Question 1

A technique calling for workers to report to their jobs but work at a less than normal pace is called a

Accepted Answer

A)  halting action. 
B)  boycott. 
C)  wildcat strike. 
D)  slowdown. 
E)  walkout. 
A)  halting action. 
B)  boycott. 
C)  wildcat strike. 
D)  slowdown. 
E)  walkout.

Question 2

Nonunion employees who perform the jobs of striking union members are known as

Accepted Answer

A)  strikebreakers. 
B)  wildcatters. 
C)  arbitrators. 
D)  yellow dogs. 
E)  crossovers. 
A)  strikebreakers. 
B)  wildcatters. 
C)  arbitrators. 
D)  yellow dogs. 
E)  crossovers.

Question 3

Which of the following acts included a provision to permit the federal government to set a minimum wage?

Accepted Answer

A)  Norris-LaGuardia Act 
B)  National Labor Relations Act 
C)  Fair Labor Standards Act 
D)  Labor-Management Relations Act 
E)  Landrum-Griffin Act 
A)  Norris-LaGuardia Act 
B)  National Labor Relations Act 
C)  Fair Labor Standards Act 
D)  Labor-Management Relations Act 
E)  Landrum-Griffin Act

Question 4

Connie Moore has been working with the union leaders and management at Intercorp to resolve differences over wage levels. First, she met privately with each side to determine any common ground for agreement. For the past week she has worked with representatives from each side to promote communication and compromise at the bargaining table. Connie is fulfilling the role of

Accepted Answer

A)  arbitrator. 
B)  strikebreaker. 
C)  collective-bargaining representative. 
D)  mediator. 
E)  fact finder. 
A)  arbitrator. 
B)  strikebreaker. 
C)  collective-bargaining representative. 
D)  mediator. 
E)  fact finder.

Question 5

New Union
Evan has been greatly concerned about the union he belongs to. He has been so fed up with the empty promises and the lack of accomplishments that he is seriously considering starting a new union. High on Evan's agenda is determining the reasons why anyone should join his union out of all the others. Another big issue is creating a list of worker needs that his union would fight for. Yet another is developing contracts for his members that cover as many aspects as possible so that the likelihood of future disputes is minimized.
Evan is debating whether he should set up an industry-based union or a company-specific shop, which all employees must join before working at that company. Evan also wants to fine-tune the grievance procedure because he knows, sooner or later, that he will need to go through it.
-Refer to New Union. In his research, Evan found that people join unions for various reasons. Which of the following is a primary reason for joining unions?

Accepted Answer

A)  Perception of increased job security 
B)  Picketing 
C)  Creating a strike fund 
D)  Striking 
E)  Mediation 
A)  Perception of increased job security 
B)  Picketing 
C)  Creating a strike fund 
D)  Striking 
E)  Mediation

Question 6

There has been a gradual increase in the proportion of union members relative to the size of the nation's workforce during the past thirty years.

Accepted Answer

A) True 
 B)False

Question 7

A(n) ____ involves the right of a particular union to organize particular workers.

Accepted Answer

A)  bargaining unit 
B)  organizing campaign 
C)  authorization card 
D)  jurisdiction 
E)  NLRB certificate 
A)  bargaining unit 
B)  organizing campaign 
C)  authorization card 
D)  jurisdiction 
E)  NLRB certificate

Question 8

Assume the economy is enduring a period of higher than usual inflation. What will union representatives most likely rely on to protect the financial well-being of their members during this time?

Accepted Answer

A)  Incentive pay raises 
B)  Seniority 
C)  Decreasing profits 
D)  Overtime pay 
E)  Cost-of-living clause 
A)  Incentive pay raises 
B)  Seniority 
C)  Decreasing profits 
D)  Overtime pay 
E)  Cost-of-living clause

Question 9

If the labor contract with production employees at Ford Motor Company was due to expire soon, management at Ford would have to renegotiate the contract with which union?

Accepted Answer

A)  Teamsters 
B)  AFL-CIO 
C)  UAW 
D)  Alliance for Labor Action 
E)  IWW 
A)  Teamsters 
B)  AFL-CIO 
C)  UAW 
D)  Alliance for Labor Action 
E)  IWW

Question 10

One of the long-standing, major concerns for people considering joining a union is

Accepted Answer

A)  lunch breaks. 
B)  rest periods. 
C)  job security. 
D)  union security. 
E)  pension security. 
A)  lunch breaks. 
B)  rest periods. 
C)  job security. 
D)  union security. 
E)  pension security.

Question 11

A union-management partnership that focuses on helping a company set up a training program for its employees is an example of a ____ partnership.

Accepted Answer

A)  long-range strategic 
B)  short-term operational 
C)  limited 
D)  contractual 
E)  developmental 
A)  long-range strategic 
B)  short-term operational 
C)  limited 
D)  contractual 
E)  developmental

Question 12

New Union
Evan has been greatly concerned about the union he belongs to. He has been so fed up with the empty promises and the lack of accomplishments that he is seriously considering starting a new union. High on Evan's agenda is determining the reasons why anyone should join his union out of all the others. Another big issue is creating a list of worker needs that his union would fight for. Yet another is developing contracts for his members that cover as many aspects as possible so that the likelihood of future disputes is minimized.
Evan is debating whether he should set up an industry-based union or a company-specific shop, which all employees must join before working at that company. Evan also wants to fine-tune the grievance procedure because he knows, sooner or later, that he will need to go through it.
-Refer to New Union. Evan needs to know that all of the following are steps in forming a union except

Accepted Answer

A)  signing authorization cards. 
B)  certification of the election. 
C)  a formal election. 
D)  campaigning. 
E)  finding a sponsor company. 
A)  signing authorization cards. 
B)  certification of the election. 
C)  a formal election. 
D)  campaigning. 
E)  finding a sponsor company.

Question 13

What is a union-management partnership, and what are its benefits?

Accepted Answer

A union-management partnership is a coll

Question 14

To increase its bargaining power and add force to its demands, a union may engage in a temporary work stoppage or

Accepted Answer

A)  picketing. 
B)  strike. 
C)  boycott. 
D)  a lockout. 
E)  collective bargaining. 
A)  picketing. 
B)  strike. 
C)  boycott. 
D)  a lockout. 
E)  collective bargaining.

Question 15

When new employees are required to join a union after a specified probationary period, the arrangement is said to be a union shop.

Accepted Answer

A) True 
 B)False

Question 16

If at least 30 percent of the employees sign authorization cards, the organizers generally request that the firm recognize the union.

Accepted Answer

A) True 
 B)False

Question 17

During an organizing campaign at a large city hospital, maintenance workers were asked by union representatives to quickly sign authorization cards while on duty. The National Labor Relations Board would say that this was

Accepted Answer

A)  a perfectly legal practice as long as the authorization card was signed quickly. 
B)  a legal practice, regardless of how long it took to complete the authorization card. 
C)  an illegal practice. 
D)  the right of every employee at the hospital. 
E)  something that must be done during on-duty time. 
A)  a perfectly legal practice as long as the authorization card was signed quickly. 
B)  a legal practice, regardless of how long it took to complete the authorization card. 
C)  an illegal practice. 
D)  the right of every employee at the hospital. 
E)  something that must be done during on-duty time.

Question 18

The final step in collective bargaining that makes the contract legally binding is termed

Accepted Answer

A)  authentication. 
B)  ratification. 
C)  notarization. 
D)  verification. 
E)  legalization. 
A)  authentication. 
B)  ratification. 
C)  notarization. 
D)  verification. 
E)  legalization.

Question 19

The dealings between labor unions and business management, both in the bargaining process and beyond, are called labor relations.

Accepted Answer

A) True 
 B)False

Question 20

The process of negotiating a labor contract with management is called

Accepted Answer

A)  arbitration. 
B)  full-scale discussion. 
C)  a grievance procedure. 
D)  collective bargaining. 
E)  mediation. 
A)  arbitration. 
B)  full-scale discussion. 
C)  a grievance procedure. 
D)  collective bargaining. 
E)  mediation.

Exam 11: Enhancing Union-Management Relations

A technique calling for workers to report to their jobs but work at a less than normal pace is called a

Nonunion employees who perform the jobs of striking union members are known as

Which of the following acts included a provision to permit the federal government to set a minimum wage?

There has been a gradual increase in the proportion of union members relative to the size of the nation's workforce during the past thirty years.

A(n) ____ involves the right of a particular union to organize particular workers.

Assume the economy is enduring a period of higher than usual inflation. What will union representatives most likely rely on to protect the financial well-being of their members during this time?

If the labor contract with production employees at Ford Motor Company was due to expire soon, management at Ford would have to renegotiate the contract with which union?

One of the long-standing, major concerns for people considering joining a union is

A union-management partnership that focuses on helping a company set up a training program for its employees is an example of a ____ partnership.

What is a union-management partnership, and what are its benefits?

To increase its bargaining power and add force to its demands, a union may engage in a temporary work stoppage or

When new employees are required to join a union after a specified probationary period, the arrangement is said to be a union shop.

If at least 30 percent of the employees sign authorization cards, the organizers generally request that the firm recognize the union.

During an organizing campaign at a large city hospital, maintenance workers were asked by union representatives to quickly sign authorization cards while on duty. The National Labor Relations Board would say that this was

The final step in collective bargaining that makes the contract legally binding is termed

The dealings between labor unions and business management, both in the bargaining process and beyond, are called labor relations.

The process of negotiating a labor contract with management is called

Exploring the World of Business and Economics

A: Being Ethical and Socially Responsible

B: Being Ethical and Socially Responsible

A: Exploring Global Business

B: Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

A: Creating and Pricing Products That Satisfy Customers

B: Creating and Pricing Products That Satisfy Customers

Wholesaling, Retailing, and Physical Distribution

Developing Integrated Marketing Communications

Social Media, E-Business, and Accounting

Using Management and Accounting Information

Understanding Money, Banking, and Credit

Mastering Financial Management

A: Understanding Personal Finances and Investments

B: Understanding Personal Finances and Investments

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