Exam 3: Values, Attitudes, Emotions, and Culture: The Manager As a Person

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People who tend to be sociable, outgoing, and friendly are low in _____.

(Multiple Choice)
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People who are high on extraversion are especially likely to experience _____.

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According to McClelland, the extent to which people have strong desires to perform challenging tasks and to meet personal standards of excellence is known as _____.

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_____ values help explain what managers are striving to achieve in their organizations and what they will focus their efforts on.

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Emotions are less intense feelings than moods and are long-lasting.

(True/False)
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Which of the following is true of managers in conservative cultures?

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Organizational citizenship behaviors (OCBs) are behaviors that are not required of organization members but that contribute to organizational efficiency and effectiveness.

(True/False)
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_____ are intense and relatively short-lived feelings.

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A manager's instrumental values have little or no effect on organizational culture.

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What are the three major needs identified by McClelland? Describe the characteristics associated with each need.

(Essay)
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