Exam 11: Enhancing Union-Management Relations

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The law designed to regulate the internal functioning of labor unions is known as the ____ Act.

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The final step in collective bargaining is ratification, which is the approval of the contract by the NLRB.

(True/False)
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When employees pay dues to a union, the benefit is that they can rely on the union to protect them and be their bargaining agent. This is known as

(Multiple Choice)
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Suppose you are an over-the-road truck driver who wants to learn how to help other drivers at your company organize a union. You would most likely contact the

(Multiple Choice)
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New Union Evan has been greatly concerned about the union he belongs to. He has been so fed up with the empty promises and the lack of accomplishments that he is seriously considering starting a new union. High on Evan's agenda is determining the reasons why anyone should join his union out of all the others. Another big issue is creating a list of worker needs that his union would fight for. Yet another is developing contracts for his members that cover as many aspects as possible so that the likelihood of future disputes is minimized. Evan is debating whether he should set up an industry-based union or a company-specific shop, which all employees must join before working at that company. Evan also wants to fine-tune the grievance procedure because he knows, sooner or later, that he will need to go through it. -Refer to New Union. When fine-tuning the steps of the grievance procedure, Evan must be careful to leave in which of the following steps?

(Multiple Choice)
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When forming a union, these steps must be followed in sequence: organizing campaign, authorization cards, formal election, and NLRB certification.

(True/False)
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Although labor contracts may vary according to the length of time they cover, all contracts have an expiration date.

(True/False)
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A step in the grievance procedure in which a neutral third party hears the grievance and renders a binding decision is known as

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All of the following can be union weapons used against management except

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The type of shop outlawed by the Taft-Hartley Act was the ____ shop.

(Multiple Choice)
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A major difference between the Knights of Labor and the AFL was that the

(Multiple Choice)
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Twenty nonunion employees of the American Telephone and Telegraph Company (AT&T) and the Chesapeake & Potomac Telephone Company (C&P) filed suit against the Communications Workers of America (CWA) in 1986. AT&T and C&P maintained labor agreements containing agency shop provisions with the union. In their lawsuit, the nonunion employees in the bargaining unit objected to CWA's use of their agency fees for purposes unrelated to collective bargaining, contract administration, or grievance adjustments. The judge found CWA guilty of misusing agency shop dues. In her findings, the judge should have indicated that CWA actions violated the ____ Act.

(Multiple Choice)
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The first president of the AFL-CIO was

(Multiple Choice)
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Crain's United, Inc. (CUI) Joe and his father, Paul, have worked as crane operators for Crain's United for the past sixteen years. Joe and his dad belong to the same trade union, and they've noticed how things have changed over the years―especially the declining membership in the union. Paul has seen many changes over the years in union-management relationships and the increasing role that government plays through legislation. Paul often tells stories about how aspects of working life have evolved from what they used to be when he first joined the union. Poor working conditions, the absence of a minimum wage, and the lack of employer-provided security are now mostly things of the past. Paul hopes, for the sake of the worker, that the situation continues to improve. Every time Joe hears about Paul's experiences, he is comforted that his active involvement in the union is not in vain and that his struggle for workers' rights will have beneficial results. -Refer to Crain's United, Inc. As Paul discusses union developments over the years, he might identify the ____ as the first major piece of legislation to secure rights for unions.

(Multiple Choice)
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Perhaps the most significant occurrence in unions' recent history was the merger of the AFL and the CIO.

(True/False)
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Strikes and lockouts are infrequently used because

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When the National Basketball Association players were not able to negotiate a suitable contract, they stopped playing until an agreement could be reached. This is an example of a(n)

(Multiple Choice)
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Strikes usually occur after a labor contract expires because almost every contract contains a clause prohibiting strikes during the life of the contract.

(True/False)
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The law designed to regulate the internal functioning of labor unions is known as the Landrum-Griffin Act.

(True/False)
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Before a union can be formed at a particular firm,

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