Question 1

Which of the following HR functions is most likely to be outsourced by organizations?

Accepted Answer

A) HR planning 
B) HR strategy 
C) pension administration 
D) restructuring 
A) HR planning 
B) HR strategy 
C) pension administration 
D) restructuring

Question 2

Which of the following activities is NOT likely to be outsourced?

Accepted Answer

A) rule based 
B) repetitive 
C) frequently undertaken 
D) unpredictable 
A) rule based 
B) repetitive 
C) frequently undertaken 
D) unpredictable

Question 3

Typically a company will outsource its HR functions if the labour laws and regulations governing employees are too complex for the company's current level of expertise.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is a key reason why an organization would outsource?

Accepted Answer

A) to produce deliverables 
B) to undertake complex business activities 
C) to improved service levels 
D) to improve organizational knowledge activities 
A) to produce deliverables 
B) to undertake complex business activities 
C) to improved service levels 
D) to improve organizational knowledge activities

Question 5

Three reasons that organizations outsource are improved service levels,access to specialized expertise,and organizational politics.

Accepted Answer

A) True 
 B)False

Question 6

Outsourcing occurs when an organization contracts with another organization to provide services or products of a major business function or activity.

Accepted Answer

A) True 
 B)False

Question 7

An organization found that in outsourcing its human resources function sensitive information,such as employee performance reviews were shared.What risks did this organization carry as a result of outsourcing?

Accepted Answer

A) security risks 
B) reduced value risks 
C) employee morale risks 
D) service risks 
A) security risks 
B) reduced value risks 
C) employee morale risks 
D) service risks

Question 8

Which organizational activity performs better than outsourcing with respect to cost savings?

Accepted Answer

A) management by objectives 
B) balanced scorecard 
C) re-engineering 
D) continuous improvement 
A) management by objectives 
B) balanced scorecard 
C) re-engineering 
D) continuous improvement

Question 9

Why is it important to outsource transactional work?

Accepted Answer

A) It adds value to non-core activities. 
B) It frees up management's time. 
C) It reduces transaction time. 
D) It is repetitive,predictable,and easily duplicated. 
A) It adds value to non-core activities. 
B) It frees up management's time. 
C) It reduces transaction time. 
D) It is repetitive,predictable,and easily duplicated.

Question 10

When selecting a vendor,an organization needs a description of the responsibilities to be outsourced and an invitation to potential providers to present their proposal for carrying out the job.What is this called?

Accepted Answer

A) vendor checklist 
B) supplier sequencing 
C) request for proposal 
D) sender request 
A) vendor checklist 
B) supplier sequencing 
C) request for proposal 
D) sender request

Question 11

Which of the following HR functions is NOT likely to be outsourced by organizations?

Accepted Answer

A) training and development 
B) strategic planning 
C) benefits administration 
D) recruitment 
A) training and development 
B) strategic planning 
C) benefits administration 
D) recruitment

Question 12

Which of the following HR functions are most likely to be outsourced?

Accepted Answer

A) performance management 
B) recruiting 
C) succession management 
D) organizational change 
A) performance management 
B) recruiting 
C) succession management 
D) organizational change

Question 13

What other HR strategy provides a negative impact on employees similar to that of outsourcing?

Accepted Answer

A) acquisitions 
B) restructuring 
C) mergers 
D) divestitures 
A) acquisitions 
B) restructuring 
C) mergers 
D) divestitures

Question 14

The real sources of competitive advantage are not products but management's ability to consolidate skills and technologies into competencies to adapt to changing circumstances.

Accepted Answer

A) True 
 B)False

Question 15

Currently,outsourcing is being promoted as one of the most powerful trends reshaping management.

Accepted Answer

A) True 
 B)False

Question 16

What is one service risk to an organization in having a company provide outsourcing arrangements?

Accepted Answer

A) The vendor might have a less personal relationship with employees. 
B) The outsourcer might allow changes to the contract. 
C) The vendor might limit certain proprietary technology. 
D) The outsourcer might have a disruption of service. 
A) The vendor might have a less personal relationship with employees. 
B) The outsourcer might allow changes to the contract. 
C) The vendor might limit certain proprietary technology. 
D) The outsourcer might have a disruption of service.

Question 17

What is an essential first step that an organization must undertake with its outsourcing vendor when negotiating the contract?

Accepted Answer

A) making sure that there is a termination clause 
B) checking references using the vendor's current clients 
C) establishing benchmarks for current service levels 
D) projecting a budget for cost savings 
A) making sure that there is a termination clause 
B) checking references using the vendor's current clients 
C) establishing benchmarks for current service levels 
D) projecting a budget for cost savings

Question 18

Outsourcing is the same as using consultants which may provide assistance on a project-by-project basis.

Accepted Answer

A) True 
 B)False

Question 19

What percentage of HR professionals resist outsourcing because they worry about losing their jobs?

Accepted Answer

A) one-tenth 
B) one-quarter 
C) one-third 
D) one-half 
A) one-tenth 
B) one-quarter 
C) one-third 
D) one-half

Question 20

Define outsourcing.What activities are most likely to be outsourced by an organization?

Accepted Answer

Outsourcing occurs when an organization

Which of the following HR functions is most likely to be outsourced by organizations?

Which of the following activities is NOT likely to be outsourced?

Typically a company will outsource its HR functions if the labour laws and regulations governing employees are too complex for the company's current level of expertise.

Which of the following is a key reason why an organization would outsource?

Three reasons that organizations outsource are improved service levels,access to specialized expertise,and organizational politics.

Outsourcing occurs when an organization contracts with another organization to provide services or products of a major business function or activity.

An organization found that in outsourcing its human resources function sensitive information,such as employee performance reviews were shared.What risks did this organization carry as a result of outsourcing?

Which organizational activity performs better than outsourcing with respect to cost savings?

Why is it important to outsource transactional work?

When selecting a vendor,an organization needs a description of the responsibilities to be outsourced and an invitation to potential providers to present their proposal for carrying out the job.What is this called?

Which of the following HR functions is NOT likely to be outsourced by organizations?

Which of the following HR functions are most likely to be outsourced?

What other HR strategy provides a negative impact on employees similar to that of outsourcing?

The real sources of competitive advantage are not products but management's ability to consolidate skills and technologies into competencies to adapt to changing circumstances.

Currently,outsourcing is being promoted as one of the most powerful trends reshaping management.

What is one service risk to an organization in having a company provide outsourcing arrangements?

What is an essential first step that an organization must undertake with its outsourcing vendor when negotiating the contract?

Outsourcing is the same as using consultants which may provide assistance on a project-by-project basis.

What percentage of HR professionals resist outsourcing because they worry about losing their jobs?

Define outsourcing.What activities are most likely to be outsourced by an organization?

Strategic Management

Aligning HR With Strategy

Environmental Influences on HRM

The HR Forecasting Process

Determining HR Demand

Ascertaining HR Supply

Succession Management

Information Technology for HR Planning

Change Management

Downsizing and Restructuring

Strategic International HRM

Mergers and Acquisitions

HR Assessment and Analytics

Filters

Exam 13: Outsourcing

Which of the following HR functions is most likely to be outsourced by organizations?

Which of the following activities is NOT likely to be outsourced?

Typically a company will outsource its HR functions if the labour laws and regulations governing employees are too complex for the company's current level of expertise.

Which of the following is a key reason why an organization would outsource?

Three reasons that organizations outsource are improved service levels,access to specialized expertise,and organizational politics.

Outsourcing occurs when an organization contracts with another organization to provide services or products of a major business function or activity.

An organization found that in outsourcing its human resources function sensitive information,such as employee performance reviews were shared.What risks did this organization carry as a result of outsourcing?

Which organizational activity performs better than outsourcing with respect to cost savings?

Why is it important to outsource transactional work?

When selecting a vendor,an organization needs a description of the responsibilities to be outsourced and an invitation to potential providers to present their proposal for carrying out the job.What is this called?

Which of the following HR functions is NOT likely to be outsourced by organizations?

Which of the following HR functions are most likely to be outsourced?

What other HR strategy provides a negative impact on employees similar to that of outsourcing?

The real sources of competitive advantage are not products but management's ability to consolidate skills and technologies into competencies to adapt to changing circumstances.

Currently,outsourcing is being promoted as one of the most powerful trends reshaping management.

What is one service risk to an organization in having a company provide outsourcing arrangements?

What is an essential first step that an organization must undertake with its outsourcing vendor when negotiating the contract?

Outsourcing is the same as using consultants which may provide assistance on a project-by-project basis.

What percentage of HR professionals resist outsourcing because they worry about losing their jobs?

Define outsourcing.What activities are most likely to be outsourced by an organization?

Strategic Management

Aligning HR With Strategy

Environmental Influences on HRM

The HR Forecasting Process

Determining HR Demand

Ascertaining HR Supply

Succession Management

Information Technology for HR Planning

Change Management

Downsizing and Restructuring

Strategic International HRM

Mergers and Acquisitions

HR Assessment and Analytics

Filters