Exam 1: Managers and Managing

Which of the following is a consequence of restructuring?

_____ is a management technique that involves giving employees more authority and responsibility over how they perform their work activities.

What are the different levels of management? Explain the basic responsibilities of each.

IT cannot be used to empower employees, as it decreases the scope of their job responsibilities.

First-line managers typically supervise middle managers.

The process of creating new products that customers want is called:

_____ is a measure of how efficiently and effectively managers use available resources to satisfy customers and achieve organizational goals.

Due to declining global sales, Makeown Ventures Inc. announced that it would lay off 12 percent of its existing workforce over the next few months. This is an example of:

Human skills are innate and cannot be learned.

Middle managers are responsible for:

A company with a low level of efficiency and low level of effectiveness is most likely to produce:

Controlling is the managerial task that involves:

An outcome of the controlling function should be the ability to measure the organization's performance accurately.

The general ability to understand, alter, lead, and control the behavior of other workers is a _____ skill.

_____ involves contracting with another company, usually in a low-cost country abroad, to have it perform a work activity the organization previously performed itself, such as manufacturing, marketing, or customer service.

Categorizing people according to their salary into various departments of an organization is known as organizing.

The essential tasks of management include planning, organizing, leading, and controlling.

_____ is defined as the ability of one organization to outperform other organizations because it produces desired goods or services more efficiently and effectively than its competitors.

Following an oil spill in the Gulf of Mexico, the CEO of an American petroleum company took the responsibility for correcting the environmental damages caused by his company. According to Mintzberg's typology, in doing so, he is performing the role of a _____.

The Art Hub makes and sells paintings, sculptures, and small craft items. Its products meet consumer needs, but are often too expensive to buy. Which of the following is most likely to be true with regard to the company?