Question 1

Organizations are collections of people who work together and coordinate their actions to achieve a wide variety of goals.

Accepted Answer

A) True 
 B)False

Question 2

A company with a low level of efficiency and high level of effectiveness is most likely to produce:

Accepted Answer

A)  a product that customers want, but that is too expensive for them to buy. 
B)  a product that customers want at a quality and price they can afford. 
C)  a low-quality product that customers do not want. 
D)  a high-quality product that customers do not want. 
E)  a high-quality product that the company makes a profit on. 
A)  a product that customers want, but that is too expensive for them to buy. 
B)  a product that customers want at a quality and price they can afford. 
C)  a low-quality product that customers do not want. 
D)  a high-quality product that customers do not want. 
E)  a high-quality product that the company makes a profit on.

Question 3

What is core competency? How is it related to competitive advantage?

Accepted Answer

not answered
Explanation:The term core c

Question 4

When a manager informs employees about changes taking place in the external and internal environments that will affect them and the organization, she plays the role of a(n) _____, according to Mintzberg.

Accepted Answer

A)  entrepreneur 
B)  disseminator 
C)  disturbance handler 
D)  monitor 
E)  liaison 
A)  entrepreneur 
B)  disseminator 
C)  disturbance handler 
D)  monitor 
E)  liaison

Question 5

According to Mintzberg's typology, a manager who establishes agreements with other organizations about pooling company resources while working on joint projects is a(n) _____.

Accepted Answer

A)  figurehead 
B)  entrepreneur 
C)  monitor 
D)  negotiator 
E)  disseminator 
A)  figurehead 
B)  entrepreneur 
C)  monitor 
D)  negotiator 
E)  disseminator

Question 6

Employees involved in total quality management (TQM) are responsible for finding new and better ways to perform their jobs.

Accepted Answer

A) True 
 B)False

Question 7

Briefly discuss the four principal managerial tasks.

Accepted Answer

not answered
Explanation:The four princi

Question 8

Which of the following does planning involve in an organization?

Accepted Answer

A)  Establishing task relationships that allow people to work together 
B)  Developing strategies for how to achieve high performance 
C)  Motivating individuals to achieve organizational goals 
D)  Establishing accurate measuring and monitoring systems 
E)  Measuring how well the organization has achieved its goals 
A)  Establishing task relationships that allow people to work together 
B)  Developing strategies for how to achieve high performance 
C)  Motivating individuals to achieve organizational goals 
D)  Establishing accurate measuring and monitoring systems 
E)  Measuring how well the organization has achieved its goals

Question 9

A company with a high level of efficiency and low level of effectiveness is most likely to produce:

Accepted Answer

A)  a high-quality product that does not address the relevant market segment. 
B)  a high-quality product that customers can afford. 
C)  a low-quality product that customers do not want. 
D)  a high-quality product that customers do not want. 
E)  a high-quality product that the company makes a profit on. 
A)  a high-quality product that does not address the relevant market segment. 
B)  a high-quality product that customers can afford. 
C)  a low-quality product that customers do not want. 
D)  a high-quality product that customers do not want. 
E)  a high-quality product that the company makes a profit on.

Question 10

In which of the following managerial tasks do managers select appropriate goals for the organization?

Accepted Answer

A)  Organizing 
B)  Leading 
C)  Planning 
D)  Controlling 
E)  Restructuring 
A)  Organizing 
B)  Leading 
C)  Planning 
D)  Controlling 
E)  Restructuring

Question 11

Which of the following is true of first-line managers?

Accepted Answer

A)  They are responsible for finding the best way to organize human and other resources to achieve organizational goals. 
B)  They work in all departments or functions of an organization. 
C)  They make specific decisions about the production of goods and services. 
D)  They evaluate whether the organization's goals are appropriate. 
E)  They instruct top managers on the suitability of organizational goals. 
A)  They are responsible for finding the best way to organize human and other resources to achieve organizational goals. 
B)  They work in all departments or functions of an organization. 
C)  They make specific decisions about the production of goods and services. 
D)  They evaluate whether the organization's goals are appropriate. 
E)  They instruct top managers on the suitability of organizational goals.

Question 12

Organizations are effective when managers minimize the amount of input resources.

Accepted Answer

A) True 
 B)False

Question 13

During the planning process, managers lay out the lines of authority and responsibility between different individuals and groups.

Accepted Answer

A) True 
 B)False

Question 14

Craig is a highly effective manager. This implies that he:

Accepted Answer

A)  is likely to spend lavishly on resources. 
B)  is highly compliant. 
C)  disfavors employee empowerment. 
D)  chooses appropriate goals and then achieves them. 
E)  is overly ambitious. 
A)  is likely to spend lavishly on resources. 
B)  is highly compliant. 
C)  disfavors employee empowerment. 
D)  chooses appropriate goals and then achieves them. 
E)  is overly ambitious.

Question 15

What are the three steps in the planning process?

Accepted Answer

not answered
Explanation:The three steps

Question 16

SkyGen, an airlines company, appointed an engineer to be the link between the company's R&D department and the government contractor who is sponsoring the designing and prototyping of a new fighter airplane. According to Mintzberg, the engineer appointed by SkyGen to be the link between the company's R&D department and the government contractor is playing the role of a _____.

Accepted Answer

A)  monitor 
B)  leader 
C)  figurehead 
D)  resource allocator 
E)  liaison 
A)  monitor 
B)  leader 
C)  figurehead 
D)  resource allocator 
E)  liaison

Question 17

The measure of the appropriateness of the goals selected by management for the organization and the degree to which the organization accomplishes these goals is known as _____.

Accepted Answer

A)  efficiency 
B)  task management 
C)  effectiveness 
D)  diversification 
E)  differentiation 
A)  efficiency 
B)  task management 
C)  effectiveness 
D)  diversification 
E)  differentiation

Question 18

A low-cost strategy allows an organization to attract customers by selling goods of inferior quality at a very low price.

Accepted Answer

A) True 
 B)False

Question 19

Core competency is:

Accepted Answer

A)  the specific set of departmental skills, knowledge, and experience that allows one organization to outperform another. 
B)  the planning, organizing, leading, and controlling of human and other resources to achieve organizational goals efficiently and effectively. 
C)  a measure of how efficiently and effectively a manager uses resources to satisfy customers and achieve organizational goals. 
D)  a measure of the appropriateness of the goals an organization is pursuing and the degree to which the organization achieves those goals. 
E)  the ability to analyze and diagnose a situation and to distinguish between cause and effect. 
A)  the specific set of departmental skills, knowledge, and experience that allows one organization to outperform another. 
B)  the planning, organizing, leading, and controlling of human and other resources to achieve organizational goals efficiently and effectively. 
C)  a measure of how efficiently and effectively a manager uses resources to satisfy customers and achieve organizational goals. 
D)  a measure of the appropriateness of the goals an organization is pursuing and the degree to which the organization achieves those goals. 
E)  the ability to analyze and diagnose a situation and to distinguish between cause and effect.

Question 20

At a recent staff meeting, Jim was praised by his CEO for always choosing the right goals to pursue. The quality that Jim displays here is efficiency.

Accepted Answer

A) True 
 B)False

Organizations are collections of people who work together and coordinate their actions to achieve a wide variety of goals.

A company with a low level of efficiency and high level of effectiveness is most likely to produce:

What is core competency? How is it related to competitive advantage?

When a manager informs employees about changes taking place in the external and internal environments that will affect them and the organization, she plays the role of a(n) _____, according to Mintzberg.

According to Mintzberg's typology, a manager who establishes agreements with other organizations about pooling company resources while working on joint projects is a(n) _____.

Employees involved in total quality management (TQM) are responsible for finding new and better ways to perform their jobs.

Briefly discuss the four principal managerial tasks.

Which of the following does planning involve in an organization?

A company with a high level of efficiency and low level of effectiveness is most likely to produce:

In which of the following managerial tasks do managers select appropriate goals for the organization?

Which of the following is true of first-line managers?

Organizations are effective when managers minimize the amount of input resources.

During the planning process, managers lay out the lines of authority and responsibility between different individuals and groups.

Craig is a highly effective manager. This implies that he:

What are the three steps in the planning process?

The measure of the appropriateness of the goals selected by management for the organization and the degree to which the organization accomplishes these goals is known as _____.

A low-cost strategy allows an organization to attract customers by selling goods of inferior quality at a very low price.

Core competency is:

At a recent staff meeting, Jim was praised by his CEO for always choosing the right goals to pursue. The quality that Jim displays here is efficiency.

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters

Exam 1: Managers and Managing

Organizations are collections of people who work together and coordinate their actions to achieve a wide variety of goals.

A company with a low level of efficiency and high level of effectiveness is most likely to produce:

What is core competency? How is it related to competitive advantage?

When a manager informs employees about changes taking place in the external and internal environments that will affect them and the organization, she plays the role of a(n) _____, according to Mintzberg.

According to Mintzberg's typology, a manager who establishes agreements with other organizations about pooling company resources while working on joint projects is a(n) _____.

Employees involved in total quality management (TQM) are responsible for finding new and better ways to perform their jobs.

Briefly discuss the four principal managerial tasks.

Which of the following does planning involve in an organization?

A company with a high level of efficiency and low level of effectiveness is most likely to produce:

In which of the following managerial tasks do managers select appropriate goals for the organization?

Which of the following is true of first-line managers?

Organizations are effective when managers minimize the amount of input resources.

During the planning process, managers lay out the lines of authority and responsibility between different individuals and groups.

Craig is a highly effective manager. This implies that he:

What are the three steps in the planning process?

The measure of the appropriateness of the goals selected by management for the organization and the degree to which the organization accomplishes these goals is known as _____.

A low-cost strategy allows an organization to attract customers by selling goods of inferior quality at a very low price.

Core competency is:

At a recent staff meeting, Jim was praised by his CEO for always choosing the right goals to pursue. The quality that Jim displays here is efficiency.

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters