Exam 3: Values, Attitudes, Emotions, and Culture: The Manager As a Person

Which of the following is true of managers in innovative cultures?

People who are high on negative affectivity are especially likely to experience _____.

Discuss organizational commitment and its relationship with organizational culture. What are the factors that affect organizational commitment?

The collection of feelings and beliefs that managers have about their current jobs is known as job _____.

When companies lay off managers, the satisfaction levels of managers who remain tends to rise.

An organization which considers and analyzes the ideas and suggestions of all employees regardless of their hierarchical position has a(n) _____ culture.

People who are low on extraversion are not likely to experience positive moods.

Organizational commitment can be defined as _____.

Managers who are low on the conscientiousness continuum are organized and self-disciplined.

Managers who are low on negative affectivity tend to be highly critical of themselves and other people.

According to McClelland, the extent to which a person is concerned with being liked and having others get along well with one another is called _____.

Which of the following employees exhibits organizational citizenship behavior?

In a(n) _____ culture, managers are likely to lead by example, encouraging employees to take risks and experiment.

Jim has been employed at Fortis Services for nearly 15 years. Which of the following statements, if true, would imply that Jim is low on openness to experience?

Which of the following is true of norms?

Sandra, an employee of SilverStone Inc., is extremely ambitious and insists on working on important projects by herself. According to McClelland, she has a high need for _____.

Organizational socialization is the process by which newcomers learn an organization's values and norms and acquire the work behaviors necessary to perform jobs effectively.

_____ reflects the distinctive ways in which organization members perform their jobs and relate to others inside and outside the organization.

Managers determine and shape organizational culture through the kinds of values and norms they promote in an organization.

Craig, a manager at Carzone Ltd., is a very positive individual. He rarely exhibits negative emotions and moods and is always optimistic about himself and others. It can be said that Craig is high on negative affectivity.