Question 1

According to Theory X,most workers dislike work,avoid responsibility,and must be coerced into working.

Accepted Answer

A) True 
 B)False

Question 2

Hank was just handed over free passes to a rock concert by his friend.However Hank is required to be at work on the night of the concert.Hank has not been able to find a substitute who can take care of his work.He is now debating whether he should adhere to his work schedule or postpone the work to attend the concert.Hank's dilemma illustrates _____.

Accepted Answer

A) realized cost 
B) source monitoring error 
C) confirmatory bias 
D) cognitive dissonance 
A) realized cost 
B) source monitoring error 
C) confirmatory bias 
D) cognitive dissonance

Question 3

One of the conclusions about employee job satisfaction drawn from the research data collected by various agencies is that _____.

Accepted Answer

A) the employee's perception of the organization's financial stability is related to satisfaction​ 
B) job security is not important to the current generation of employees. 
C) when the economy begins to warm up, dissatisfied workers prefer to stay in their current jobs rather than look for new jobs​ 
D) work environment and problems with co-workers are often not the reasons why employees quit their jobs 
A) the employee's perception of the organization's financial stability is related to satisfaction​ 
B) job security is not important to the current generation of employees. 
C) when the economy begins to warm up, dissatisfied workers prefer to stay in their current jobs rather than look for new jobs​ 
D) work environment and problems with co-workers are often not the reasons why employees quit their jobs

Question 4

Which of the following is NOT an example of a hygiene factor?

Accepted Answer

A) Safe work environment 
B) Responsibility for work 
C) Supervision 
D) Money 
A) Safe work environment 
B) Responsibility for work 
C) Supervision 
D) Money

Question 5

Which of the following is a disadvantage of the Theory Y approach?

Accepted Answer

A) It supports the development of negative motivation among employees. 
B) It is often resented by employees. 
C) It does not promote or allow personal growth for the employee. 
D) It is not useful for employees who prefer firm direction from their supervisors. 
A) It supports the development of negative motivation among employees. 
B) It is often resented by employees. 
C) It does not promote or allow personal growth for the employee. 
D) It is not useful for employees who prefer firm direction from their supervisors.

Question 6

The _____ states that factors inthe work environment primarilyinfluence the degree of jobdissatisfaction while intrinsicjob content factors influencethe amount of employeemotivation.

Accepted Answer

A) scalar principle 
B) bandwagon fallacy 
C) theory of hierarchical needs 
D) motivation-hygiene theory 
A) scalar principle 
B) bandwagon fallacy 
C) theory of hierarchical needs 
D) motivation-hygiene theory

Question 7

The degree to which employees can see how their work impacts others is known as _____.

Accepted Answer

A) autonomy 
B) task identity 
C) task significance 
D) skill variety 
A) autonomy 
B) task identity 
C) task significance 
D) skill variety

Question 8

If Maslow's theory is correct,a person will be unable to satisfy biological needs until security needs are satisfied first.

Accepted Answer

A) True 
 B)False

Question 9

Under what circumstances might Theory X techniques be used effectively?

Accepted Answer

Theory X techniques might be e

Question 10

The _____ states that if higher-needs are not satisfied,individuals will come down to alower-order need that is moreeasily fulfilled.

Accepted Answer

A) Matthew principle 
B) confirmatory bias principle 
C) frustration-regressionprinciple 
D) bandwagon fallacy 
A) Matthew principle 
B) confirmatory bias principle 
C) frustration-regressionprinciple 
D) bandwagon fallacy

Question 11

Job enlargement does not result in improved employee performance.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following statements regarding employee behavior is NOT true?

Accepted Answer

A) What would be a favorable consequence for a supervisor is not necessarily desirable for an employee. 
B) The best way for an employee to learn what is expected on the job is by trial and error. 
C) Employee behavior is likely to be unsatisfactory unless the supervisor identifies what the employee should do and explains it to the employee. 
D) Behavior with favorable consequences tends to be repeated. 
A) What would be a favorable consequence for a supervisor is not necessarily desirable for an employee. 
B) The best way for an employee to learn what is expected on the job is by trial and error. 
C) Employee behavior is likely to be unsatisfactory unless the supervisor identifies what the employee should do and explains it to the employee. 
D) Behavior with favorable consequences tends to be repeated.

Question 13

Which of the following is NOT an example of participatory management in action?

Accepted Answer

A) Emmanuel solicits suggestions from his staff on the best way to meet an important deadline. 
B) Terri assigns several employees to a self-directed work team. 
C) Martha gives her employee, Fred, a $50 bonus for a job well done. 
D) Flagston Industries institutes a quality circle program for employees. 
A) Emmanuel solicits suggestions from his staff on the best way to meet an important deadline. 
B) Terri assigns several employees to a self-directed work team. 
C) Martha gives her employee, Fred, a $50 bonus for a job well done. 
D) Flagston Industries institutes a quality circle program for employees.

Question 14

Which of the following is an effective way of dealing with difficult behaviors of employees?

Accepted Answer

A) Seeking the help of upper management at the first occurance of an undesirable behavior 
B) Talking to the employee in private to get his or her side of the story 
C) Accentuating the weaknesses and the negative behavior of the employee 
D) Avoiding assigning work to employees with difficult behaviors 
A) Seeking the help of upper management at the first occurance of an undesirable behavior 
B) Talking to the employee in private to get his or her side of the story 
C) Accentuating the weaknesses and the negative behavior of the employee 
D) Avoiding assigning work to employees with difficult behaviors

Question 15

_____ needs are at the highest level of Maslow's hierarchy of needs.

Accepted Answer

A) Self-fulfillment 
B) Social 
C) Physiological 
D) Security 
A) Self-fulfillment 
B) Social 
C) Physiological 
D) Security

Question 16

According to Herzberg,_____ is a hygiene factor.

Accepted Answer

A) challenging work 
B) recognition of accomplishments 
C) responsibility for work 
D) interpersonal relationships 
A) challenging work 
B) recognition of accomplishments 
C) responsibility for work 
D) interpersonal relationships

Question 17

Which of the following is true about Theory X management?

Accepted Answer

A) Theory X supervision promotes individual growth. 
B) It takes more of a supervisor's time than Theory Y management. 
C) It is almost always better to use Theory X management than Theory Y management. 
D) Most workers resent Theory X supervision. 
A) Theory X supervision promotes individual growth. 
B) It takes more of a supervisor's time than Theory Y management. 
C) It is almost always better to use Theory X management than Theory Y management. 
D) Most workers resent Theory X supervision.

Question 18

In the context of Herzberg's motivation-hygiene theory,_____ is considered as a motivation factor.

Accepted Answer

A) money 
B) company policies 
C) responsibility for work 
D) interpersonal relationships 
A) money 
B) company policies 
C) responsibility for work 
D) interpersonal relationships

Question 19

Theory Y supervisors have a limited view of employees' abilities and motivations.

Accepted Answer

A) True 
 B)False

Question 20

Theory X is the better approach to supervisoring employees when tasks must be accomplished quickly.

Accepted Answer

A) True 
 B)False

According to Theory X,most workers dislike work,avoid responsibility,and must be coerced into working.

One of the conclusions about employee job satisfaction drawn from the research data collected by various agencies is that _____.

Which of the following is NOT an example of a hygiene factor?

Which of the following is a disadvantage of the Theory Y approach?

The _____ states that factors inthe work environment primarilyinfluence the degree of jobdissatisfaction while intrinsicjob content factors influencethe amount of employeemotivation.

The degree to which employees can see how their work impacts others is known as _____.

If Maslow's theory is correct,a person will be unable to satisfy biological needs until security needs are satisfied first.

Under what circumstances might Theory X techniques be used effectively?

The _____ states that if higher-needs are not satisfied,individuals will come down to alower-order need that is moreeasily fulfilled.

Job enlargement does not result in improved employee performance.

Which of the following statements regarding employee behavior is NOT true?

Which of the following is NOT an example of participatory management in action?

Which of the following is an effective way of dealing with difficult behaviors of employees?

_____ needs are at the highest level of Maslow's hierarchy of needs.

According to Herzberg,_____ is a hygiene factor.

Which of the following is true about Theory X management?

In the context of Herzberg's motivation-hygiene theory,_____ is considered as a motivation factor.

Theory Y supervisors have a limited view of employees' abilities and motivations.

Theory X is the better approach to supervisoring employees when tasks must be accomplished quickly.

The Supervisory Challenge

The Management Functions

Supervisory Planning

Supervising a Diverse Workforce

Leadership and Followership

Communicating in a Noisy World

Solving Problems, Making Decisions and Managing Change

The Principles of Organizing

Empowering Employees for Success

Building Effective Teams

Performance Management

Fundamentals of Controlling

Resolving Conflicts

Positive Discipline

Filters

Exam 7: Principles of Motivating Followers

According to Theory X,most workers dislike work,avoid responsibility,and must be coerced into working.

One of the conclusions about employee job satisfaction drawn from the research data collected by various agencies is that _____.

Which of the following is NOT an example of a hygiene factor?

Which of the following is a disadvantage of the Theory Y approach?

The _____ states that factors inthe work environment primarilyinfluence the degree of jobdissatisfaction while intrinsicjob content factors influencethe amount of employeemotivation.

The degree to which employees can see how their work impacts others is known as _____.

If Maslow's theory is correct,a person will be unable to satisfy biological needs until security needs are satisfied first.

Under what circumstances might Theory X techniques be used effectively?

The _____ states that if higher-needs are not satisfied,individuals will come down to alower-order need that is moreeasily fulfilled.

Job enlargement does not result in improved employee performance.

Which of the following statements regarding employee behavior is NOT true?

Which of the following is NOT an example of participatory management in action?

Which of the following is an effective way of dealing with difficult behaviors of employees?

_____ needs are at the highest level of Maslow's hierarchy of needs.

According to Herzberg,_____ is a hygiene factor.

Which of the following is true about Theory X management?

In the context of Herzberg's motivation-hygiene theory,_____ is considered as a motivation factor.

Theory Y supervisors have a limited view of employees' abilities and motivations.

Theory X is the better approach to supervisoring employees when tasks must be accomplished quickly.

The Supervisory Challenge

The Management Functions

Supervisory Planning

Supervising a Diverse Workforce

Leadership and Followership

Communicating in a Noisy World

Solving Problems, Making Decisions and Managing Change

The Principles of Organizing

Empowering Employees for Success

Building Effective Teams

Performance Management

Fundamentals of Controlling

Resolving Conflicts

Positive Discipline

Filters