Question 1

Anticipating and interpreting changes in the environment is an important activity in modern organisations called environmental scanning.

Accepted Answer

A) True 
 B)False

Question 2

The qualitative forecasting technique known as ________ combines estimates from established purchases.

Accepted Answer

A) sales force composition 
B) jury of opinion 
C) customer evaluation 
D) substitution effect 
E) economic indicators 
A) sales force composition 
B) jury of opinion 
C) customer evaluation 
D) substitution effect 
E) economic indicators

Question 3

Which of the following is NOT one of the four common elements of Management by Objectives (MBO)?

Accepted Answer

A) goal specificity 
B) participative decision making 
C) an explicit time period 
D) a systems loop 
E) performance feedback 
A) goal specificity 
B) participative decision making 
C) an explicit time period 
D) a systems loop 
E) performance feedback

Question 4

Planning establishes the goals and standards used to control the organisation.

Accepted Answer

A) True 
 B)False

Question 5

According to the textbook, one of the fastest-growing areas of environmental scanning is ________.

Accepted Answer

A) regression analysis 
B) competitor intelligence 
C) reengineering 
D) total quality management 
E) forecasting 
A) regression analysis 
B) competitor intelligence 
C) reengineering 
D) total quality management 
E) forecasting

Question 6

One purpose of planning is that it minimises ________ and ________.

Accepted Answer

A) cost; time 
B) time; personnel needs 
C) waste; redundancy 
D) time; waste 
E) mistakes; cost 
A) cost; time 
B) time; personnel needs 
C) waste; redundancy 
D) time; waste 
E) mistakes; cost

Question 7

The ________ concept states that plans should extend far enough to see through current commitments.

Accepted Answer

A) commitment 
B) formality 
C) opportunity 
D) SWOT 
E) MBO 
A) commitment 
B) formality 
C) opportunity 
D) SWOT 
E) MBO

Question 8

Forecasting techniques fall into what two categories?

Accepted Answer

A) fixed asset and human capital 
B) predictive and confirmatory 
C) quantitative and qualitative 
D) short-term and long-term 
E) empirical and conceptual 
A) fixed asset and human capital 
B) predictive and confirmatory 
C) quantitative and qualitative 
D) short-term and long-term 
E) empirical and conceptual

Question 9

Managers must be able to follow through with plans even if conditions change.

Accepted Answer

A) True 
 B)False

Question 10

Real goals are official statements of what an organisation says its goals are.

Accepted Answer

A) True 
 B)False

Question 11

Managers have ________ success in forecasting trends and outcomes accurately.

Accepted Answer

A) very low 
B) low 
C) mixed 
D) good 
E) excellent 
A) very low 
B) low 
C) mixed 
D) good 
E) excellent

Question 12

The more dynamic the environment, the more likely managers are to forecast effectively.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is NOT an accurate statement concerning the process of competitor intelligence gathering?

Accepted Answer

A) It is legal but unethical. 
B) Competitive intelligence does not necessarily have to involve organisational spying. 
C) News can provide valuable information about competitors' activities. 
D) Advertisements, promotional material are press releases are examples of readily available sources of information. 
E) Attending trade shows and debriefing the sales force is a good source of competitor information. 
A) It is legal but unethical. 
B) Competitive intelligence does not necessarily have to involve organisational spying. 
C) News can provide valuable information about competitors' activities. 
D) Advertisements, promotional material are press releases are examples of readily available sources of information. 
E) Attending trade shows and debriefing the sales force is a good source of competitor information.

Question 14

An organisation that states, 'People are our most valuable asset', and then proceeds to lay off 20 per cent of its workforce, has revealed its ________ objective.

Accepted Answer

A) real 
B) imagined 
C) fictional 
D) human resource 
E) unplanned 
A) real 
B) imagined 
C) fictional 
D) human resource 
E) unplanned

Question 15

In a short essay, define 'competitor intelligence' and discuss the ethical concerns regarding this type of environmental scanning.

Accepted Answer

a. One of the fastest-growing areas of e

Question 16

It's Academic
You are a Faculty Dean for a regional university and your university Vice Chancellor has asked you to develop a plan for the faculty.He wants a plan covering the next five years and he wants it to be as specific as possible yet not overly constraining and containing some flexibility.The Vice Chancellor states that he wants the plan to be accurate so as not to waste time and so you will be well positioned for the future.
-Refer to It's Academic (Scenario).Due to the many academic institutions in your area, the Vice Chancellor has expressed concern about sharing too many details regarding specific goals and action programs beyond top administration and the university's council.According to the textbook, you should suggest that ________.

Accepted Answer

A) goals must be shared with organisation members to be effective 
B) because of the intense competition in your area, you agree with his position 
C) strategic goals and plans should never leave the boardroom under any circumstances - 'loose lips sink ships' 
D) information could be leaked through the press and the internet over time, so that employees will become aware of plans 
E) it is important that plans are initially kept secret as they will provide future control measures for staff actions 
A) goals must be shared with organisation members to be effective 
B) because of the intense competition in your area, you agree with his position 
C) strategic goals and plans should never leave the boardroom under any circumstances - 'loose lips sink ships' 
D) information could be leaked through the press and the internet over time, so that employees will become aware of plans 
E) it is important that plans are initially kept secret as they will provide future control measures for staff actions

Question 17

A top-down chain is an integrated network of objectives.

Accepted Answer

A) True 
 B)False

Question 18

The ________ of the planning process contributes more to high performance than does the ________ of planning.

Accepted Answer

A) quality; implementation 
B) implementation; quality 
C) quality; extent 
D) extent; implementation 
E) implementation; extent 
A) quality; implementation 
B) implementation; quality 
C) quality; extent 
D) extent; implementation 
E) implementation; extent

Question 19

As managers move up the organisational hierarchy, their planning role tends to become oriented with what type of planning?

Accepted Answer

A) strategic 
B) directional 
C) single use 
D) operational 
E) standing 
A) strategic 
B) directional 
C) single use 
D) operational 
E) standing

Question 20

One suggestion for improving forecasting effectiveness is to ________.

Accepted Answer

A) use complex forecasting sequences 
B) gather as much data as possible 
C) always employ global forecasting 
D) use simple forecasting methods 
E) generate mathematical models based on competitor-based scenarios 
A) use complex forecasting sequences 
B) gather as much data as possible 
C) always employ global forecasting 
D) use simple forecasting methods 
E) generate mathematical models based on competitor-based scenarios

Anticipating and interpreting changes in the environment is an important activity in modern organisations called environmental scanning.

The qualitative forecasting technique known as ________ combines estimates from established purchases.

Which of the following is NOT one of the four common elements of Management by Objectives (MBO)?

Planning establishes the goals and standards used to control the organisation.

According to the textbook, one of the fastest-growing areas of environmental scanning is ________.

One purpose of planning is that it minimises and .

The ________ concept states that plans should extend far enough to see through current commitments.

Forecasting techniques fall into what two categories?

Managers must be able to follow through with plans even if conditions change.

Real goals are official statements of what an organisation says its goals are.

Managers have ________ success in forecasting trends and outcomes accurately.

The more dynamic the environment, the more likely managers are to forecast effectively.

Which of the following is NOT an accurate statement concerning the process of competitor intelligence gathering?

An organisation that states, 'People are our most valuable asset', and then proceeds to lay off 20 per cent of its workforce, has revealed its ________ objective.

In a short essay, define 'competitor intelligence' and discuss the ethical concerns regarding this type of environmental scanning.

A top-down chain is an integrated network of objectives.

The of the planning process contributes more to high performance than does the of planning.

As managers move up the organisational hierarchy, their planning role tends to become oriented with what type of planning?

One suggestion for improving forecasting effectiveness is to ________.

Managers in the Workplace

Management History

Managing the External Environment and Organisational Culture

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding and Managing Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 8: Foundations of Planning

Anticipating and interpreting changes in the environment is an important activity in modern organisations called environmental scanning.

The qualitative forecasting technique known as ________ combines estimates from established purchases.

Which of the following is NOT one of the four common elements of Management by Objectives (MBO)?

Planning establishes the goals and standards used to control the organisation.

According to the textbook, one of the fastest-growing areas of environmental scanning is ________.

One purpose of planning is that it minimises ________ and ________.

The ________ concept states that plans should extend far enough to see through current commitments.

Forecasting techniques fall into what two categories?

Managers must be able to follow through with plans even if conditions change.

Real goals are official statements of what an organisation says its goals are.

Managers have ________ success in forecasting trends and outcomes accurately.

The more dynamic the environment, the more likely managers are to forecast effectively.

Which of the following is NOT an accurate statement concerning the process of competitor intelligence gathering?

An organisation that states, 'People are our most valuable asset', and then proceeds to lay off 20 per cent of its workforce, has revealed its ________ objective.

In a short essay, define 'competitor intelligence' and discuss the ethical concerns regarding this type of environmental scanning.

A top-down chain is an integrated network of objectives.

The ________ of the planning process contributes more to high performance than does the ________ of planning.

As managers move up the organisational hierarchy, their planning role tends to become oriented with what type of planning?

One suggestion for improving forecasting effectiveness is to ________.

Managers in the Workplace

Management History

Managing the External Environment and Organisational Culture

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding and Managing Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

One purpose of planning is that it minimises and .

The of the planning process contributes more to high performance than does the of planning.