Question 1

What is at the heart of any ERP system?

Accepted Answer

A) information 
B) employees 
C) customers 
D) database 
A) information 
B) employees 
C) customers 
D) database

Question 2

What is RFID?

Accepted Answer

A) a process that builds-layer by layer in an additive process-a three dimensional solid object from a digital model 
B) the use of electronic tags and labels to identify objects wirelessly over short distances 
C) unmanned aircraft that can fly autonomously, or without a human 
D) the focus on creating artificial intelligence devices that can move and react to sensory input 
A) a process that builds-layer by layer in an additive process-a three dimensional solid object from a digital model 
B) the use of electronic tags and labels to identify objects wirelessly over short distances 
C) unmanned aircraft that can fly autonomously, or without a human 
D) the focus on creating artificial intelligence devices that can move and react to sensory input

Question 3

Selling chain management enables an organization to react more quickly to resolve supply chain issues.

Accepted Answer

A) True 
 B)False

Question 4

What are several different types of software that sit between and provide connectivity for two or more software applications?

Accepted Answer

A) enterprise systems 
B) enterprise application integration 
C) middleware 
D) enterprise application integration middleware 
A) enterprise systems 
B) enterprise application integration 
C) middleware 
D) enterprise application integration middleware

Question 5

Interactive voice response automatically dials outbound calls and forwards answered calls to an available agent.

Accepted Answer

A) True 
 B)False

Question 6

The primary concern with mobile ERP is security of sensitive data, including trade secrets, financial data, and customer data.

Accepted Answer

A) True 
 B)False

Question 7

What is the purchasing of goods and services to meet the needs of the supply chain?

Accepted Answer

A) procurement 
B) logistics 
C) materials management 
D) bullwhip effect 
A) procurement 
B) logistics 
C) materials management 
D) bullwhip effect

Question 8

Electronic data interchange occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain.

Accepted Answer

A) True 
 B)False

Question 9

Eintegration is the use of the Internet to provide customers with the ability to gain personalized information by querying corporate databases and their information sources.

Accepted Answer

A) True 
 B)False

Question 10

Which question below represents a CRM predicting technology question?

Accepted Answer

A) Why did sales not meet forecasts? 
B) What customers are at risk of leaving? 
C) What is the total revenue by customer? 
D) All of these are correct. 
A) Why did sales not meet forecasts? 
B) What customers are at risk of leaving? 
C) What is the total revenue by customer? 
D) All of these are correct.

Question 11

Effective and efficient supply chain management systems can enable an organization to decrease the power of its buyers.

Accepted Answer

A) True 
 B)False

Question 12

The goal of ERP is to integrate all of the organizational systems into one fully functioning, high-performance system that is capable of meeting all business needs and user requirements.Of course, this goal is incredibly difficult to achieve because businesses and technologies experience rapid change, and ERP must support mobility, cloud, SaaS, and tiered architectures.

Accepted Answer

A) True 
 B)False

Question 13

What is an application integration?

Accepted Answer

A) the integration of a company's existing management information systems 
B) the integration of data from multiple sources, which provides a unified view of all data 
C) the information entered into a given system automatically to all downstream systems and processes 
D) the information entered into a given system automatically to all upstream systems and processes 
A) the integration of a company's existing management information systems 
B) the integration of data from multiple sources, which provides a unified view of all data 
C) the information entered into a given system automatically to all downstream systems and processes 
D) the information entered into a given system automatically to all upstream systems and processes

Question 14

Which activities do human resource components perform?

Accepted Answer

A) track employee information including payroll, benefits, compensation, performance assessment, and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities 
B) handle the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control 
C) manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management 
D) None of these are correct. 
A) track employee information including payroll, benefits, compensation, performance assessment, and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities 
B) handle the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control 
C) manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management 
D) None of these are correct.

Question 15

Which activities do accounting and finance components perform?

Accepted Answer

A) track employee information including payroll, benefits, compensation, performance assessment, and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities 
B) handle the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control 
C) manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management 
D) None of these are correct. 
A) track employee information including payroll, benefits, compensation, performance assessment, and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities 
B) handle the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control 
C) manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management 
D) None of these are correct.

Question 16

Web-based self-service systems allow customers to use the web to find answers to their questions or solutions to their problems.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is one of the business areas of supply chain management?

Accepted Answer

A) logistics 
B) procurement 
C) materials management 
D) All of these are correct. 
A) logistics 
B) procurement 
C) materials management 
D) All of these are correct.

Question 18

What uses electronic tags and labels to identify objects wirelessly over short distances?

Accepted Answer

A) 3D Printing 
B) robotics 
C) drones 
D) RFID 
A) 3D Printing 
B) robotics 
C) drones 
D) RFID

Question 19

What focuses on creating artificial intelligence devices that can move and react to sensory input?

Accepted Answer

A) 3D Printing 
B) robotics 
C) drones 
D) RFID 
A) 3D Printing 
B) robotics 
C) drones 
D) RFID

Question 20

Describe supply chain management along with its impact on business.

Accepted Answer

A supply chain consists of all parties i

What is at the heart of any ERP system?

What is RFID?

Selling chain management enables an organization to react more quickly to resolve supply chain issues.

What are several different types of software that sit between and provide connectivity for two or more software applications?

Interactive voice response automatically dials outbound calls and forwards answered calls to an available agent.

The primary concern with mobile ERP is security of sensitive data, including trade secrets, financial data, and customer data.

What is the purchasing of goods and services to meet the needs of the supply chain?

Electronic data interchange occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain.

Eintegration is the use of the Internet to provide customers with the ability to gain personalized information by querying corporate databases and their information sources.

Which question below represents a CRM predicting technology question?

Effective and efficient supply chain management systems can enable an organization to decrease the power of its buyers.

What is an application integration?

Which activities do human resource components perform?

Which activities do accounting and finance components perform?

Web-based self-service systems allow customers to use the web to find answers to their questions or solutions to their problems.

Which of the following is one of the business areas of supply chain management?

What uses electronic tags and labels to identify objects wirelessly over short distances?

What focuses on creating artificial intelligence devices that can move and react to sensory input?

Describe supply chain management along with its impact on business.

Management Information Systems: Business Driven MIS

Decisions and Processes: Value Driven Business

Ebusiness: Electronic Business Value

Ethics and Information Security: Mis Business Concerns: Module 2: Technical Foundations of MIS

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business: Module 3: Enterprise MIS

Systems Development and Project Management: Corporateresponsibility

Hardware and Software Basics

Networks and Telecommunications

Designing Data-Bases-Apply Your Knowledge-Glossary

Filters

Exam 8: Enterprise Applications: Business Communications

What is at the heart of any ERP system?

What is RFID?

Selling chain management enables an organization to react more quickly to resolve supply chain issues.

What are several different types of software that sit between and provide connectivity for two or more software applications?

Interactive voice response automatically dials outbound calls and forwards answered calls to an available agent.

The primary concern with mobile ERP is security of sensitive data, including trade secrets, financial data, and customer data.

What is the purchasing of goods and services to meet the needs of the supply chain?

Electronic data interchange occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain.

Eintegration is the use of the Internet to provide customers with the ability to gain personalized information by querying corporate databases and their information sources.

Which question below represents a CRM predicting technology question?

Effective and efficient supply chain management systems can enable an organization to decrease the power of its buyers.

What is an application integration?

Which activities do human resource components perform?

Which activities do accounting and finance components perform?

Web-based self-service systems allow customers to use the web to find answers to their questions or solutions to their problems.

Which of the following is one of the business areas of supply chain management?

What uses electronic tags and labels to identify objects wirelessly over short distances?

What focuses on creating artificial intelligence devices that can move and react to sensory input?

Describe supply chain management along with its impact on business.

Management Information Systems: Business Driven MIS

Decisions and Processes: Value Driven Business

Ebusiness: Electronic Business Value

Ethics and Information Security: Mis Business Concerns: Module 2: Technical Foundations of MIS

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business: Module 3: Enterprise MIS

Systems Development and Project Management: Corporateresponsibility

Hardware and Software Basics

Networks and Telecommunications

Designing Data-Bases-Apply Your Knowledge-Glossary

Filters