Exam 13: Outsourcing

A core competency can be defined in four different ways.Three of those definitions are: (1)activities traditionally performed internally; (2)activities critical to business success; (3)activities creating current or potential competitive advantage.What is the fourth way that core competency can be defined?

Why do large organizations rarely outsource their entire HR departments?

HR practices that are most likely to be outsourced are rule based and repetitive activities.

What are two primary risks associated with outsourcing?

Contracts typically include standards of service and quality.

Which of the following HR functions is most likely to be outsourced?

Business functions that should be outsourced have an understanding of organizational culture and a long-term orientation.

Outsourcing is similar to alliances,partnerships,and joint ventures in that the flow of resources is one-way,from the provider to the user.

An organization's outsourcing led to the disintegration of the organization's culture.What risks did this organization carry as a result of outsourcing?

Outsourcing occurs when a company pays another company to do work for it.

Which of the following health and safety activities are most likely outsourced?

What happened to Schwinn,a U.S.bicycle manufacturer?

Labour relations problems and a strike with the outsourced food catering supplier of British Airways left 70,000 passengers stranded at Heathrow Airport.What risks did British Airways carry as a result of outsourcing?

What was the public relations consequence for a catering company that had been outsourced by British Airways when 70 000 passengers were stranded at Heathrow Airport in the U.K.?

Which of the following activities is most likely to be outsourced by organizations?

When HR activities are outsourced to foreign countries,this is called HRO,or human resources outsourcing.

Outsourcing in HR means transferring high-volume transactional work from the HR department to an outside contractor.

What are two primary reasons why organizations outsource?

Recruiting is an HR function that is most likely to be outsourced.

A competency is a combination of technology,management,and collective learning.