Exam 5: What Are the Tools and What Are the Rules Communication Technologies in the Workplace
Exam 1: Becoming a Successful Business Communicator100 Questions
Exam 2: Managing the Communication Process: Analyzing, Composing, Evaluating100 Questions
Exam 3: Who Am I Understanding Interpersonal Communication Styles100 Questions
Exam 4: Who Are You Understanding Intercultural Communication and Workplace Diversity99 Questions
Exam 5: What Are the Tools and What Are the Rules Communication Technologies in the Workplace100 Questions
Exam 6: How Can We Be Better, Together Collaboration and Productivity99 Questions
Exam 7: Communicating Routine Messages and Building Goodwill98 Questions
Exam 8: Communicating Persuasive Messages100 Questions
Exam 9: Communicating Bad-News Messages99 Questions
Exam 10: Finding and Evaluating Business Information100 Questions
Exam 11: Preparing Effective Business Reports and Persuasive Business Proposals100 Questions
Exam 12: Preparing and Delivering Business Presentations100 Questions
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If you are planning to run a webinar or videoconference over several regions of the globe, you should ________.
(Multiple Choice)
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Which of the following would be placed lowest on the media richness hierarchy?
(Multiple Choice)
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Which of the following acts is designed specifically to protect private information about you that is collected in the course of commercial activities?
(Multiple Choice)
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Text messaging and email are both considered "push" technologies.
(True/False)
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While it is true that most online tools are useable for many things for which they were not originally intended, which of the following distribution tools is specifically designed for collaborating?
(Multiple Choice)
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Carly has a software release happening in just a few days, and she has just learned of a change that has been made to the software. She is considering how best to brief her international team on what has to be done before the release. Discuss which of the following technologies would be her best option: video conferencing, VOIP, or email.
(Essay)
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Email is the default tool for electronic business communication.
(True/False)
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One way to prevent potentially embarrassing mistakes when sending emails to numerous recipients is to ________.
(Multiple Choice)
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Which of the following is NOT required when you are posting online on behalf of your company?
(Multiple Choice)
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What is the best way to deal with negative online comments or complaints about a service or product that your company provides?
(Essay)
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Which of the following is an appropriate habit when sending messages that will be read on a mobile device?
(Multiple Choice)
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When a user shares or reposts a URL that has been posted to a blog page it is called ________.
(Multiple Choice)
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Discuss the advantages and disadvantages of using Twitter and Facebook to connect to a wide audience.
(Essay)
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YouTube can be described as a cloud-based video distribution tool.
(True/False)
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Processing and software that are provided at a central location and accessed via the Internet are known as ________.
(Multiple Choice)
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Discuss how Facebook can be used as a distribution tool, a networking tool, and collaboration tool.
(Essay)
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