Question 1

Two core functions that should NOT be outsourced are orientation and leadership development.

Accepted Answer

A) True 
 B)False

Question 2

The two most frequent causes of outsourcing problems are poor service definition and cost overruns.

Accepted Answer

A) True 
 B)False

Question 3

Core work is transactional and adds value to employees or customers.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following HR activities is suitable for outsourcing?

Accepted Answer

A) succession management 
B) conducting HR surveys 
C) administering personnel tests 
D) layoffs,restructuring 
A) succession management 
B) conducting HR surveys 
C) administering personnel tests 
D) layoffs,restructuring

Question 5

Activities that are most likely to be outsourced include ones that are repetitive,predictable,and infrequent.

Accepted Answer

A) True 
 B)False

Question 6

Which core competency does Nike retain in-house while outsourcing nearly everything else?

Accepted Answer

A) product design 
B) financial analysis 
C) customer service 
D) employee recruitment 
A) product design 
B) financial analysis 
C) customer service 
D) employee recruitment

Question 7

According to one survey in the textbook,about 80 percent of companies reported that outsourcing service agreements did not reduce overall costs.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following HR activities is following a new trend that is being outsourced because of its complexity and need for confidentiality?

Accepted Answer

A) payroll 
B) absence management 
C) recruiting 
D) benefits administration 
A) payroll 
B) absence management 
C) recruiting 
D) benefits administration

Question 9

Once an organization has selected a vendor,what would be the next step in managing outsourcing?

Accepted Answer

A) cost-benefit analysis 
B) reviewing policies 
C) negotiating the contract 
D) monitoring the arrangement 
A) cost-benefit analysis 
B) reviewing policies 
C) negotiating the contract 
D) monitoring the arrangement

Question 10

Why do organizations outsource? Discuss three of the six primary reasons.

Accepted Answer

The Rationale for Outsourcing:
∙ Almost

Question 11

For an organization,the major information security risk is the loss of personnel information.

Accepted Answer

A) True 
 B)False

Question 12

What can a company do to reduce the risk of an outsourcing company entering the market and becoming a competitor?

Accepted Answer

A) outsource non-core work 
B) erect strategic blocks 
C) establish trust 
D) monitor the outsource arrangement 
A) outsource non-core work 
B) erect strategic blocks 
C) establish trust 
D) monitor the outsource arrangement

Question 13

According to the textbook,why were 30 percent of outsourcing arrangements NOT renewed?

Accepted Answer

A) because of an incompetent outsourcer 
B) because cost savings were not achieved 
C) because employees resisted change 
D) because productivity suffered 
A) because of an incompetent outsourcer 
B) because cost savings were not achieved 
C) because employees resisted change 
D) because productivity suffered

Question 14

Which of the following is NOT a function of the evaluation team in an outsourcing decision?

Accepted Answer

A) analyzing bids 
B) applying due diligence 
C) choosing the vendor 
D) negotiating the contract 
A) analyzing bids 
B) applying due diligence 
C) choosing the vendor 
D) negotiating the contract

Two core functions that should NOT be outsourced are orientation and leadership development.

The two most frequent causes of outsourcing problems are poor service definition and cost overruns.

Core work is transactional and adds value to employees or customers.

Which of the following HR activities is suitable for outsourcing?

Activities that are most likely to be outsourced include ones that are repetitive,predictable,and infrequent.

Which core competency does Nike retain in-house while outsourcing nearly everything else?

According to one survey in the textbook,about 80 percent of companies reported that outsourcing service agreements did not reduce overall costs.

Which of the following HR activities is following a new trend that is being outsourced because of its complexity and need for confidentiality?

Once an organization has selected a vendor,what would be the next step in managing outsourcing?

Why do organizations outsource? Discuss three of the six primary reasons.

For an organization,the major information security risk is the loss of personnel information.

What can a company do to reduce the risk of an outsourcing company entering the market and becoming a competitor?

According to the textbook,why were 30 percent of outsourcing arrangements NOT renewed?

Which of the following is NOT a function of the evaluation team in an outsourcing decision?

Strategic Management

Aligning HR With Strategy

Environmental Influences on HRM

The HR Forecasting Process

Determining HR Demand

Ascertaining HR Supply

Succession Management

Information Technology for HR Planning

Change Management

Downsizing and Restructuring

Strategic International HRM

Mergers and Acquisitions

HR Assessment and Analytics

Filters

Exam 13: Outsourcing

Two core functions that should NOT be outsourced are orientation and leadership development.

The two most frequent causes of outsourcing problems are poor service definition and cost overruns.

Core work is transactional and adds value to employees or customers.

Which of the following HR activities is suitable for outsourcing?

Activities that are most likely to be outsourced include ones that are repetitive,predictable,and infrequent.

Which core competency does Nike retain in-house while outsourcing nearly everything else?

According to one survey in the textbook,about 80 percent of companies reported that outsourcing service agreements did not reduce overall costs.

Which of the following HR activities is following a new trend that is being outsourced because of its complexity and need for confidentiality?

Once an organization has selected a vendor,what would be the next step in managing outsourcing?

Why do organizations outsource? Discuss three of the six primary reasons.

For an organization,the major information security risk is the loss of personnel information.

What can a company do to reduce the risk of an outsourcing company entering the market and becoming a competitor?

According to the textbook,why were 30 percent of outsourcing arrangements NOT renewed?

Which of the following is NOT a function of the evaluation team in an outsourcing decision?

Strategic Management

Aligning HR With Strategy

Environmental Influences on HRM

The HR Forecasting Process

Determining HR Demand

Ascertaining HR Supply

Succession Management

Information Technology for HR Planning

Change Management

Downsizing and Restructuring

Strategic International HRM

Mergers and Acquisitions

HR Assessment and Analytics

Filters