Question 1

All of the following are barriers to effective communication,EXCEPT:

Accepted Answer

A) jargon. 
B) filtering. 
C) noise. 
D) feedback 
A) jargon. 
B) filtering. 
C) noise. 
D) feedback

Question 2

Most people tend to value information overload because it helps them to be well informed employees.

Accepted Answer

A) True 
 B)False

Question 3

Which technique should Melinda use to ensure that her work-related email communication does not result in information overload?

Accepted Answer

A) KISS technique 
B) Use of jargon 
C) Deskilling 
D) Filtering technique 
A) KISS technique 
B) Use of jargon 
C) Deskilling 
D) Filtering technique

Question 4

The perception that all people in a group share attitudes,values,andbeliefs is called ______.

Accepted Answer

A) stereotyping 
B) deskilling 
C) filtering 
D) arbitrating 
A) stereotyping 
B) deskilling 
C) filtering 
D) arbitrating

Question 5

Which of the following practices helps make management ​by walking around effective?

Accepted Answer

A) Discouraging upward communication 
B) Asking questions to subordinates about work 
C) Eliminating downward communication 
D) Reducing the productivity targets if employees 
A) Discouraging upward communication 
B) Asking questions to subordinates about work 
C) Eliminating downward communication 
D) Reducing the productivity targets if employees

Question 6

Upward communication is necessary so that supervisors can convey their ideas concerning activities related to their work to upper management.

Accepted Answer

A) True 
 B)False

Question 7

Because of the number of responsibilities that supervisors have,they are not required to contribute timely suggestions and ideas to their managers.

Accepted Answer

A) True 
 B)False

Question 8

Effective communication means a successful transfer of information,meaning,and understanding from a sender to a receiver.

Accepted Answer

A) True 
 B)False

Question 9

During decoding,senders put messages into forms that receivers can interpret.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is NOT an effective way to manage meetings with the boss?

Accepted Answer

A) Planning the agenda 
B) Filtering information 
C) Respecting the boss's time 
D) Learning to say no to unrealistic workloads 
A) Planning the agenda 
B) Filtering information 
C) Respecting the boss's time 
D) Learning to say no to unrealistic workloads

Question 11

Communicating through body language:

Accepted Answer

A) must be avoided in business scenarios. 
B) is most effective when used without any other form of communication. 
C) may be interpreted differently by differentpeople. 
D) is universal. 
A) must be avoided in business scenarios. 
B) is most effective when used without any other form of communication. 
C) may be interpreted differently by differentpeople. 
D) is universal.

Question 12

Grapevines fulfill employee needs,including the needs for information and socialization.

Accepted Answer

A) True 
 B)False

Question 13

The communication process is fraught with many potential problems.Describe some of the barriers that can potentially interfere with this process.

Accepted Answer

There are many obstacles that must be ov

Question 14

Why does effective communication mean better supervision?

Accepted Answer

Employees cannot achieve their objective

Question 15

Jana,a manager,is coordinating with a lawyer to settle an agreement with another company.Jana had great difficulty communicating with the lawyer as she could not understand most of the words he used.The words used by the lawyer were very specific to his occupation.Which of the following communication obstacles is illustrated in the scenario?

Accepted Answer

A) Jargon 
B) Syntax 
C) Semantics 
D) Stereotyping 
A) Jargon 
B) Syntax 
C) Semantics 
D) Stereotyping

Question 16

Which of the following statements is true about communication?

Accepted Answer

A) It requires a two-way exchange of information. 
B) It is required the least at the supervisory level. 
C) It is considered complete when the information has been sent by the sender. 
D) It does not require the receiver to decipher the information to be considered effective. 
A) It requires a two-way exchange of information. 
B) It is required the least at the supervisory level. 
C) It is considered complete when the information has been sent by the sender. 
D) It does not require the receiver to decipher the information to be considered effective.

Question 17

Which of the following is an effective way of managing meetings with the boss?​

Accepted Answer

A) Complain constantly in case of problems. 
B) Tell your bosses only what they want to hear. 
C) Try and claim all credit for success. 
D) Analyze the boss's listening style. 
A) Complain constantly in case of problems. 
B) Tell your bosses only what they want to hear. 
C) Try and claim all credit for success. 
D) Analyze the boss's listening style.

All of the following are barriers to effective communication,EXCEPT:

Most people tend to value information overload because it helps them to be well informed employees.

Which technique should Melinda use to ensure that her work-related email communication does not result in information overload?

The perception that all people in a group share attitudes,values,andbeliefs is called ______.

Which of the following practices helps make management by walking around effective?

Upward communication is necessary so that supervisors can convey their ideas concerning activities related to their work to upper management.

Because of the number of responsibilities that supervisors have,they are not required to contribute timely suggestions and ideas to their managers.

Effective communication means a successful transfer of information,meaning,and understanding from a sender to a receiver.

During decoding,senders put messages into forms that receivers can interpret.

Which of the following is NOT an effective way to manage meetings with the boss?

Communicating through body language:

Grapevines fulfill employee needs,including the needs for information and socialization.

The communication process is fraught with many potential problems.Describe some of the barriers that can potentially interfere with this process.

Why does effective communication mean better supervision?

Which of the following statements is true about communication?

Which of the following is an effective way of managing meetings with the boss?

The Supervisory Challenge

The Management Functions

Supervisory Planning

Supervising a Diverse Workforce

Leadership and Followership

Principles of Motivating Followers

Solving Problems, Making Decisions and Managing Change

The Principles of Organizing

Empowering Employees for Success

Building Effective Teams

Performance Management

Fundamentals of Controlling

Resolving Conflicts

Positive Discipline

Filters

Exam 6: Communicating in a Noisy World

All of the following are barriers to effective communication,EXCEPT:

Most people tend to value information overload because it helps them to be well informed employees.

Which technique should Melinda use to ensure that her work-related email communication does not result in information overload?

The perception that all people in a group share attitudes,values,andbeliefs is called ______.

Which of the following practices helps make management ​by walking around effective?

Upward communication is necessary so that supervisors can convey their ideas concerning activities related to their work to upper management.

Because of the number of responsibilities that supervisors have,they are not required to contribute timely suggestions and ideas to their managers.

Effective communication means a successful transfer of information,meaning,and understanding from a sender to a receiver.

During decoding,senders put messages into forms that receivers can interpret.

Which of the following is NOT an effective way to manage meetings with the boss?

Communicating through body language:

Grapevines fulfill employee needs,including the needs for information and socialization.

The communication process is fraught with many potential problems.Describe some of the barriers that can potentially interfere with this process.

Why does effective communication mean better supervision?

Which of the following statements is true about communication?

Which of the following is an effective way of managing meetings with the boss?​

The Supervisory Challenge

The Management Functions

Supervisory Planning

Supervising a Diverse Workforce

Leadership and Followership

Principles of Motivating Followers

Solving Problems, Making Decisions and Managing Change

The Principles of Organizing

Empowering Employees for Success

Building Effective Teams

Performance Management

Fundamentals of Controlling

Resolving Conflicts

Positive Discipline

Filters

Which of the following practices helps make management by walking around effective?

Which of the following is an effective way of managing meetings with the boss?