Exam 9: Value Chain Management: Functional Strategies for Competitive Advantage

Great cost savings can result from _ inventory turnover and _ inventory holding costs, such as warehousing and storage costs.

(Multiple Choice)

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Question 61

What is a value chain? Define value chain management and list the various functions along the value chain.

(Essay)

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Question 62

_____ is a technique that uses IT to develop an ongoing relationship with the purchasers or buyers of an organization's product to maximize the value an organization can deliver to them over time.

(Multiple Choice)

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Question 63

Which of the following is true of the impact of high-quality products?

(Multiple Choice)

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Question 64

Incremental product innovation results in the development of new, often radically different, kinds of goods and services because of fundamental shifts in technology brought about by pioneering discoveries.

(True/False)

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Question 65

According to TQM philosophy, the _, not the _ in quality control or engineering, define what quality is.

(Multiple Choice)

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Question 66

Which of the following is true about total quality management?

(Multiple Choice)

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Question 67

A newsletter publisher in a small town accepts subscription requests and handles queries only through the town's mail services. The publishing unit keeps track of its customers by entering or modifying customer information in a book. This publisher is using a customer relationship management technique.

(True/False)

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Question 68

A technique that forces managers to choose among competing projects so functional resources are not spread thinly over too many projects is referred to as:

(Multiple Choice)

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Question 69

The goal of Six Sigma is to improve a company's quality to only six defects per million.

(True/False)

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Question 70

Increasing the efficiency of a system is not related to attracting more customers.

(True/False)

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Question 71

Soliciting information and suggestions about improvements from employees is one of the steps in implementing a successful TQM program.

(True/False)

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Question 72

What is total quality management (TQM)? List the 10 steps necessary to implement a successful TQM program.

(Essay)

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Question 73

A _____ is a small, wheeled container used in a just-in-time inventory system to move component parts from suppliers to the assembly line.

(Multiple Choice)

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Question 74

Managers try to develop functional strategies that allow the organization's value chain to deliver to customers less desired product attributes for the same price.

(True/False)

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Question 75

Inputs from an organization's members are sufficient for successful product development.

(True/False)

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Question 76

The process of designing the machine-worker interface to increase operating system efficiency is called _____.

(Multiple Choice)

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Question 77

The goods and products manufactured using fundamental shifts in technology as a result of pioneering discoveries are termed:

(Multiple Choice)

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Question 78

Users of Adobe Reader, created by Adobe Systems Incorporated, are prompted to provide feedback on their experiences with the software in a bid to improve the product. Adobe Systems Incorporated, in this case, is trying to gain a competitive advantage through:

(Multiple Choice)

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Question 79

A high-quality, well-designed product will always be successful in the market.

(True/False)

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Question 80

Showing 61 - 80 of 111

Great cost savings can result from _ inventory turnover and _ inventory holding costs, such as warehousing and storage costs.

What is a value chain? Define value chain management and list the various functions along the value chain.

_____ is a technique that uses IT to develop an ongoing relationship with the purchasers or buyers of an organization's product to maximize the value an organization can deliver to them over time.

Which of the following is true of the impact of high-quality products?

Incremental product innovation results in the development of new, often radically different, kinds of goods and services because of fundamental shifts in technology brought about by pioneering discoveries.

According to TQM philosophy, the _, not the _ in quality control or engineering, define what quality is.

Which of the following is true about total quality management?

A technique that forces managers to choose among competing projects so functional resources are not spread thinly over too many projects is referred to as:

The goal of Six Sigma is to improve a company's quality to only six defects per million.

Increasing the efficiency of a system is not related to attracting more customers.

Soliciting information and suggestions about improvements from employees is one of the steps in implementing a successful TQM program.

What is total quality management (TQM)? List the 10 steps necessary to implement a successful TQM program.

A _____ is a small, wheeled container used in a just-in-time inventory system to move component parts from suppliers to the assembly line.

Managers try to develop functional strategies that allow the organization's value chain to deliver to customers less desired product attributes for the same price.

Inputs from an organization's members are sufficient for successful product development.

The process of designing the machine-worker interface to increase operating system efficiency is called _____.

The goods and products manufactured using fundamental shifts in technology as a result of pioneering discoveries are termed:

Users of Adobe Reader, created by Adobe Systems Incorporated, are prompted to provide feedback on their experiences with the software in a bid to improve the product. Adobe Systems Incorporated, in this case, is trying to gain a competitive advantage through:

A high-quality, well-designed product will always be successful in the market.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters

Exam 9: Value Chain Management: Functional Strategies for Competitive Advantage

Great cost savings can result from _____ inventory turnover and _____ inventory holding costs, such as warehousing and storage costs.

What is a value chain? Define value chain management and list the various functions along the value chain.

_____ is a technique that uses IT to develop an ongoing relationship with the purchasers or buyers of an organization's product to maximize the value an organization can deliver to them over time.

Which of the following is true of the impact of high-quality products?

Incremental product innovation results in the development of new, often radically different, kinds of goods and services because of fundamental shifts in technology brought about by pioneering discoveries.

According to TQM philosophy, the _____, not the _____ in quality control or engineering, define what quality is.

Which of the following is true about total quality management?

A technique that forces managers to choose among competing projects so functional resources are not spread thinly over too many projects is referred to as:

The goal of Six Sigma is to improve a company's quality to only six defects per million.

Increasing the efficiency of a system is not related to attracting more customers.

Soliciting information and suggestions about improvements from employees is one of the steps in implementing a successful TQM program.

What is total quality management (TQM)? List the 10 steps necessary to implement a successful TQM program.

A _____ is a small, wheeled container used in a just-in-time inventory system to move component parts from suppliers to the assembly line.

Managers try to develop functional strategies that allow the organization's value chain to deliver to customers less desired product attributes for the same price.

Inputs from an organization's members are sufficient for successful product development.

The process of designing the machine-worker interface to increase operating system efficiency is called _____.

The goods and products manufactured using fundamental shifts in technology as a result of pioneering discoveries are termed:

Users of Adobe Reader, created by Adobe Systems Incorporated, are prompted to provide feedback on their experiences with the software in a bid to improve the product. Adobe Systems Incorporated, in this case, is trying to gain a competitive advantage through:

A high-quality, well-designed product will always be successful in the market.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters

Great cost savings can result from _ inventory turnover and _ inventory holding costs, such as warehousing and storage costs.

According to TQM philosophy, the _, not the _ in quality control or engineering, define what quality is.