Question 1

A neutral third party who tries to help management and union members see common areas of agreement and to keep negotiations moving is known as a(n)

Accepted Answer

A)  arbitrator. 
B)  negotiator. 
C)  mediator. 
D)  bargainer. 
E)  shop steward. 
A)  arbitrator. 
B)  negotiator. 
C)  mediator. 
D)  bargainer. 
E)  shop steward.

Question 2

The NLRB can set aside the results of an election that has already taken place.

Accepted Answer

A) True 
 B)False

Question 3

One of the biggest differences between unions of the 1950s and unions of today is

Accepted Answer

A)  the us-versus-them mentality of unions of the 1950s does not stand out today. 
B)  the mentality of unions that they can work as partners with employers to achieve the best results because all that was prominent in the 1950s does not exist today. 
C)  unions of the 1950s mainly represented workers with respect to wages and working conditions, which is not the case today. 
D)  whereas unions mainly looked out for their own interests in the 1950s, they look out for the interests of their members more so today. 
E)  whereas unions mainly looked out for the interests of their members in the 1950s, they look out for their own interests more so today. 
A)  the us-versus-them mentality of unions of the 1950s does not stand out today. 
B)  the mentality of unions that they can work as partners with employers to achieve the best results because all that was prominent in the 1950s does not exist today. 
C)  unions of the 1950s mainly represented workers with respect to wages and working conditions, which is not the case today. 
D)  whereas unions mainly looked out for their own interests in the 1950s, they look out for the interests of their members more so today. 
E)  whereas unions mainly looked out for the interests of their members in the 1950s, they look out for their own interests more so today.

Question 4

A group of carpenters who are members of the AFL-CIO join with their company's management for the purpose of redesigning the job duties of a certain class of carpenter. This collaboration is best described as a(n)

Accepted Answer

A)  long-range strategic partnership. 
B)  union-management relationship. 
C)  round table discussion. 
D)  limited partnership. 
E)  collective-bargaining agreement. 
A)  long-range strategic partnership. 
B)  union-management relationship. 
C)  round table discussion. 
D)  limited partnership. 
E)  collective-bargaining agreement.

Question 5

In its negotiations with the Boeing Aircraft Company, the union might try to include in a new contract a requirement that all new employees must join the union after a specified probation period. The practice would involve

Accepted Answer

A)  the Minimum Wage Act. 
B)  a part of the Fair Labor Standards Act. 
C)  at least two unfair labor practices under the National Labor Relations Act. 
D)  a violation of the Federal Aviation Administration's prohibition against unionization in the aviation industry. 
E)  right-to-work laws. 
A)  the Minimum Wage Act. 
B)  a part of the Fair Labor Standards Act. 
C)  at least two unfair labor practices under the National Labor Relations Act. 
D)  a violation of the Federal Aviation Administration's prohibition against unionization in the aviation industry. 
E)  right-to-work laws.

Question 6

Over the past decade, R.J. Reynolds, a subsidiary of RJR Nabisco, has been establishing more production facilities overseas. In terms of labor, the advantage of this strategy is that

Accepted Answer

A)  foreign unions are less demanding in contract negotiations. 
B)  foreign unions rarely go on strike. 
C)  labor unions are illegal in most foreign countries. 
D)  in most foreign countries, unions are highly regulated by the government. 
E)  labor is less unionized in foreign countries. 
A)  foreign unions are less demanding in contract negotiations. 
B)  foreign unions rarely go on strike. 
C)  labor unions are illegal in most foreign countries. 
D)  in most foreign countries, unions are highly regulated by the government. 
E)  labor is less unionized in foreign countries.

Question 7

The process of negotiating a labor contract with management is referred to as certified bargaining.

Accepted Answer

A) True 
 B)False

Question 8

If Dan Mills negotiated with the union on overtime pay for textile workers, the mill would be required to pay at least

Accepted Answer

A)  the hourly wage plus the minimum wage for all hours worked over forty in a week. 
B)  one-half the hourly wage plus the minimum wage for all hours worked in the seven-day period. 
C)  one-and-a-half times the hourly wage for all hours worked on national holidays. 
D)  the hourly wage for all hours worked in a thirty-day period. 
E)  the normal hourly wage times 150 percent for all hours worked over forty in a week. 
A)  the hourly wage plus the minimum wage for all hours worked over forty in a week. 
B)  one-half the hourly wage plus the minimum wage for all hours worked in the seven-day period. 
C)  one-and-a-half times the hourly wage for all hours worked on national holidays. 
D)  the hourly wage for all hours worked in a thirty-day period. 
E)  the normal hourly wage times 150 percent for all hours worked over forty in a week.

Question 9

There are several negative aspects to a strike, among them the fact that it is expensive for the firm. In addition, what is another possible negative result of strikes for the firm?

Accepted Answer

A)  The firm's reputation is often tarnished. 
B)  The workers lose wages they would have earned had they been at their jobs. 
C)  Human resources has a negative relationship with the workers as a result. 
D)  Workers may get behind on acquiring skills required of the job. 
E)  The firm has increased earnings due to lower costs of labor from not having to pay the workers who were on strike. 
A)  The firm's reputation is often tarnished. 
B)  The workers lose wages they would have earned had they been at their jobs. 
C)  Human resources has a negative relationship with the workers as a result. 
D)  Workers may get behind on acquiring skills required of the job. 
E)  The firm has increased earnings due to lower costs of labor from not having to pay the workers who were on strike.

Question 10

The act that established the National Labor Relations Board was the

Accepted Answer

A)  Norris-LaGuardia Act. 
B)  Taft-Hartley Act. 
C)  Wagner Act. 
D)  Landrum Griffin Act. 
E)  Hale-Aiken Act. 
A)  Norris-LaGuardia Act. 
B)  Taft-Hartley Act. 
C)  Wagner Act. 
D)  Landrum Griffin Act. 
E)  Hale-Aiken Act.

Question 11

Which of the following statements about labor contracts is true?

Accepted Answer

A)  A labor contract is almost always renegotiated after two years. 
B)  When renewing a contract as it nears the expiration date, the second time around is usually much easier because both parties have worked out the kinks and thus do not need to negotiate as much during the renewal. 
C)  Negotiations for a renewed contract are no easier and are often more difficult than the first round due to more knowledge and experience of the involved parties. 
D)  Some contracts do not have expiration dates. 
E)  Union members do not feel as strong a need to go on strike during a renewal of a contract as opposed to a brand-new contract negotiation. 
A)  A labor contract is almost always renegotiated after two years. 
B)  When renewing a contract as it nears the expiration date, the second time around is usually much easier because both parties have worked out the kinks and thus do not need to negotiate as much during the renewal. 
C)  Negotiations for a renewed contract are no easier and are often more difficult than the first round due to more knowledge and experience of the involved parties. 
D)  Some contracts do not have expiration dates. 
E)  Union members do not feel as strong a need to go on strike during a renewal of a contract as opposed to a brand-new contract negotiation.

Question 12

The industrial relations director for Magna Corporation was disturbed to discover that, during negotiations, the union was planning an unauthorized strike. To stop this course of action, management obtained a(n)

Accepted Answer

A)  letter of intention. 
B)  injunction. 
C)  strike consultant. 
D)  no-strike clause in the new contract. 
E)  confidential file of the union's past. 
A)  letter of intention. 
B)  injunction. 
C)  strike consultant. 
D)  no-strike clause in the new contract. 
E)  confidential file of the union's past.

Question 13

As the expiration date of an existing contract draws near, union leaders are likely to take a ____ to put pressure on management to negotiate a new contract.

Accepted Answer

A)  formal election 
B)  majority vote 
C)  strike vote 
D)  majority election 
E)  ratification vote 
A)  formal election 
B)  majority vote 
C)  strike vote 
D)  majority election 
E)  ratification vote

Question 14

The first president of the American Federation of Labor was

Accepted Answer

A)  Uriah Stephens. 
B)  George Meany. 
C)  Samuel Gompers. 
D)  John L. Lewis. 
E)  Jimmy Hoffa. 
A)  Uriah Stephens. 
B)  George Meany. 
C)  Samuel Gompers. 
D)  John L. Lewis. 
E)  Jimmy Hoffa.

Question 15

How does a closed shop differ from a union shop? How does an agency shop differ from a maintenance shop? Are any of these arrangements illegal under the Taft-Hartley Act?

Accepted Answer

A closed shop is a workplace where only

Question 16

The National Labor Relations Act forbids certain unfair labor practices by unions.

Accepted Answer

A) True 
 B)False

Question 17

The original grievance must first go to

Accepted Answer

A)  management. 
B)  the shop steward. 
C)  the union. 
D)  the bank. 
E)  the NLRB. 
A)  management. 
B)  the shop steward. 
C)  the union. 
D)  the bank. 
E)  the NLRB.

Question 18

Organizations of both skilled and unskilled workers in the same industry have formed

Accepted Answer

A)  industrial unions. 
B)  closed shops. 
C)  craft unions. 
D)  union crafts. 
E)  arbitrators. 
A)  industrial unions. 
B)  closed shops. 
C)  craft unions. 
D)  union crafts. 
E)  arbitrators.

Question 19

Although Keith was getting a college degree, he planned to pursue the same occupation as his father after graduation. As a shop steward, his father made numerous contributions to other workers' situations in a Detroit plant. Now his father is a leader in a national union. Keith wants to follow the same career path. Therefore, he already has decided to join a union when he finds employment. Keith's reason for joining a union is to

Accepted Answer

A)  combat alienation. 
B)  increase job security. 
C)  correct perceived deficiencies. 
D)  keep his job. 
E)  reinforce his family's support for the union. 
A)  combat alienation. 
B)  increase job security. 
C)  correct perceived deficiencies. 
D)  keep his job. 
E)  reinforce his family's support for the union.

Question 20

The Teamsters were originally part of the AFL-CIO.

Accepted Answer

A) True 
 B)False

Exam 11: Enhancing Union-Management Relations

A neutral third party who tries to help management and union members see common areas of agreement and to keep negotiations moving is known as a(n)

The NLRB can set aside the results of an election that has already taken place.

One of the biggest differences between unions of the 1950s and unions of today is

A group of carpenters who are members of the AFL-CIO join with their company's management for the purpose of redesigning the job duties of a certain class of carpenter. This collaboration is best described as a(n)

In its negotiations with the Boeing Aircraft Company, the union might try to include in a new contract a requirement that all new employees must join the union after a specified probation period. The practice would involve

Over the past decade, R.J. Reynolds, a subsidiary of RJR Nabisco, has been establishing more production facilities overseas. In terms of labor, the advantage of this strategy is that

The process of negotiating a labor contract with management is referred to as certified bargaining.

If Dan Mills negotiated with the union on overtime pay for textile workers, the mill would be required to pay at least

There are several negative aspects to a strike, among them the fact that it is expensive for the firm. In addition, what is another possible negative result of strikes for the firm?

The act that established the National Labor Relations Board was the

Which of the following statements about labor contracts is true?

The industrial relations director for Magna Corporation was disturbed to discover that, during negotiations, the union was planning an unauthorized strike. To stop this course of action, management obtained a(n)

As the expiration date of an existing contract draws near, union leaders are likely to take a ____ to put pressure on management to negotiate a new contract.

The first president of the American Federation of Labor was

How does a closed shop differ from a union shop? How does an agency shop differ from a maintenance shop? Are any of these arrangements illegal under the Taft-Hartley Act?

The National Labor Relations Act forbids certain unfair labor practices by unions.

The original grievance must first go to

Organizations of both skilled and unskilled workers in the same industry have formed

The Teamsters were originally part of the AFL-CIO.

Exploring the World of Business and Economics

A: Being Ethical and Socially Responsible

B: Being Ethical and Socially Responsible

A: Exploring Global Business

B: Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Understanding the Management Process

Creating a Flexible Organization

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

A: Creating and Pricing Products That Satisfy Customers

B: Creating and Pricing Products That Satisfy Customers

Wholesaling, Retailing, and Physical Distribution

Developing Integrated Marketing Communications

Social Media, E-Business, and Accounting

Using Management and Accounting Information

Understanding Money, Banking, and Credit

Mastering Financial Management

A: Understanding Personal Finances and Investments

B: Understanding Personal Finances and Investments

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