Exam 8: Enterprise Applications: Business Communications

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What takes information entered into a given system and sends it automatically to all downstream systems and processes?

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What is the bullwhip effect?

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What is inventory turnover?

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Collaborative engineering allows an organization to reduce the cost and time required during the design process of a product.

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Uplift modeling is a form of predictive analytics for marketing campaigns that attempts to identify target markets or people who could be convinced to buy products.

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What are unmanned aircraft that can fly autonomously, or without a human?

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Inventory turnover is the frequency of inventory replacement.

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Cradle to grave provides materials management support.

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Cross-selling is increasing the value of the sale.

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Supply chain execution systems ensure supply chain cohesion by automating the different activities of the supply chain.

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RFID uses electronic tags and labels to identify objects wirelessly over short distances.

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In the basic supply chain, return refers to preparing to manage all resources required to meet demands.

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What is McDonald's performing when it asks its customers if they would like to super-size their meals?

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Computer-aided design/computer-aided manufacturing (CAD/CAM) systems are used to create the digital designs and then manufacture the products.

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Predictive dialing automatically dials outbound calls and forwards answered calls to an available agent.

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Integrations are achieved using middleware-several types of software that sit between and provide connectivity for two or more software applications.Middleware translates information between disparate systems.

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Accounting and finance ERP components manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management.

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Which ERP component can help an organization determine such things as the identification of individuals who are likely to leave the company unless additional compensation or benefits are provided?

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In the basic supply chain, source refers to building relationships with suppliers to procure raw materials.

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Up-selling is selling additional products or services to an existing customer.

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