Question 1

The lower a manager's position is in the organization's hierarchy, the less time she spends in leading and controlling the first-line managers of the organization.

Accepted Answer

A) True 
 B)False

Question 2

Restructuring cannot be accomplished by reducing levels in the hierarchy.

Accepted Answer

A) True 
 B)False

Question 3

The job-specific skills required to perform a particular type of work or occupation at a high level are called conceptual skills.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is a characteristic of first-line managers?

Accepted Answer

A)  They are responsible for finding the best way to organize human resources and other organizational assets. 
B)  They evaluate whether the organization's goals are appropriate. 
C)  They are responsible for daily supervision of the nonmanagerial employees. 
D)  They instruct top managers on the suitability of organizational goals. 
E)  They develop and fine-tune the skills and know-how of middle managers. 
A)  They are responsible for finding the best way to organize human resources and other organizational assets. 
B)  They evaluate whether the organization's goals are appropriate. 
C)  They are responsible for daily supervision of the nonmanagerial employees. 
D)  They instruct top managers on the suitability of organizational goals. 
E)  They develop and fine-tune the skills and know-how of middle managers.

Question 5

The importance of planning, organizing, leading, and controlling remains the same irrespective of a manager's position in the managerial hierarchy.

Accepted Answer

A) True 
 B)False

Question 6

The ability to distinguish between the cause and the effect of a problem in an organization is an important part of the technical skills of a manager.

Accepted Answer

A) True 
 B)False

Question 7

According to Mintzberg's typology, a manager who evaluates the performance of other managers in different tasks and takes corrective action to improve their performance is a _____.

Accepted Answer

A)  disseminator 
B)  figurehead 
C)  monitor 
D)  spokesperson 
E)  negotiator 
A)  disseminator 
B)  figurehead 
C)  monitor 
D)  spokesperson 
E)  negotiator

Question 8

Discuss the importance of technical skills.

Accepted Answer

not answered
Explanation:Technical skill

Question 9

A group of employees who assume collective responsibility for organizing, controlling, and supervising their own work activities is known as a:

Accepted Answer

A)  primary group. 
B)  self-managed team. 
C)  focus group. 
D)  restructured team. 
E)  functional team. 
A)  primary group. 
B)  self-managed team. 
C)  focus group. 
D)  restructured team. 
E)  functional team.

Question 10

Restructuring boosts the morale of employees.

Accepted Answer

A) True 
 B)False

Question 11

Define restructuring. Discuss the positive and negative effects of restructuring.

Accepted Answer

not answered
Explanation:Restructuring i

Question 12

James, the manager of Andy's Candy, a popular confectioner in Illinois, is in charge of outlining future organizational goals to employees at company meetings and emphasizing the ethical guidelines which employees are expected to follow at work. According to Mintzberg, he is performing the role of a _____.

Accepted Answer

A)  figurehead 
B)  negotiator 
C)  monitor 
D)  liaison 
E)  resource allocator 
A)  figurehead 
B)  negotiator 
C)  monitor 
D)  liaison 
E)  resource allocator

Question 13

Managers engaged in the controlling function of management energize their employees and ensure they understand their role in achieving organizational goals.

Accepted Answer

A) True 
 B)False

Question 14

Toy Town makes and sells jigsaw puzzles and strategy board games. Its products are of excellent quality, but fail to meet consumer needs. Which of the following is most likely to be true with regard to Toy Town?

Accepted Answer

A)  It has a high level of efficiency and low level of effectiveness. 
B)  It has a high level of effectiveness and low level of efficiency. 
C)  Its product manager chooses the wrong goals to pursue and uses the resources inadequately. 
D)  Its product manager chooses the right goals to pursue and uses the resources wisely. 
E)  Its product manager responds quickly to change. 
A)  It has a high level of efficiency and low level of effectiveness. 
B)  It has a high level of effectiveness and low level of efficiency. 
C)  Its product manager chooses the wrong goals to pursue and uses the resources inadequately. 
D)  Its product manager chooses the right goals to pursue and uses the resources wisely. 
E)  Its product manager responds quickly to change.

Question 15

Which of the following managerial tasks does a manager perform when he/she articulates a clear organizational vision for the organization's members to accomplish?

Accepted Answer

A)  Organizing 
B)  Leading 
C)  Staffing 
D)  Controlling 
E)  Planning 
A)  Organizing 
B)  Leading 
C)  Staffing 
D)  Controlling 
E)  Planning

Question 16

First-line managers are unlikely to be affected by restructuring.

Accepted Answer

A) True 
 B)False

Question 17

Abby, the CEO of Little Angel Photography, reviews the performance of her company over the last quarter to determine whether they are meeting the planned sales and profitability goals. In this instance, which managerial task is she performing?

Accepted Answer

A)  Planning 
B)  Organizing 
C)  Delegating 
D)  Controlling 
E)  Structuring 
A)  Planning 
B)  Organizing 
C)  Delegating 
D)  Controlling 
E)  Structuring

Question 18

Melissa, the HR manager of a publishing house, has been asked to increase the level of efficiency at the workplace. She decides to restructure work relationships within the company and categorize people into departments according to the kinds of job-specific tasks they perform. Which of the following managerial tasks is Melissa performing?

Accepted Answer

A)  Planning 
B)  Leading 
C)  Organizing 
D)  Controlling 
E)  Consolidating 
A)  Planning 
B)  Leading 
C)  Organizing 
D)  Controlling 
E)  Consolidating

Question 19

Top managers are responsible for the performance of all departments.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is an element of planning?

Accepted Answer

A)  Encouraging all employees to perform at a high level to help the organization achieve its vision and goals 
B)  Using power, personality, and communication skills to coordinate the activities of people and groups 
C)  Establishing alliances between different organizations to share resources and produce new goods and services 
D)  Deciding which goals the organization will pursue and what strategies will achieve those goals 
E)  Organizing people into departments according to the kinds of job-specific tasks they perform 
A)  Encouraging all employees to perform at a high level to help the organization achieve its vision and goals 
B)  Using power, personality, and communication skills to coordinate the activities of people and groups 
C)  Establishing alliances between different organizations to share resources and produce new goods and services 
D)  Deciding which goals the organization will pursue and what strategies will achieve those goals 
E)  Organizing people into departments according to the kinds of job-specific tasks they perform

The lower a manager's position is in the organization's hierarchy, the less time she spends in leading and controlling the first-line managers of the organization.

Restructuring cannot be accomplished by reducing levels in the hierarchy.

The job-specific skills required to perform a particular type of work or occupation at a high level are called conceptual skills.

Which of the following is a characteristic of first-line managers?

The importance of planning, organizing, leading, and controlling remains the same irrespective of a manager's position in the managerial hierarchy.

The ability to distinguish between the cause and the effect of a problem in an organization is an important part of the technical skills of a manager.

According to Mintzberg's typology, a manager who evaluates the performance of other managers in different tasks and takes corrective action to improve their performance is a _____.

Discuss the importance of technical skills.

A group of employees who assume collective responsibility for organizing, controlling, and supervising their own work activities is known as a:

Restructuring boosts the morale of employees.

Define restructuring. Discuss the positive and negative effects of restructuring.

Managers engaged in the controlling function of management energize their employees and ensure they understand their role in achieving organizational goals.

Toy Town makes and sells jigsaw puzzles and strategy board games. Its products are of excellent quality, but fail to meet consumer needs. Which of the following is most likely to be true with regard to Toy Town?

Which of the following managerial tasks does a manager perform when he/she articulates a clear organizational vision for the organization's members to accomplish?

First-line managers are unlikely to be affected by restructuring.

Abby, the CEO of Little Angel Photography, reviews the performance of her company over the last quarter to determine whether they are meeting the planned sales and profitability goals. In this instance, which managerial task is she performing?

Top managers are responsible for the performance of all departments.

Which of the following is an element of planning?

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

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Exam 1: Managers and Managing

The lower a manager's position is in the organization's hierarchy, the less time she spends in leading and controlling the first-line managers of the organization.

Restructuring cannot be accomplished by reducing levels in the hierarchy.

The job-specific skills required to perform a particular type of work or occupation at a high level are called conceptual skills.

Which of the following is a characteristic of first-line managers?

The importance of planning, organizing, leading, and controlling remains the same irrespective of a manager's position in the managerial hierarchy.

The ability to distinguish between the cause and the effect of a problem in an organization is an important part of the technical skills of a manager.

According to Mintzberg's typology, a manager who evaluates the performance of other managers in different tasks and takes corrective action to improve their performance is a _____.

Discuss the importance of technical skills.

A group of employees who assume collective responsibility for organizing, controlling, and supervising their own work activities is known as a:

Restructuring boosts the morale of employees.

Define restructuring. Discuss the positive and negative effects of restructuring.

Managers engaged in the controlling function of management energize their employees and ensure they understand their role in achieving organizational goals.

Toy Town makes and sells jigsaw puzzles and strategy board games. Its products are of excellent quality, but fail to meet consumer needs. Which of the following is most likely to be true with regard to Toy Town?

Which of the following managerial tasks does a manager perform when he/she articulates a clear organizational vision for the organization's members to accomplish?

First-line managers are unlikely to be affected by restructuring.

Abby, the CEO of Little Angel Photography, reviews the performance of her company over the last quarter to determine whether they are meeting the planned sales and profitability goals. In this instance, which managerial task is she performing?

Top managers are responsible for the performance of all departments.

Which of the following is an element of planning?

The Evolution of Management

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters