Exam 11: Enhancing Union-Management Relations

American Telephone and Telegraph managers have filled in for striking union members to keep the long-distance lines operating. Unionists would call these managers

A craft union is an organization of skilled workers in a single trade.

The Taft-Hartley Act was designed to regulate the internal functioning of unions.

Crain's United, Inc. (CUI) Joe and his father, Paul, have worked as crane operators for Crain's United for the past sixteen years. Joe and his dad belong to the same trade union, and they've noticed how things have changed over the years―especially the declining membership in the union. Paul has seen many changes over the years in union-management relationships and the increasing role that government plays through legislation. Paul often tells stories about how aspects of working life have evolved from what they used to be when he first joined the union. Poor working conditions, the absence of a minimum wage, and the lack of employer-provided security are now mostly things of the past. Paul hopes, for the sake of the worker, that the situation continues to improve. Every time Joe hears about Paul's experiences, he is comforted that his active involvement in the union is not in vain and that his struggle for workers' rights will have beneficial results. -Refer to Crain's United, Inc. To foster a long-range strategic partnership, Joe's union should consider which of the following actions?

What is the first thing that must be done by the union when negotiating for a contract?

An organization of workers acting together to negotiate their wages and working conditions with employers is called a labor union.

How did the positions of the Knights of Labor and the American Federation of Labor (AFL) differ with regard to using strikes?

What is the purpose of picketing by striking workers?

The industrial union was formed because of the

All of the following are common issues associated with most union-management contracts except

Bribe, Inc., could not tolerate the thought of living with a union. It did not want to threaten employees with losing their jobs if they voted to be represented by a union, nor did it want to spy on union activities. Thus, it chose to pay employees to vote against the union. The payment was disguised as a loyalty bonus. One employee thought her rights had been violated by the company's actions, so she filed a complaint with the

Marquis testified against his company last year during an unfair labor practice hearing. Since then he has had nothing but trouble. He believes management is after him because he is a leading union supporter. He confided in you, hoping you could suggest where to get relief. As a neutral party who knows a few things about employee rights, you suggested submitting a complaint to the

Which of the following is a benefit for unions that results from union-management partnerships?

Unions will probably continue to see their membership increase.

Mediation is the use of a neutral third party to

What happens next if a solution is not found after filing a grievance and discussing the problem with the shop steward and the employee's immediate supervisor?

If the employees at the Commercial Marine Shipbuilding plant were to gain union representation, the union would select a committee to begin negotiating a labor contract with management. This process is referred to as

At some point during a unionizing campaign, employees are asked to sign ____ to indicate their preliminary support for the union.

Primary boycotts are prohibited by the Taft-Hartley Act.

Marching back and forth in front of a place of employment with signs informing the public that a strike is in progress is known as