Question 1

Store security relates to both ________.

Accepted Answer

A)  insurance and personal security 
B)  personal security and merchandise security 
C)  crisis management and pilferage control 
D)  safety management and crisis management 
A)  insurance and personal security 
B)  personal security and merchandise security 
C)  crisis management and pilferage control 
D)  safety management and crisis management

Question 2

A retailer can shift credit management responsibilities to others via the use of third-party credit organizations (such as MasterCard and/or Visa)or through the use of debit cards.

Accepted Answer

A) True 
 B)False

Question 3

The use of prototype stores is commonly associated with ________.

Accepted Answer

A)  independent retailers 
B)  leased departments 
C)  chain retailers 
D)  retail cooperatives 
A)  independent retailers 
B)  leased departments 
C)  chain retailers 
D)  retail cooperatives

Question 4

A characteristic associated with the bottom-up space management approach is ________.

Accepted Answer

A)  retail space costs may be high 
B)  the total space available may be less than that required by the plan 
C)  planning is centralized 
D)  that the needs of scrambled merchandising may not be met 
A)  retail space costs may be high 
B)  the total space available may be less than that required by the plan 
C)  planning is centralized 
D)  that the needs of scrambled merchandising may not be met

Question 5

Insurance companies can often reduce accident rates through a safety audit of a retailer's facilities.

Accepted Answer

A) True 
 B)False

Question 6

All crises affecting a retailer can be anticipated.

Accepted Answer

A) True 
 B)False

Question 7

A significant disadvantage to the use of rationalized retailing is the ________.

Accepted Answer

A)  high operating costs associated with standardization 
B)  poor possible fit with consumer preferences in all geographic markets 
C)  loss of quantity discounts through volume purchasing 
D)  need for more personnel due to decentralized decisions 
A)  high operating costs associated with standardization 
B)  poor possible fit with consumer preferences in all geographic markets 
C)  loss of quantity discounts through volume purchasing 
D)  need for more personnel due to decentralized decisions

Question 8

A retailer seeks to acquire and maintain a proper assortment of merchandise while ensuring that operations are efficient and effective in ________.

Accepted Answer

A)  retail operations 
B)  just-in-time (JIT) inventory planning 
C)  store maintenance 
D)  inventory management 
A)  retail operations 
B)  just-in-time (JIT) inventory planning 
C)  store maintenance 
D)  inventory management

Question 9

A major advantage associated with self-scanning to a retailer is ________.

Accepted Answer

A)  the ability to do away with all cashiers 
B)  lower pilferage losses 
C)  increased control over alcohol and tobacco sales 
D)  lower labor costs 
A)  the ability to do away with all cashiers 
B)  lower pilferage losses 
C)  increased control over alcohol and tobacco sales 
D)  lower labor costs

Question 10

Develop an operations blueprint for a car wash specializing in a one-hour "while-you-wait" inexpensive detailing of vehicles.

Accepted Answer

To develop an operations blueprint for a

Question 11

A characteristic of rationalized retailing programs is the ________.

Accepted Answer

A)  encouragement of manufacturers to finance inventories 
B)  use of low-cost rental locations 
C)  use of used equipment and fixtures 
D)  high degree of centralized management control 
A)  encouragement of manufacturers to finance inventories 
B)  use of low-cost rental locations 
C)  use of used equipment and fixtures 
D)  high degree of centralized management control

Question 12

Which statement concerning computerized checkouts is not correct?

Accepted Answer

A)  Computerized checkouts instantly record and display sales. 
B)  Computerized checkouts cannot store inventory data. 
C)  Computerized checkouts can reduce transaction time. 
D)  Computerized checkouts can reduce the need for item pricing. 
A)  Computerized checkouts instantly record and display sales. 
B)  Computerized checkouts cannot store inventory data. 
C)  Computerized checkouts can reduce transaction time. 
D)  Computerized checkouts can reduce the need for item pricing.

Store security relates to both ________.

A retailer can shift credit management responsibilities to others via the use of third-party credit organizations (such as MasterCard and/or Visa)or through the use of debit cards.

The use of prototype stores is commonly associated with ________.

A characteristic associated with the bottom-up space management approach is ________.

Insurance companies can often reduce accident rates through a safety audit of a retailer's facilities.

All crises affecting a retailer can be anticipated.

A significant disadvantage to the use of rationalized retailing is the ________.

A retailer seeks to acquire and maintain a proper assortment of merchandise while ensuring that operations are efficient and effective in ________.

A major advantage associated with self-scanning to a retailer is ________.

Develop an operations blueprint for a car wash specializing in a one-hour "while-you-wait" inexpensive detailing of vehicles.

A characteristic of rationalized retailing programs is the ________.

Which statement concerning computerized checkouts is not correct?

An Introduction to Retailing

Building and Sustaining Relationships in Retailing

Strategic Planning in Retailing

Retail Institutions by Ownership

Retail Institutions by Store-Based Strategy Mix

Web, nonstore-Based, and Other Forms of Nontraditional Retailing

Identifying and Understanding Consumers

Information Gathering and Processing in Retailing

Trading-Area Analysis

Site Selection

Retail Organization and Human Resource Management

Operations Management: Financial Dimensions

Developing Merchandise Plans

Implementing Merchandise Plans

Financial Merchandise Management

Pricing in Retailing

Establishing and Maintaining a Retail Image

Promotional Strategy

Integrating and Controlling the Retail Strategy

Filters

Exam 13: Operations Management: Operational Dimensions

Store security relates to both ________.

A retailer can shift credit management responsibilities to others via the use of third-party credit organizations (such as MasterCard and/or Visa)or through the use of debit cards.

The use of prototype stores is commonly associated with ________.

A characteristic associated with the bottom-up space management approach is ________.

Insurance companies can often reduce accident rates through a safety audit of a retailer's facilities.

All crises affecting a retailer can be anticipated.

A significant disadvantage to the use of rationalized retailing is the ________.

A retailer seeks to acquire and maintain a proper assortment of merchandise while ensuring that operations are efficient and effective in ________.

A major advantage associated with self-scanning to a retailer is ________.

Develop an operations blueprint for a car wash specializing in a one-hour "while-you-wait" inexpensive detailing of vehicles.

A characteristic of rationalized retailing programs is the ________.

Which statement concerning computerized checkouts is not correct?

An Introduction to Retailing

Building and Sustaining Relationships in Retailing

Strategic Planning in Retailing

Retail Institutions by Ownership

Retail Institutions by Store-Based Strategy Mix

Web, nonstore-Based, and Other Forms of Nontraditional Retailing

Identifying and Understanding Consumers

Information Gathering and Processing in Retailing

Trading-Area Analysis

Site Selection

Retail Organization and Human Resource Management

Operations Management: Financial Dimensions

Developing Merchandise Plans

Implementing Merchandise Plans

Financial Merchandise Management

Pricing in Retailing

Establishing and Maintaining a Retail Image

Promotional Strategy

Integrating and Controlling the Retail Strategy

Filters