.The first and most critical step is being able to recognize it.

According to the textbook,which conflict resolution outcome is described as best,but not always possible?

Emotional intelligence,unlike IQ,is believed to be controllable and learnable.

According to Cameron and Tschirhart,which of the following is associated with skills and competencies embedded in cluster number three?

Within the context of interpersonal roles,managers play three key functions: they motivate others,act as liaison,and play a representational function.

A recent university graduate landed a dream job as a sales representative for a major winery.She describes her first day as follows: "I have no idea what to do,whom to report to,or how I should go about doing my job." What type of work-related stressor is she describing?

Managers typically adopt three different decisional roles including entrepreneur,negotiator,and trouble-shooter.

The Training and Development Process

Organizational Learning

Learning and Motivation

The Needs Analysis Process

Training Design

Off-The-Job Training Methods

On-The-Job Training Methods

Technology-Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

The Costs and Benefits of Training Programs

Training Programs

The Evolution and Future of Training and Development

Filters